Warde Aldam Nursing Home has a Review Score of 9.7 (9.736) out of 10, based on 25 reviews in the last 2 years. Over all time Warde Aldam Nursing Home has 119 reviews.
Review from J I (Wife of Resident) published on 20 March 2025
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Reply from Mark Quarmby, Home Manager at Warde Aldam Nursing Home
Thank you for your review. We are delighted that you have peace of mind when leaving your loved one in our care. I will share your review with the team.
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Review from C W (Daughter of Resident) published on 5 December 2024
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Reply from Jennie Hamblin, Operations Support Manager at Warde Aldam Nursing Home
Thank you for completing a review. I am delighted that you found us caring and kind, not only to your mother but to the whole family.
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Review from C W (Friend of Resident) published on 24 September 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to send us this review, they are very valuable to us, I shall be sure to share it with my teams.
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Review from J B (Daughter of Resident) published on 9 September 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for completing this review for us, they are really valuable for our service and I shall be sure to share this review with my team.
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Review from J B (Daughter of Resident) published on 9 September 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to write this review for us, I shall be sure to share it with my teams.
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Review from A T (Husband of Resident) published on 9 September 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to complete this review for us; they are so valuable. I will share with the team.
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Review from Sharon B (Daughter of Resident) published on 16 August 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for taking the time to submit this review, it is always nice to hear that we were able to offer support not only to your mum but family too. I shall be sure to share this with the team.
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Review from Aline W (Sister of Resident) published on 28 June 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for taking the time to submit this review, it is always lovely to read such lovely comments. I shall be sure to share them with my teams.
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Review from J M (Daughter of Resident) published on 18 June 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for your lovely comments; these reviews are invaluable to us, and I shall be sure to share your comments with my team.
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Review from M H (Daughter of Resident) published on 12 April 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for this lovely review, I shall be sure to share your comments with our team.
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Review from M B (Sister of Resident) published on 13 March 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for this kind and lovely review, we spoke often about your sister and how grateful and loved she felt living with us here at Warde Aldam. Thank you so much, I shall be sure to share with my team.
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Review from Denise C (Daughter of Resident) published on 12 March 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to write this lovely review for us, they are valuable in helping other families choose a service for their loved ones. I am so pleased to read this review and will of course share it with my team.
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Review from S S (Son of Resident) published on 9 February 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for the lovely review, I shall be sure to share it with my team.
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Review from P M (Wife of Resident) published on 17 January 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for such a lovely review, I am so happy that we could provide the support and care to your husband and family. I have passed these lovely comments to the staff.
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Review from M C (Wife of Resident) published on 8 January 2024
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to complete this review for us, we appreciate your feedback. I shall be sure to pass this onto the staff team.
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Review from Angela P (Sister-in-law of Resident) published on 21 December 2023
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for this lovely and detailed review, which encompasses all areas of our home. These reviews are so important to help and assist others who may be seeking a care home placement, so thank you and I shall be sure to share this with my team.
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Review from Debbie F (Daughter of Resident) published on 11 December 2023
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to complete this lovely review, especially at this difficult time. I will be sure to pass your comments across to my team.
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Review from M W (Son of Resident) published on 11 August 2023
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you very much for this review, I am so pleased that the move has been a positive one.
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Review from J O (Daughter of Resident) published on 8 August 2023
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Our team strives to deliver compassionate and dignified care to those with complex needs. It is very rewarding when we achieve a relationship of trust with residents and their families, so thank you for your kind words of appreciation. I will be happy to share this with our team.
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Review from Janet M (Wife of Resident) published on 26 July 2023
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Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home
Thank you for taking the time to share this lovely review, it is always nice to hear we are on the right track. I will be sure to pass these comments across to my teams.
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The Review Score of 9.7 (9.736) out of 10 for Warde Aldam Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.736 for Warde Aldam Nursing Home is calculated as follows: ( (217 Excellents x 5) + (66 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 288 Ratings = 4.736
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warde Aldam Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2022
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