Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH
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9.5 70 Reviews
  • Oaktree Hall & Lodge, Bridlington
Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care.

The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts of Bridlington.

Accommodation is provided in single occupancy bedrooms and some double rooms, a number of which have en-suite facilities. Hospital beds, air mattresses, pressure cushions along with other aids, can be offered to make each residents stay more comfortable.

Oaktree Hall & Lodge’s approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated.

The home takes pride in providing tasty, tempting meals for residents. Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own rooms are enabled to do so. Each resident will be asked for their individual food preferences as well as their cultural, religious or health needs and these will be taken into account when planning menus.

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Care Provided by Oaktree Hall & Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mary Moran (Home Manager)
  • Admission Criteria
    • Local /Private
    • Ages 64+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Oaktree Hall & Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,080
    • Self-Funded Residential Dementia Care from £1,080
    • RESPITE Self-Funded Residential Care from £1,080
    • RESPITE Self-Funded Residential Dementia Care from £1,080

  • If you are unsure of our fees, please speak to the Home Manager at Oaktree Hall & Lodge.
  • (these prices are only a guideline, please contact Oaktree Hall & Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please ring the doorbell and a member of staff will let you in.


  • Parking

  • Large car park.


Oaktree Hall & Lodge Reviews (70)

Total of 70, showing 21-40
9.5

Oaktree Hall & Lodge has a Review Score of 9.5 (9.485) out of 10, based on 20 reviews in the last 2 years. Over all time Oaktree Hall & Lodge has 70 reviews.

Overall Experience

  • 44
  • 22
  • 3
  • 0
  • 1

Date Published

70
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8
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50

Review from Sarah L (Daughter-in-law of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident and family have been made very welcome. Staff are very friendly and we feel that our relative is well looked after and understood. Every effort is made by staff to meet needs. Everywhere is clean, tidy and spacious.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Bessingby team.


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Review from Pat S (Friend of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with very lovely staff and surroundings.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Pat, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team.


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Review from J P (Sister of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff pleasant and helpful at Bessingby Hall.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to Kelly and the Bessingby team.


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Review from P S (Son of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It sure is a relief and comfort to see Mum so happy and well cared for. We know she is being properly looked after by a great team who really care about all their residents. The facilities at Bessingby Hall are very good allowing residents to have fun with a full social program (if they want to).

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to Kelly and the Bessingby team.


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Review from Alison B (Niece of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good first impression, travelled for three hours to see my uncle for the first time here. Lovely building, friendly staff and very pleasant surroundings.
My uncle seemed to be very well cared for - it is reassuring as I live so far away.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Alison, many thanks for taking the time to review our home. Your kind words are really appreciated and I will, of course, pass them on to the Bessingby family.


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Review from Deborah B (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Lots of staff are all very knowledgeable about dementia. Very clean and all my father's needs have been met. The care in this home is superb. My father is kept very clean and all his clothes are freshly clean. His bedding is always fresh and clean. He eats all his meals and is
offered food that he is known to prefer. When I phone the care home the call is answered straight away and they always have time to chat.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Deborah
Many thanks for taking the time to review our home. It is our pleasure to care for your dad. Your Kind words are greatly appreciated and I will of course pass them on to the colleagues at Bessingby Hall.


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Review from Sarah C (Granddaughter of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dealing with my nanna's issues admirably.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Sarah, many thanks for taking the time to review our home, it is our pleasure to care for your nanna. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Bessingby team.


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Review from Susan P (Wife of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home, full of love and care. Amazing staff, gentle, caring, full of laughs and humour. Beautiful gardens - downstairs reception rooms all have gorgeous views which lift up your heart. A perfect place for people who need help, safety combined with the freedom to spend the day as you wish.
One last thought, a couple of dogs might be very beneficial - a great comfort to residents.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Susan, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them, on to the manager and the Bessingby family.


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Review from C F (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recently moved to Bessingby Hall in a poor state, and within 2/3 days, there was a big improvement in her mobility and eating. She is beginning to interact with those around her due to the care and attention given by the staff.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. We are delighted that Mum has settled in so well. it is our pleasure to care for her. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the Bessingby team.


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Review from Debra G (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring, helpful and friendly.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Debra, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will of course pass them on to the manager and the colleagues at Bessingby.


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Review from Mandy L (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Bessingby Hall since June 2020 and loves it. We are very happy with her care and communication is outstanding.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Mandy, many thanks for taking the time to review our home. We are delighted to care for your Mum and that she is content and happy here. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.


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Review from Maureen D (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice welcome, everyone is very friendly and makes you feel at ease. Beautiful building, very clean. Really nice outlook being in the countryside. Sure Dad will be happy here.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Maureen, many thanks for taking the time to review our home. We are delighted to care for your Dad and that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.


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Review from Carolyn S (Resident) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that I came in contact with are very helpful, friendly and kind to us.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Carolyn, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.


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Review from Alan H (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for all your care and attention. Very impressed with the facility and service/documentation.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Alan, many thanks for taking the time to review our home. We are delighted that you have had such a positive experience at Bessingby Hall. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team.


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Review from R W (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Such a delight to visit and spend time with my mum today. Since staying she has been consistently happy and well looked after. Her health has improved since staying and it's good to see her smiling. Many thanks to all the staff that care for her at Bessingby. Very well done!

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted that you have peace of mind with the quality of service being offered. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.


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Review from L H (Niece of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always very pleasant and helpful. My aunt seems very content and always appears well looked after. The home is always clean and comfortable.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your aunt and are delighted that you have peace of mind with the quality of service being offered. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Bessingby Hall.


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Review from I H (Private Carer of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit a lady twice a month. She is always clean, and the areas I see are always clean and tidy. There are nice views from the upstairs windows. There are always signs of activities; the staff try to do with the residents. A lot of the residents appear to have dementia needs and don't interact much.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are appreciated, and I will, of course, pass them on to Kelly and the team at Bessingby Hall.


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Review from John G (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are ok!
Food is nice.
The team leader is excellent to the residents.
Bedroom nice.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear John, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.


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Review from Dawn L (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in this care home. The staff are very friendly and approachable and take extremely good care of him. Dad has had a few falls and trips to the hospital for checkups to make sure he is alright, all thanks to the staff looking after his needs. Staff make sure Dad eats a well-balanced diet as
he is very small and had lost a lot of weight, but is now putting some back on. O can relax knowing my dad is getting the best care and attention from the staff. Dad has dementia but knows his carers really do care, and so do I. Thanks to all the staff.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Dawn, many thanks for taking the time to review our home. Many thanks for your kind words, I will, of course, ensure that they are passed on to the manager and the Bessingby Hall family.


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Review from Susan H (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the staff seem really nice, and Mum is happy here.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Dear Susan, many thanks for taking the time to review our care home. All feedback is welcomed and allows us to continue to develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at Bessingby Hall.


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Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Oaktree Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.485 for Oaktree Hall & Lodge is calculated as follows: ( (151 Excellents x 5) + (66 Goods x 4) + (12 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 237 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oaktree Hall & Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Mary

Mary Moran

Job Title: Care Home Manager

Joined: 2023

Mary Moran is an accomplished Registered Home Manager who Brings 28 Years of Expertise to Oaktree Hall and Lodge in Bessingby.