North Ferriby Nursing Home

North Ferriby Nursing Home, 5 High Street, North Ferriby HU14 3JZ
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9.7 61 Reviews
  • North Ferriby Nursing Home, North Ferriby
North Ferriby Nursing Home was registered since 1983 and provides accommodation for nursing, residential, palliative and respite. The dedicated team of Registered Nurses working 24 hours per day are there to optimise your health outcomes, helping residents to maintain their quality of life and lifestyle options in a safe and secure environment with dignity, privacy and respect. All residents whether Nursing or Residential benefit from the oversight and input of the Registered Nurses.

The home prides itself on the non-institutional atmosphere created by encouraging residents to bring their most treasured possessions and furnishings into their private living space.

Residents are able to invite friends and family for lunch or to join in with in-house activities and special occasions.

The home offers a wide range of accommodation. The main house was built in 1785 and has some very large ensuite room which are ideal for married couples, these can also be let for single occupation where people want large living space. The new wing and west wing have a mixture of accommodation ranging from basis singles and single ensuites.

The home offers a wide range of in-house activities including:

Armchair aerobics
Flower arranging
Hobby and crafting
General knowledge quizzes
Bingo
Painting and colouring
Monthly church service
Weekly singing and musical entertainment
Free Wi-Fi access

The team of chefs produce traditional home cooked meals made from locally sourced fresh produce wherever possible.

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Care Provided by North Ferriby Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Lucy and David Miller
  • Person in charge
  • Lucy Miller (Owner/Manager)
  • Admission Criteria
    • Private, Social Service and Health Funded for Respite, Residential, Nursing, Disabled, EMI and Palliative Care
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (9)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for North Ferriby Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,200
    • Self-Funded Nursing Care £1,235 – £1,435
    • Self-Funded Nursing Dementia Care £1,235 – £1,435
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Care £1,235 – £1,435
    • RESPITE Self-Funded Nursing Dementia Care £1,235 – £1,435

  • All fees are negotiable and based on the size of accommodation and facilities, as well as the level of care needed. Double rooms are available to let for single occupancy at premium rates. If free nursing care is awarded this will be retained by the home.


    Fees include residential or nursing care, laundry, meals and beverages, entertainment, heat, light and water, WIFI and flat screen TV.


    Not included in the fees:
    Hairdressing
    Chiropody
    Manicures
    Private Physiotherapy
    Dental Services
    Opticial Services
    Massage
    Private hospital transfers and escorts
    Newspapers and magazines
    Direct Telephone Lines


    Hairdressing, dental, optical and chiropody are billed on a monthly basis in arrears, all other extras should be settled direct with the supplier in line with their terms and conditions. We have a shop and all times purchased will be billed on a monthly basis.


    Tops Ups - we have 2 rooms where top ups are not required based on a client requiring Nursing Care (availability permitting). Generally top ups are chargeable and vary depending upon the level of care and accommodation.
  • (these prices are only a guideline, please contact North Ferriby Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors 24 hours a day, however, they ask that you let them know if you wish to visit after 8p.m. at night. Family's are able to remain in the home overnight if their loved one is at end of life and the home have a bedroom available to accommodate this.
    Children and dogs are welcome.


  • Parking

  • Limited parking on site, but car parking available opposite the home and on road


North Ferriby Nursing Home Reviews (61)

Total of 61, showing 1-20
9.7

North Ferriby Nursing Home has a Review Score of 9.7 (9.700) out of 10, based on 17 reviews in the last 2 years. Over all time North Ferriby Nursing Home has 61 reviews.

Overall Experience

  • 52
  • 6
  • 1
  • 0
  • 2

Date Published

61
4
14
17
44

Review from Linda G (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the North Ferriby Nursing home the staff are welcoming to every one. Their dedication to the clients is wonderful to see. Our daughter has the best care and attention as do all the residents.

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Review from Andy P (Son of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother sadly passed away at Ferriby House Care Home, and our experience was heartbreaking. She was transferred from Hospital without a care plan in place, which immediately raised concerns. During her stay, she suffered from neglect, particularly regarding her ability to feed and drink independently,
which was completely disregarded.
Her end-of-life care was deeply distressing, resembling a discredited Care Pathway, where pain relief was inadequate, and her comfort was not prioritized.
I want to acknowledge that the staff did their best with their limited time, but simply weren't enough of them to provide the care residents deserve. The real issue lies with management and poor staffing levels.
If you're considering this home for a loved one, ask difficult questions. No family should have to experience what I did.

Reply from Lucy Holden, General Manager at North Ferriby Nursing Home

Our sympathies are with this family, and with all who lose a loved one in circumstances that they may find traumatic. However, the content of the review makes some serious allegations including neglect, not just by the home but also the medical practitioners responsible for this lady's health care. We have undertaken a review of all of the information we hold and can confirm that the personal view of the family member does not reflect what happened. That aside we have notified both the CQC and the local Adult Safeguarding team of the concerns so they can undertake an independent enquiry should they feel it is required. We are very proud of the care we provide and are surprised at the review as the family have not raised any concern with us at the time or since.


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Review from R B (Respite Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a facility to have two weeks of post-operative care following a hip replacement. I called in and was given a comprehensive tour of the home.
The home has met my expectations and enabled me to recover from my operation.
Staff were excellent, letting me have my own space and taking
good care of me.

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Review from S S (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for over 4 years and we've always felt that Mum received great care, however, the love and support shown to her by nursing staff since the loss of her husband and our Dad in August has been the biggest credit to North Ferriby Nursing Home.

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Review from M B (Wife of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since August for respite care. The staff are very good. The house is always clean and friendly. I am very pleased with my husband's care and progress.

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Review from David M (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy with the care my mum is receiving at North Ferriby Nursing Home. The staff are excellent and she gets on really well with them all. They listen to her needs and act on her requests.

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Review from James C (Relative of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is well looked after in North Ferriby Nursing Home, after a turbulent time. The manager has reassured us and made our family feel so welcome, the staff at North Ferriby Nursing Home are caring, and compassionate, and will always make us feel welcomed. We are so glad we chose North Ferriby
Nursing Home, as it's not just a 'Care Home' it has such a warm welcoming feeling, my grandmother has advanced dementia and is nonverbal, the home has got to know her and she feels safe and comfortable.
If you are looking for a home that your loved one wants to be cared for in, do not hesitate to contact the manager and her team.

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Review from A N (Son-in-law of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative entered the home feeling very unwell and her needs exceeded what relatives and neighbours could provide. We were greeted by very professional and caring staff who attended to my relative, settled her into a light, bright and airy room.
My relative has been assessed by visiting GP, nursing
staff within the home and a care plan produced. Staff have undertaken a thorough assessment throughout the past for weeks and they have always been available for discussion.
My relative is very well cared for, comfortable in her own room with good facilities. I have no concerns for her welfare.

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Review from K T (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to North Ferriby Nursing Home after being in hospital. The care my father received was exceptional. All the staff cared for my father with dignity and respect. I cannot thank them enough.

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Review from Lynn P (Niece of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my aunt about once every six weeks. She is always well looked after. The room is clean and nicely furnished (the bedding and curtains are pretty). She always has plenty to drink and snacks and dinners are homecooked and look very tasty. She tells me she is very comfortable. The staff are always
very kind and helpful. As a visitor, I feel welcomed and included and can drop in anytime. It seems to be very well run. Management always says hello and is keen to help. I cannot rate 'Value for Money' as I don't deal with the money.

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Review from Susan G (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was initially admitted to North Ferriby Nursing Home as a fall risk. We were concerned he would not settle. This however was not the case. In extreme circumstances, whilst in the home, Mum (who was in NFNH too) passed away, and dad struggled without her by his side after 62 years of marriage. Dad
had many moments of sadness and low mood. During these times. The staff were so patient with him. And very supportive to our family too offering words of wisdom. Visiting hours were great, we visited around our and Dad's needs. Whenever Dad was leaving the home he was always ready and prepared. The nurses were knowledgeable and fast to act in emergencies which happened with Mum and Dad both due to failing health. The service provided by the local GP to the home is fantastic. Dad was allowed to be as independent as he was able with his frame. Dad found the food usually good, loved the soups, and Friday Fish and Chips. A beautiful home with loads of character, it's currently undergoing room upgrades.

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Review from W A (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend highly enough for this home. My mother was admitted here for the last few weeks of her life and the care and respect the staff showed to her was exceptional. She was treated with dignity and her wishes for the end of her life were respected and adhered to. The information and advice
we, as a family received was outstanding. Our thanks go to each and every one there for a job well done!

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Review from Paul P (Son of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very content and well cared for.

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Review from A M (Wife of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to the nursing home. The staff are all lovely and so encouraging. He settled in very well and looks like a new man. We are extremely happy with the care and treatment received by my husband. We would be very happy to recommend the home to others.

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Review from Roger P (Son of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family have been very happy with the care and attention afforded to our mother over the last 5 years. They must have gone through the most difficult time possible with the COVID pandemic in recent years. The fear of the illness entering the home and the damage it would cause must have given all concerned
sleepless nights. I am happy to recommend this home, its owners and staff have provided a caring home in the last difficult years of my mother's life.

Reply from Lucy Holden, General Manager at North Ferriby Nursing Home

Thank you for your kind comments, it was difficult, but we kept a smile on our faces and tried to make life as easy as possible for families and friends to keep in touch with their loved ones.


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Review from Richard K (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent nearly three years at North Ferriby Nursing Home and I am very happy with the quality of the facilities and the standard of care he received. It's a very homely place and the staff are very friendly and helpful and Dad seemed happy throughout his stay there.

Reply from Lucy Holden, General Manager at North Ferriby Nursing Home

Thank you, Richard, it was a pleasure to look after your dad and he won't be forgotten. We wish you all the best for the future.


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Review from Heather G (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursing home. The staff were exceptionally loving and kind to my mum. Every single member of staff I spoke with were so helpful and always available. Mum and I were made to feel special and we felt like it was a second home. It felt like the staff were a team, a family, and most
of them have been there 20-30 years. That says it all. Thank you!

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Review from A W (Stepdaughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My 80-year-old mother has been caring for my stepdad for the last 5 years until she could no longer lift and manage him in his own home and reluctantly placed him in care at Ferriby Hall. She booked in to make a visit and we rang the bell at the conservatory. The senior carer opened the door and abruptly
told us that only my mother was booked in to see my stepdad. My mum has been so worried and concerned if he had settled and the fact that her partner has been so ill, we had travelled a fair distance to see him, we were not expecting such a horrible greeting. We were not made to feel welcome at all. We were not offered a drink or given any information on how he has been. We were told so abruptly to put hand gel on and to put a face mask on. Then left to wait at the door until the senior carer went to ask if it was ok if my husband and I could also see our loved one. After gaining consent we were led to a dark room where his water and pee bottle was out of reach. Not a nice place.

Reply from Lucy Holden, General Manager at North Ferriby Nursing Home

Unfortunately, as a home, we are unable to get involved in family disputes and disagreements. It was your step-sister who greeted you at the front door. It is the home's policy and standard practice to ask all visitors to wear fresh type 2 masks, use hand sanitiser and that no more than 2 people visit in a resident's bedroom at any one time, nor do we offer refreshments at this time - all with the aim of minimising the risk of infection being passed/spread to our residents or staff.


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Review from D F (Wife of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall impression was very good to excellent. The ones marked satisfactory I had no person contact with - ie activities.

Reply from Lucy Holden, General Manager at North Ferriby Nursing Home

Thank you for your review, we very much appreciate your views as these help us to improve our service.


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Review from S B (Mother of Resident) published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was so well looked after she is very happy to come in for respite.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for North Ferriby Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for North Ferriby Nursing Home is calculated as follows: ( (164 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 200 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for North Ferriby Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 14 Apr 2025

1 Ground floor large single with wet room in the main house with garden views from £1200.00 per week
1 newly refurbished top floor single ensuite from £1100.00 per week


Awards / Recognitions (0)

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Frequently Asked Questions about North Ferriby Nursing Home

What types of Care is North Ferriby Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does North Ferriby Nursing Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does North Ferriby Nursing Home have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at North Ferriby Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is North Ferriby Nursing Home to the centre of North Ferriby?

0.1 mile(s) as the crow flies, distance by road may be significantly further.