Warde Aldam Nursing Home

Westfield Lane, South Elmsall, Pontefract WF9 2JX
Submit a Review
9.7 119 Reviews
  • Warde Aldam Nursing Home, Pontefract
Warde Aldam Nursing Home offers a care service that respects individual needs and independence, offering both long and short-term care packages.

The property has been purpose-built for efficient care, in pleasant surroundings and with landscaped gardens, welcoming people with a form of dementia and many with physical disabilities.

This Pontefract home is registered with the Care Quality Commission for up to sixty service users, in a welcoming environment that families and loved ones of residents can also join in with.

Show Warde Aldam Nursing Home on the Map

Care Provided by Warde Aldam Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Warde Aldam Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £940 – £1,039
    • Self-Funded Residential Dementia Care £940 – £1,039
    • Self-Funded Nursing Care £1,209 – £1,308
    • Self-Funded Nursing Dementia Care £1,418 – £1,516
  • (these prices are only a guideline, please contact Warde Aldam Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Warde Aldam Nursing Home Reviews (119)

Total of 119, showing 21-40
9.7

Warde Aldam Nursing Home has a Review Score of 9.7 (9.736) out of 10, based on 25 reviews in the last 2 years. Over all time Warde Aldam Nursing Home has 119 reviews.

Overall Experience

  • 95
  • 21
  • 2
  • 1
  • 0

Date Published

119
3
10
25
94

Review from Sharon P (Friend of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had to move to Warde Aldam due to other home closing. While being at Warde Aldam I have found the management and the staff helpful.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for your review; they are always valuable to us. I will share this with the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P K (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience was very good, my mother was very happy, her care was 100%. We will definitely if required be happy for mother to go back to the nursing home. Thank you very much, a very good established nursing home.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you very much for this kind review, I shall be sure to share it with my teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As with all families, placing a resident into a care home is a big and complicated decision. Fortunately for us, Walde Aldam was local to enable visiting, had links to the Methodist church where my father had been a lay preacher and it was also able to provide appropriate care and expertise through
its very caring staff group - crucially it was also manageable financially. My father has established positive relationships with the staff and has been enabled to spend some social time with other residents. As family members, we are kept well informed and are involved in my father's care when/where possible.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for this lovely review; it is really lovely that my staff have formed positive relationships and that you speak highly of Warde Aldam.
Thank you very much; I will be sure to share your comments with my teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann R (Wife of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes with friends visiting their relatives, there was a profound stench of urine and other bodily fluids, dirty carpets and I thought I hope I never have to put a member of my family into one of these facilities. Unfortunately, I have. My daughter put in a request locally
asking for recommendations. She got 50 replies and 43 of them said Warde Aldam was excellent. I requested a place at Warde Aldam without even visiting the home to look around. I am pleased to say I am not disappointed. The home has a very welcoming ambience - it is spotless, above all, the staff are kind, caring and patient, they have good interactions with the residents who are all clean and tidy and smiling. My family member is very happy and content and never once mentioned coming home. The food is excellent with a good balanced diet and the bedrooms are cosy and inviting. I am very happy.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you very much for this review. I shall be sure to share this with my teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter L (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere in the home is always friendly and welcoming and the care my mum receives is second to none. It is clear that Mum feels safe, happy and cared for with good relationships with all the staff. Thank you Warde Aldam.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for this lovely review, I shall be sure to pass your comments on to my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn C (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Warde Aldam for just over two years until he passed away just before Christmas 2022. During his stay there he was always well looked after and supported by the staff. They always kept the family informed of any issues. I usually found my father clean-looking in appearance,
happy and safe. There were many activities to keep residents entertained and the staff went the extra mile to find out what my father's particular interests were (Sheffield United FC). Key events such as Christmas, birthdays, Queen's Jubilee were always celebrated. The food was good and dad seemed to enjoy it. He always appeared healthy and never complained.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you very much for this review, it is very nice to read and lovely that the staff go the extra mile as this is something that we strive for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen P (Brother of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Warde Aldam Nursing Home for five weeks. In that time we have seen a positive improvement in his general being, he seems happier. Unfortunately, due to his medical condition, he hasn't improved in his ability. This is due to his strokes and not the staff at Warde Aldam, all the
staff we have seen have been fantastic.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you very much for this kind review, reviews are always invaluable for us. I shall be sure to share this with my teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith N (Son of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Warde Aldam for a number of years before her recent passing. I have nothing but praise and admiration for every single person that takes care of our loved ones, whether it be caregivers, kitchen, maintenance or cleaners they all take the time to get to know residents and give
them dignity and respect. The amount of love and care I have seen, especially over the past six days, day and night, has been overwhelming. I have always had full trust that they would keep my mum safe mentally, physically and emotionally. On the rare occasion, I had a small issue, management was approachable and friendly, always with an 'open door' attitude. I was listened to and it was addressed instantly with no awkwardness, quite the opposite as I had further respect knowing how passionate she is in her role.
When we were looking for a nursing home for my mum we went to many throughout the district from large to small and 'no frills' to top end...but straight away just looking at how residents were treated and respected.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for such a lovely review. I will share this with my teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Wife of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and friendly staff on the first visit which has continued. A good place to be, good buildings with pleasant outlook and gardens are lovely. Good care and concern.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for taking the time to send us this review. All reviews are very important to us and it is lovely for the staff to read. I will ensure that your comments are passed on to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in the home for three months. I honestly cannot fault the care I have received whilst here. From the nursing staff to the cleaners, all have made my stay a happy time.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

A big thank you for this review, this is nice from a resident perspective and nice that all levels of staff have been acknowledged. I will pass on to all the team your personal message.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Wife of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in care at Warde Aldam for 9 months beginning August 2021. He required 24-hour care. He settled in well. Staff kept me informed between visits. His room was clean and he was always neat and tidy. My son and I were so grateful for the care my husband received and to know he was safe and
secure was a relief. I would recommend Warde Aldam to anyone needing care. Thank you to the staff and the nursing team for the wonderful care.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you very much for this review. It is always lovely to hear that you and your family have found the quality of care that the staff deliver meets your expectations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently arrived in the home following transfer from a home I was not satisfied with. My father is already brighter, has put on weight and appears very settled in a short space of time.
The staff have been really helpful in the transition and I am so happy with the environment and provisions
made for the residents.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

I am very happy that the transfer from another care home has been successful and that you are happy with the level of care. Thank you very much for this review, I will share it with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna M (Daughter of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being taken care of 24 hours a day and nothing seems too much trouble for any of the staff. I'm kept informed of all my mum's needs and progress on either a daily basis or a weekly one. The nurses and staff have the patience of a saint with everything they all have to do. I would recommend
Warde Aldam to anyone.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for this lovely review, it is always nice to hear that our communication is effective and that you are kept up to date with regards to your mum. I will share this review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, friendly and proactive in attending to my dad's needs.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for your comments about the staff team, which I will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary G (Niece of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie went into Warde Aldam Nursing Home in August 2021 following a stroke. She has needed nursing care and she is now PEG fed. The staff have been very kind to her and encouraged her to join in activities even though she preferred to stay in her room. My auntie was in Warde Aldam during the outbreaks
of infection so had to isolate but still received individual care from nursing staff and carers.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for this kind review, they are always lovely to read and I will share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Wife of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband seems more relaxed and happier since moving to Warde Aldam. The staff are so helpful and caring. No hesitation, would recommend.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for your kind comments. All reviews are very welcome and I shall share them with my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy M (Husband of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home very welcoming from being met at reception to being shown to my wife's room. My wife looked well, clean and well dressed. Obviously down to the efforts of the extremely caring staff. During my visit, an activity coordinator engaged with my wife and me with some state of the art equipment.
I would recommend Warde Aldam to anyone in need of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Brother of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied that my sister is receiving an excellent service and is being very well looked after. The staff are very helpful in all respects and keep me informed of any changes to my sister.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for your kind words, we appreciate visiting has been very limited over the last couple of years but I am happy that we have managed to keep you up to date with your sister's health and care and that you feel reassured that she continues to receive excellent love and care in your absence.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is clean and tidy, well-fed and looked after. The staff are friendly and helpful.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for the review, these are always lovely to receive. I shall share this with the teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia M (Wife of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warde Aldam is an excellent care home. Nothing is too much trouble from carers, staff and management. Carers do a very good job looking after my husband who is content living there. Management are approachable, ready to answer any questions and carers and nurses keep me updated about my husband. Nothing
is too much trouble, I am also made welcome on visits.

Reply from Jan Hampshire, Home Manager at Warde Aldam Nursing Home

Thank you for your lovely review, these are always very welcome. We speak regularly and will pass this across to my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Warde Aldam Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Warde Aldam Nursing Home is calculated as follows: ( (217 Excellents x 5) + (66 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 288 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warde Aldam Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet