Free on site parking is available
Beverley Grange Nursing Home has a Review Score of 9.3 (9.311) out of 10, based on 11 reviews in the last 2 years. Over all time Beverley Grange Nursing Home has 11 reviews.
Review from Juliet B (Sister of Resident) published on 27 February 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean M (Niece of Resident) published on 27 February 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 19 February 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicky C (Daughter of Resident) published on 19 February 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Son of Resident) published on 22 May 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill O (Daughter of Resident) published on 21 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Wife of Resident) published on 20 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen G (Son of Resident) published on 20 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 20 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Daughter of Resident) published on 20 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon J (Son of Resident) published on 14 February 2024
Submitted via Website •
Report
Reply from Christine Wright, Manager at Beverley Grange Nursing Home
We feel deeply sorry that you feel you have to address these issues on a public website and that your fathers' respite did not meet your expectations. At Beverley Grange we strive to provide both the highest standard of care for all our residents and the best possible experience we can for our resident's families. Our CQC rating lists Beverley Grange as good across the board and outstanding in terms of responsiveness and we strive to maintain and improve on that. It would not be appropriate to go into detail about your father's care in public. If you wish to discuss your father's care needs please contact the home. Your father was admitted to Beverley Grange into an ICB bed funded by health Following the review that you have placed on this website as part of our protocol it would have been advisable to speak to the nurse who was looking after your father or the manager. You state your father was left for days in the same soiled clothing, your father was asked every day if staff could assist him with his washing and dressing and at times he declined as he had already done this task himself, staff promote independence with ICB residents as they are here for rehabilitation prior to going home or their social worker finding another placement so another rehab patient can be placed. These patients who are in the ICB beds are here for a short period of time for rehab to go back into the community either with a package of care or to live independently. The family were informed that it was difficult to maintain his hygiene. your father was assisted with bathing on 3 occasions prior to retiring to bed as this was his preferred choice. Bed changes are undertaken when residents have a bath or if the bed linen becomes soiled or is dirty this is done with the permission of the resident so as not to cause offence or embarrassment we don't allow residents to live in dirty beds. We have had numerous patients who have decided that they wish to remain at Beverley Grange. This is not our usual practice and find it disturbing that you did not raise these issues with management whilst your father was a resident. It is not our usual practice but every concern is taken seriously and used as a learning tool.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.311) out of 10 for Beverley Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.597 for Beverley Grange Nursing Home is calculated as follows: ( (103 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 129 Ratings = 4.597
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.714 Points relating to the number of positive Reviews for Beverley Grange Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 10 Positive Reviews ÷ 14 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet