Snapethorpe Hall Care Home

Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA
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9.6 87 Reviews
  • Snapethorpe Hall Care Home, Wakefield
Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall Care Home offers personalised residential and residential dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Snapethorpe Hall to provide the kindest care possible to all residents.

By getting to know each individual resident at Snapethorpe Hall, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

The friendly and comfortable home offers plenty of opportunities for residents to relax, unwind and socialise with friends and family. From the en-suite bedrooms and hair salon to the wellbeing programme which helps residents practice old or new hobbies, there is something to make every day enjoyable.

Snapethorpe Hall also boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

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Care Provided by Snapethorpe Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Snapethorpe Hall Care Home Reviews (87)

Total of 87, showing 61-80
9.6

Snapethorpe Hall Care Home has a Review Score of 9.6 (9.646) out of 10, based on 30 reviews in the last 2 years. Over all time Snapethorpe Hall Care Home has 87 reviews.

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Review from Ian V (Resident) assisted by family/friend published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to give up your own home was very difficult but coming to Snapethorpe Hall Care Home made it easier because the staff are friendly and the place is homely and our rooms are filled with all our belongings. I love the patio area.

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Review from David R (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away whilst at Snapethorpe Hall Care Home.


Excellent care for my father, during his last few days, made everything so peaceful. They treated our father with dignity and respect throughout.


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Review from Richard S (Son of Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family were concerned when my father was moved from hospital to a care home that he would not be looked after as we have done for him at home for a number of years. From the initial greeting to him leaving the home, we were absolutely delighted. His vital medication was immediately looked after
and sorted, and his personal care was wonderful. The staff were so caring and respectful and friendly, that it was even better than we could do at home. This home and its staff should be commended for how they treat people especially within the nursing wing where we were based.
I can only say to anyone concerned about moving a friend or relative into this home, don't be as it is wonderful. The staff's kindness and thoughtfulness is above and beyond what is expected in our experience. The devotion to the residents is wonderful and everyone should feel proud of themselves. Thank you all it was a pleasure to meet you all.

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Review from Sue H (Stepdaughter of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved to Snapethorpe Hall for end of life care. In the few weeks he was there he was treated with dignity and consideration. He felt safe at Snapethorpe Hall. The management and staff were always available to support both my stepfather and the rest of the family through this difficult
time. Moving to a care home was a difficult choice but Snapethorpe Hall was the right decision.

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Review from Dianne G (Daughter of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Snapethorpe's Hall nursing and care staff are excellent and rightly deserve praise. The level of care they provided for my mother and their support for me and my sister during our mother's stay - and in particular throughout the week's leading to our mother's death - was exemplary.
Snapethorpe knows
how to provide care at the highest level for their residential and nursing clients.

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Review from Alan T (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit in September 2017, seeking a nursing home for my mother, I was impressed by the friendliness and helpfulness of the staff. The building is modern, bright, clean and well placed for bus services. I rely a lot on first impressions and that took me to chose Snapethorpe Hall. There were
none of the typical nursing home odours and although I accepted that accidents often happen, only once during my visits there was there any problem odour coming from just one room. Staff were always courteous and helpful, my bed-bound mother was well looked after, observation/ turning visits regularly logged day and night, food and fluid intake logs were kept, her room was always clean and her simple, mainly pureed diet was adhered to. Sadly mum's stay was short, and, when she passed away from natural causes, staff kept me regularly informed during her deteriorating condition. Having spoken to friends, and relatives of people there, I have not heard one bad word about Snapethorpe Hall.

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Review from Pat O (Daughter of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Snapethorpe Hall for nearly two years now. She has recently been transferred from the residential unit onto the Kitwood unit.
I have nothing but praise for the staff and management of this care home. Mum's needs are extremely well catered for and the dedication and understanding of
the carers is second to none.

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Review from Elaine B (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care here is amazing, nothing is too much trouble. My mum has been very happy here. I just wish they could have more staff on because they are always rushed off their feet.

Reply from Clare Sheehan, Care Advisor at Snapethorpe Hall Care Home

Thank you for your review, we really appreciate all feedback received as it helps us to improve our service where required. Thank you for your kind comments around the support and care provided to your Mother. At Snapethorpe Hall we are proud of the care we deliver and do our very best to fulfil whatever request a client may ask for. We want our clients to feel valued and respected, and delivering kind care is always our top priority. We appreciate that at times staff are busy, however the quality of care is never compromised.


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Review from Christine T (Friend of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff at Snapethorpe Hall are very efficient and can't do enough for the residents and people who visit. I would recommend Snapethorpe Hall to everybody.

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Review from Garry B (Friend of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend who always appears content, well kept and fed.

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Review from C G (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 12 weeks at Snapethorpe Hall Care Home in 2017 he was cared for in an extremely professional and friendly way. I have the utmost respect for the dedicated team from the management team to the nursing staff and auxiliary staff. I would not hesitate to recommend this care home to any third
party requiring this service. Well done every one.

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Review from Ian W (Son of Resident) published on 2 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother lived at Snapethorpe Hall for the last 4 years of her life and the care she received was excellent. The home was clean and tidy, her room was well maintained. The staff, most of whom we got to know, were friendly to us and caring to our mother. She had several health issues but was treated by
the staff and recovered well. It was our hope that she would be safe and comfortable at the end of her life and this is what was achieved when she died aged 97. Thank you all.

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Review from N M (Son of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, clean, tidy facility with very good caring staff.

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Review from Barbara F (Resident) assisted by family/friend published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been very good. All staff are great and very helpful.

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Review from M H (Resident) assisted by family/friend published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great team, working together to provide a safe, clinically clean environment, coupled with genuinely friendly staff, who are committed to the well-being and welfare of the residents.
Nothing has been too much trouble whether listening sympathetically to resident/relative's concerns or requirements
or providing advice and guidance to help everyone settle readily to a new situation.
I cannot recommend this residence highly enough and it's great value for money too.

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Review from Lynette B (Partner of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day we entered the home we were made welcome by friendly staff and this continued together with exceptional care from nurses, carers, cleaners and kitchen staff. My partner had various skin problems and nothing was too much trouble to look after him. I consider myself very lucky to have
found such a clean, pleasant home with caring and friendly staff to look after my partner but also be a tremendous support to me.

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Review from Roy B (Relative of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting 5 homes for my aunt, we were so pleased to see a warm welcome, in lovely clean surroundings. After 1 and a half weeks, all we can say is: Snapethorpe Hall is of a special quality in what they do. Never have we seen such caring staff, nice rooms and excellent communication. All my 91-year-old
aunt's needs have been met. The food, teamwork and time given to individual clients is outstanding. I myself, have many years experience in care homes, passed exams, worked with children with special needs, dementia brain injuries. The staff in all departments are on the ball and well trained to reach this, the best standard, they make us feel safe.

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Review from V W (Friend of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On every occasion where I have been to visit, I have always found the home to be clean and the staff friendly. I have visited quite a lot of homes in the Leeds area and have found this home to be well above standard.

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Review from Derek J (Husband of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife recently became a resident to receive nursing care. In the short period of her stay, I can honestly say how myself and family members are pleased with the standard of care and kindness she is receiving all of which is carried out in an unhurried manner and an atmosphere of calm in peaceful surroundings.

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Review from Joseph M (Son of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring, they go the extra mile. My mother was very against going there but has settled in really quickly.

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Snapethorpe Hall Care Home is calculated as follows: ( (251 Excellents x 5) + (77 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 350 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Amy

Amy Brown

Job Title: Home Manager

Introducing Amy Brown
Home Manager at Snapethorpe Hall, Wakefield


What does ‘kindness’ mean to you?


“For me, kind care is always treating people with the respect you would want for yourself or your loved ones.”


As a dedicated healthcare professional, Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked in the care sector for over 14 years, Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:


“Listening to and learning from the stories of people from all walks of life, I am reminded every day of the importance of not taking anything in life for granted.”


Outside of work, Amy is a proud mother of two and likes to spend her spare time winding down with a good book, listening to live music, visiting different countries and making memories with her friends and family.


If you would like to find out more about Snapethorpe Hall, Amy would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.