Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH
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9.5 70 Reviews
  • Oaktree Hall & Lodge, Bridlington
Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care.

The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts of Bridlington.

Accommodation is provided in single occupancy bedrooms and some double rooms, a number of which have en-suite facilities. Hospital beds, air mattresses, pressure cushions along with other aids, can be offered to make each residents stay more comfortable.

Oaktree Hall & Lodge’s approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated.

The home takes pride in providing tasty, tempting meals for residents. Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own rooms are enabled to do so. Each resident will be asked for their individual food preferences as well as their cultural, religious or health needs and these will be taken into account when planning menus.

Care Provided by Oaktree Hall & Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mary Moran (Home Manager)
  • Admission Criteria
    • Local /Private
    • Ages 64+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Oaktree Hall & Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,080
    • Self-Funded Residential Dementia Care from £1,080
    • RESPITE Self-Funded Residential Care from £1,080
    • RESPITE Self-Funded Residential Dementia Care from £1,080
  • If you are unsure of our fees, please speak to the Home Manager at Oaktree Hall & Lodge.


  • (these prices are only a guideline, please contact Oaktree Hall & Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Please ring the doorbell and a member of staff will let you in.


  • Parking
  • Large car park.


Total of 70, showing 61-70
9.5

Oaktree Hall & Lodge has a Review Score of 9.5 (9.485) out of 10, based on 20 reviews in the last 2 years. Over all time Oaktree Hall & Lodge has 70 reviews.

Overall Experience

  • 44
  • 22
  • 3
  • 0
  • 1

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My husband was to go into the home for respite for 2 weeks but in that time I had a very bad fall and was in hospital for a year. My son and I were to go and look at other homes but that never happened so now my husband may have to stay there.

Reply from Paul Millar, Marketing Manager at Oaktree Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your husband. Your kind words will of course be passed on to Kelly and the team at Bessingby Hall.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad initially went to Bessingby Hall for respite but he settled in so quickly and his overall health improved so much that we decided that it was better for him to stay rather than go back home, and we weren't wrong! Dad sadly passed away at the beginning of May after a sharp decline in his dementia.
Throughout his time at Bessingby Hall we were amazed at how the staff looked after and cared for their residents. As I live some distance from Bessingby I was able to arrange 3-way conversions and facetime calls during lockdown which was extremely reassuring and enabled me to get a glimpse of life in the home. Dad started having a number of health issues a couple of months ago and my brother and myself were kept informed at every step. In the last few weeks of Dads life the staff's care and thoughtfulness for both my Dad and the family was second to none. Making a very difficult and sad time a little easier to bear.

Reply from Rhianne Pattinson, Administrator at Oaktree Hall & Lodge

Thank you for your reply. It was an absolute pleasure to know dad. The Deputy Manager attended the funeral and felt it was a reflective celebration of his life. Very grateful to have been invited to represent all staff at Bessingby Hall, as he will be dearly missed.


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Overall Experience  Overall Experience 5.0 out of 5

It's a worry when you have to leave a loved one in care, you wonder if she will be alright, will she be afraid, will she feel alone, how will she manage? Well, I can honestly say that all my fears and worries have gone thanks to the staff at Bessingby Hall. COVID has been a terrible time for everyone
but the commitment and dedication shown has been second to none. My lovely mum was diagnosed with COVID in hospital and I was contacted by a doctor to be asked if she would like a chaplain! Mum was sent back to Bessingby, not expected to last much longer. It's now been more than nine weeks and mum is remarkable! And this is all down to the manager and two other members of staff who were totally amazing at assessing mum and recognising her individual needs. I would just like to say the biggest thank you ever to everyone at Bessingby for making me feel that my much-loved mum is in the best care possible and that's because they do care! Finally, to the manager, you are a star, thanks for the video calls.

Reply from Jane Wade, Home Manager at Oaktree Hall & Lodge

Thank you very much for your kind words. It's lovely to have your mum back and we will do everything in our power to make your mum, comfortable and happy.
This is all in a day's job but it's really lovely to have someone recognise the work we do.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff enough. They looked after my dear old lady friend (88 years) as if she was part of their family. Sadly she passed away after a short illness. Lovely people doing a very difficult job.

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Overall Experience  Overall Experience 4.0 out of 5

My father was a resident at the Hall from May 2019 until the beginning of December 2019, having been assessed as able to return to his own home. I believe that the care provided by all the team at Bessingby Hall is the reason why Dad has been able to go home. Throughout his stay, I found all the care
team helpful and felt confident he was being looked after appropriately. Any issues that arose were dealt with by the manager and team promptly and I found the communication very good. Dad, in his own words "has no complaints" I think he misses the food and the social contact which he found very good. He built up a good rapport with a number of the carers and residents. All in all, it was a positive experience for Dad and we as a family were happy with the care provided.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in for 2 weeks respite care. I can only thank the staff highly they have been fantastic with my mum. The food was excellent and housekeeping excellent. When I need respite again for mum she will definitely be booked back in again. Thanks very much to all the staff, you have been fantastic,
many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My husband went into Bessingby in October 2018 with dementia with Lewy Bodies and secondary Parkinsons. He sadly passed away at the end of June having spent nine months living at Bessingby. Throughout the whole nine months the staff, without exception, looked after him with the utmost care. Nothing
was ever too much trouble for any of the staff. At the end of his life, I (together with my sister-in-law) stayed at the home for 6 days and nights. The manager and staff provided us with every amenity (including a bed). During the last week of my husband's life, the staff went way beyond expectations in their care of not just my husband but myself and my sister-in-law. My husband, therefore, had what he had wished for, his wife by his side and a caring and peaceful end of life. I'll be forever grateful to the manager and all her staff for the care my husband received. Also the care they all gave to me throughout the whole nine months.

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Overall Experience  Overall Experience 4.0 out of 5

My father has been made to feel very welcome by the wonderful staff at Bessingby Hall. It means the world to us to know that he is in such a kind and compassionate environment.
The care team have taken the time to get to know Dad’s interests, and support him to enjoy birdwatching and deer spotting
in the grounds, which he loves.
As a close and loving family, this has been a difficult transition period for us, but the staff have been supportive and kind to Mum, who was naturally anxious about leaving Dad at first. The lines of communication are always open.
I would like to offer my sincere thanks to all involved and to publicly recognise the hard work and professionalism extended to my family at this time.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited my brother in law on several occasions in Bessingby Hall. Every time I have visited I have been so pleased with the care that the staff provide. It is obvious he is well looked after, which for a man who always insisted he was clean shaven and didn’t have a hair out of place is very important!
The staff are friendly and helpful and you always feel welcome when visiting! When speaking to my brother in law they are kind and considerate. His room is always clean, as are the communal areas. It is never easy choosing the correct care home but I feel Bessingby Hall is fulfilling its promise to care for my brother in law in the best way possible.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has just returned from her holiday in Bessingby Hall, she has enjoyed her stay making new friends, the staff were all very kind and welcoming. Mum has always been a solitary person not one to socialize or interact readily but the staff have encouraged friendship, given her lots of attention, kindness
and affection and managed dealing with the occasional temperamental outburst.
I know where to book her holiday for next year.
Thank you to all the other staff that have cared for Mum

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Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Oaktree Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.485 for Oaktree Hall & Lodge is calculated as follows: ( (151 Excellents x 5) + (66 Goods x 4) + (12 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 237 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oaktree Hall & Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Mary

Mary Moran

Job Title: Care Home Manager

Joined: 2023

Mary Moran is an accomplished Registered Home Manager who Brings 28 Years of Expertise to Oaktree Hall and Lodge in Bessingby.