Snapethorpe Hall Care Home

Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA
Submit a Review
9.6 87 Reviews
  • Snapethorpe Hall Care Home, Wakefield
Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall Care Home offers personalised residential and residential dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Snapethorpe Hall to provide the kindest care possible to all residents.

By getting to know each individual resident at Snapethorpe Hall, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

The friendly and comfortable home offers plenty of opportunities for residents to relax, unwind and socialise with friends and family. From the en-suite bedrooms and hair salon to the wellbeing programme which helps residents practice old or new hobbies, there is something to make every day enjoyable.

Snapethorpe Hall also boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

Show Snapethorpe Hall Care Home on the Map

Care Provided by Snapethorpe Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Snapethorpe Hall Care Home Reviews (87)

Total of 87, showing 81-87
9.6

Snapethorpe Hall Care Home has a Review Score of 9.6 (9.646) out of 10, based on 30 reviews in the last 2 years. Over all time Snapethorpe Hall Care Home has 87 reviews.

Overall Experience

  • 65
  • 16
  • 3
  • 0
  • 3

Date Published

87
18
24
30
57

Review from E B (Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and everybody makes my stay a very pleasant time. Can't thank everybody enough for all their hard work. Always there to help and listen to at any time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terence B (Son of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent attention and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie L (Daughter of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact to the current time everything has gone brilliantly well. Dad has settled quickly and this, in no small measure, is down to management and staff treating him and the family with great professionalism. Nothing seems to be too much trouble - they are all very helpful and considerate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat T (Daughter of Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impressions were good on looking for a home. My mother went there for end of life care. We were made very welcome and the staff were all very 'tactful' and sympathetic to my difficult situation. They gave my mum super, regular nursing care, but I felt that they were looking after me as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca C (Friend of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say what a pleasure it is to visit here. The staff are all pleasant, friendly, welcoming and helpful. The home has a lovely calm and homely atmosphere. The food looks very nice and the person I visit certainly enjoys it. A chocolate eclair has just been eaten with relish. The person
I visit seems quite content and care needs appear to be well met. Keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tina P (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is very good and they know the needs of my father and the care they give is outstanding. I will recommend this home to anyone who wants to put any of their relatives here. The staff are wonderful and very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very delighted how the staff are looking after my dad. They have also shown myself how caring and friendly they are not just to my dad but also to me. I would just like to say thank you to all the staff for all their hard work, kindness and warmth that they show.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Snapethorpe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Snapethorpe Hall Care Home is calculated as follows: ( (251 Excellents x 5) + (77 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 350 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Snapethorpe Hall Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Amy

Amy Brown

Job Title: Home Manager

Introducing Amy Brown
Home Manager at Snapethorpe Hall, Wakefield


What does ‘kindness’ mean to you?


“For me, kind care is always treating people with the respect you would want for yourself or your loved ones.”


As a dedicated healthcare professional, Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked in the care sector for over 14 years, Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:


“Listening to and learning from the stories of people from all walks of life, I am reminded every day of the importance of not taking anything in life for granted.”


Outside of work, Amy is a proud mother of two and likes to spend her spare time winding down with a good book, listening to live music, visiting different countries and making memories with her friends and family.


If you would like to find out more about Snapethorpe Hall, Amy would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.