Snapethorpe Hall Care Home

Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA
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9.6 87 Reviews
  • Snapethorpe Hall Care Home, Wakefield
Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall Care Home offers personalised residential and residential dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Snapethorpe Hall to provide the kindest care possible to all residents.

By getting to know each individual resident at Snapethorpe Hall, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

The friendly and comfortable home offers plenty of opportunities for residents to relax, unwind and socialise with friends and family. From the en-suite bedrooms and hair salon to the wellbeing programme which helps residents practice old or new hobbies, there is something to make every day enjoyable.

Snapethorpe Hall also boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

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Care Provided by Snapethorpe Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Snapethorpe Hall Care Home Reviews (87)

Total of 87, showing 1-20
9.6

Snapethorpe Hall Care Home has a Review Score of 9.6 (9.646) out of 10, based on 30 reviews in the last 2 years. Over all time Snapethorpe Hall Care Home has 87 reviews.

Overall Experience

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Date Published

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Review from J G (Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here.
The staff are all very good and very helpful.

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Review from B L (Grandson of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are incredibly lovely, from the manager down. My Grandad is well looked after, loves the entertainment and has a great relationship with everyone at the home.

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Review from Lisa S (Daughter-in-law of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Snapethorpe Hall Care Home so far is excellent. The staff are very friendly and welcoming. Mum's room is comfortable and clean with a nice view out of the window. We would recommend.

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Review from T G (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care always looking for ways to stimulate the mind with things to do and lot of activities to keep them occupied. The home is always clean and tidy, the food is excellent. Mum has really flourished since moving in.

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Review from Meg M (Granddaughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma is very happy here and has made multiple friends, she is positively influenced to take part in all the activities and trips provided despite her sometimes being very down. The staff take good care of her and make her feel right at home.

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Review from J B (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Snapethorpe Hall Care Home, very clean full of entertainment and activities my Dad is very happy very warm and carpets in their room.
Staff very helpful and friendly beautiful outdoor garden balcony.

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Review from Sarah P (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to the care home in September 2024 and so far I think it is the best thing to happen for him.
The meals he gets are sufficient, his room is nice and warm, One member of staff in particular is very warm and welcoming, always there if you have any questions, I even discussed my dads 80th
birthday and she was excited to help with planning it (it's not until March).
The office staff are nice and approachable, the careers are also nice.
They have also arranged for my dad to have a hearing test which is brilliant.
So far my experience and my dad's has all been positive.

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Review from Charlie E (Great-grandson of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I would consider my experience at this care home to be very good. My great-grandmother has been at this care home for at least 2 years and despite her dementia she seems to be right at home and the staff do their upmost to provide above and beyond care to make sure she is safe comfortable.
You can tell a lot of care and love has gone into the care home and because of this I would highly recommend.

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Review from Helen H (Granddaughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The main thing is that Grandma is happy and safe. She often tells us how happy she is and that the staff are wonderful and will do anything for her. Thank you.

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Review from Neil H (Grandson of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, very clean.

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Review from J B (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care from the staff at Snapethorpe Hall in the lead-up to and throughout the Christmas period. So many cheerful and enthusiastic activities were provided to ensure the residents had a wonderful festive experience. The staff really went out of their way to make it memorable. Thank
you!

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Review from Morgan E (Great-granddaughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at this home truly excel at what they do. A particular member of staff and her dedicated team consistently go above and beyond to ensure the residents feel comfortable, valued, and cared for. Their commitment to creating a positive and supportive environment is evident in everything they
do, from providing exceptional day-to-day care to fostering a genuine sense of community among the residents. It's incredibly heartwarming to see how much joy they bring to the lives of those in their care.
One of the standout aspects of this home is the emphasis on fun and engagement. The team works hard to organise a variety of activities that keep the residents entertained and stimulated, whether it's through games, group outings, or creative workshops. It's clear that they understand the importance of mental and emotional well-being just as much as physical health.
Knowing that my gran is in such capable hands brings immense peace of mind.

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Review from Amanda F (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The 2024 residents' Christmas party at Snapethorpe Hall was a delightful event enjoyed by all attendees. It was heartening to witness everyone collaborating to create festive decorations and engaging in activities such as party games and the "Guess the Reindeer's Name". The Christmas raffle added an
extra layer of excitement to the celebration. The staff at Snapethorpe Hall truly excel, demonstrating exceptional dedication and care. Thank you to all for making it such a wonderful experience.

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Review from C E (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for just over 1 year. She was quite poorly when she went into the home after being diagnosed with Alzheimer's. She wasn't eating and not speaking very well. After a while with the care she was given, she started putting weight on and was able to make a few friends. The staff
work so hard in what is a very challenging profession and I can't fault anyone. Mum will be 93 years old in April and she is very happy where she now lives.

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Review from Diane K (Regular Volunteer) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this and many other care homes in the locality regularly. It was my privilege to celebrate Communion with the residents of the care home on a monthly basis when I was the curate in the parish. Every time I visited, whether expected or not, the residents I saw were well cared for and
treated with dignity and respect. The staff always seemed to care for the residents as if they were their own family members. The home has always been clean and well maintained.
They also recognised the value that even people with advanced dementia could gain from worship and included them in our monthly services as often as they were able to and they encouraged any resident who would value engaging in worship to be a part of the service.
I've been in other places where the care is very different and whenever I am asked about good care homes locally this is one of the examples I think of. Thank you for all you do.

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Review from M F (Son of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum feels very happy at the care home as she loves the staff and especially the activity coordinator.
My mum loves the activities and the day trips and has made friends.
She is always happy to share videos and tells us about future events and my mum's involvement. We can't praise her enough as
she is an asset to the team.

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Review from Kris H (Grandson of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care at Snapethorpe has honestly been absolutely incredible. Despite my gran not wanting to leave her home town of Horbury, the people who care for her have been endlessly patient and kind. Taking her on trips out to Sheffield, to Roundhay Park in Leeds, to visit farms to see animals (goats
etc). Also the activities manager is always doing arts and crafts with the residents who are interested. Making Halloween masks and painting little pumpkins last week! Gran is always clean and well-fed too. Her hygiene needs are always met. Doctors' visits and help with meds etc if need to change. I honestly could not ask for more. We brought Gran here from word-of-mouth reviews, and I'm so happy we talked to those people and got those recommendations.

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Review from C L (Wife of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband became a resident of Snapethorpe Care Home in March 2024. After a Rocky start, I'm pleased to say he has settled down! The home is spotlessly clean and all the staff are super friendly and helpful working long shifts. Good teamwork! Recently it was my husband's 90th birthday, what a fantastic
party they put on for him, I couldn't thank them enough that expression 'a good time was had by all' certainly applied. I would recommend Snapethorpe Care Home.

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Review from J G (Daughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Snapethorpe for Mum's respite care following a period in hospital and because she has dementia . The staff have been very understanding with Mum who isn't always easy to pacify due to her mental state . The lady who organises activities is an absolute gem and a massive asset to the home . She
goes out of her way to email photos to me showing Mum participating in activities such as ceramic painting and a visit to a farm. Mum had previously had respite in other care homes and this one has been the best in providing Mum with activities to keep her busy as that is what she needs to keep her engaged and happy. I am truly grateful to all the staff and hope Mum can be a permanent resident there when her respite is over.

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Review from Elsie F (Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and the staff are excellent. The menus need updating. Everything else is very good.

Reply from Clare Sheehan, Careline Advisor at Snapethorpe Hall Care Home

Thank you for the feedback regarding the menus. Our menus are on a six-week cycle and are changed at least twice per year, in line with Spring/Summer and Autumn/Winter. These are created with resident involvement and are specifically designed to incorporate the required ingredients to provide the right balance of nutrients for our residents. There are always at least two options for lunch and dinner, with alternative light bites available at any time if preferred by residents. Our head chef is always happy to chat with our residents about the menus and any changes they would like to see, regularly attending the Resident's Meetings within the home.


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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Snapethorpe Hall Care Home is calculated as follows: ( (251 Excellents x 5) + (77 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 350 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Amy

Amy Brown

Job Title: Home Manager

Introducing Amy Brown
Home Manager at Snapethorpe Hall, Wakefield


What does ‘kindness’ mean to you?


“For me, kind care is always treating people with the respect you would want for yourself or your loved ones.”


As a dedicated healthcare professional, Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked in the care sector for over 14 years, Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:


“Listening to and learning from the stories of people from all walks of life, I am reminded every day of the importance of not taking anything in life for granted.”


Outside of work, Amy is a proud mother of two and likes to spend her spare time winding down with a good book, listening to live music, visiting different countries and making memories with her friends and family.


If you would like to find out more about Snapethorpe Hall, Amy would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Snapethorpe Hall Care Home

What types of Care is Snapethorpe Hall Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Snapethorpe Hall Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Snapethorpe Hall Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Snapethorpe Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Snapethorpe Hall Care Home to the centre of Wakefield?

2.2 mile(s) as the crow flies, distance by road may be significantly further.