Figham House

Figham Road, Beverley HU17 0PH
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9.6 38 Reviews
  • Figham House, Beverley
Figham House is located on the outskirts of the historical town of Beverley and offers high-quality residential care.

Each of the 53 bedrooms is furnished to the highest standard.

At Figham House independence and choice is prioritised and residents are encouraged to personalise rooms with their own belongings so they are surrounded by familiar things. Double and ensuite rooms are available.

Residents are supported to live an active and fulfilled life. They are given person-centred care so residents can keep on doing the things they have always enjoyed.

The facilities at Figham House allow residents to enjoy activities that promote independence, from enjoying the gardens or simply socialising with friends in the lounges.

Figham House has a busy activities timetable. Activities include arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions.

The in-house chefs offer residents a whole range of food options with menus that include a mix of delicious and nutritious options.

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Care Provided by Figham House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Kidd (Manager)
  • Admission Criteria
    • Ages 54+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (5)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Figham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,165 – £1,165
    • Self-Funded Residential Dementia Care £1,165 – £1,165
    • RESPITE Self-Funded Residential Care £1,165 – £1,165
    • RESPITE Self-Funded Residential Dementia Care £1,165 – £1,165
  • (these prices are only a guideline, please contact Figham House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Figham House Reviews (38)

Total of 38, showing 1-20
9.6

Figham House has a Review Score of 9.6 (9.632) out of 10, based on 21 reviews in the last 2 years. Over all time Figham House has 38 reviews.

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Review from M G (Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience here has been positive. Things have been explained with care and support. I have felt able to ask and made aware of any issues. The cleanliness is to a good standard. The food has also been prepared in a varied and sensitive manner. Being a vegetarian I have been given a good choice of
food. All are friendly. Inclusion is encouraged, and hospital appointments are made with a chaperone. I have been very happy here.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for taking the time to share your positive experience. We're delighted to hear that you felt well-supported, informed, and comfortable during your time with us. Ensuring clear communication and a welcoming environment is always our priority, so it's wonderful to know that you felt able to ask questions and were kept informed.We're also pleased that you found the cleanliness up to standard and enjoyed the variety of vegetarian meal options. Our team works hard to provide inclusive, high-quality care, and it's great to hear that you felt included and well-supported, especially with hospital appointments. Your kind words mean a lot to our team, and we appreciate your feedback.


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Review from J B (Daughter-in-law of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in for nearly a year and she is now settled and happy in her home. She is cared for very well and the staff are great with her. She likes all the staff. More activities would be great as she tends to get a bit bored. I am really happy that she is safe, happy and cared for.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for sharing your thoughts. We're delighted to hear your mum feels settled and happy with us at Figham House. We truly value your feedback on activities and will continue to explore more ways to keep things engaging for her. We're delighted that you know she's safe, happy, and well cared for, this means a lot to us!


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Review from C B (Son of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for. She is happy and now settled in. Would like there to be more activities as she tends to say it's boring sometimes. The staff are really good and she gets on with them well. I am happy she is safe and well cared for.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your kind feedback. We're so pleased to hear that your mum is settled and happy with the care team here at Figham House. We appreciate your comments on activities, and we'll look into ways to keep things engaging and varied for her. Please feel free to share any specific ideas with us - we're always here to make her experience even better!


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Review from Angela S (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum continues to be happy and settled in Figham care home. She is always very well presented, which everyone comments on and has a smile on her face. Very happy with the care she has received from the staff from the beginning of her stay. I am kept informed about my mother's care and how she is and
staff are always available for any queries. Can't thank all the staff enough for all the care given to my mum.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your wonderful review! We're delighted to hear that your mum is happy, settled, and well cared for at Figham House. It's great to know that you feel informed and supported by our team. Your kind words about our staff mean a lot to us, and we're so pleased that your mum is enjoying her time here. Thank you for your trust in us!


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Review from Marie M (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Figham House are very patient, kind and caring. The care home is friendly, welcoming and well-organised. My mum is well looked after. The team communicate well with me regarding my mum's needs and any concerns. I also have a number of friends who have moved their relatives from more
modern, more expensive care homes to Figham and are much happier with the care received at Figham.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your thoughtful review! We are delighted to hear that you and your mum feel well supported at Figham House. Our team takes great pride in providing patient, kind, and attentive care, and we are glad that our communication and welcoming environment has brought you peace of mind. It's especially heartwarming to know that friends of yours have also found the care here to be a positive experience. Your kind words mean the world to us!


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Review from B W (Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, as a resident and an individual, most of the time everything is very good. Obviously, at times we have different tastes and ways. I accept this.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for your feedback. We're glad to hear that you're happy with most aspects of your stay at Figham House. We understand that everyone has different preferences, and we truly appreciate your understanding. If there's anything specific we can do to make your experience even better, please feel free to let us know.


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Review from Clare K (Granddaughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna had her 103rd birthday in May, the home organised a lovely party with the mayor. The staff are brilliant and the home is always full of kindness. Nanna continues to remain mobile and enjoys all meals and loves the social part of living at Figham House.

Reply from sarah kidd, Home Manager at Figham House

Thank you, she is a marvellous lady. Thank you for giving us the honour of looking after her.


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Review from E L (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home! Mum is cared for and always clean and tidy. High praise for all the staff, well led by the manager/management. The staff are always helpful with any request. Mum can be quite 'picky' with her meals but the chef always accommodates Mum's needs.

Reply from sarah kidd, Home Manager at Figham House

Thank you, these kind words mean a lot. I am glad you are happy with Mum's care.


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Review from J C (Wife of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I visit twice a week, sometimes my husband is asleep all the time so I stay for one hour instead of the usual 2.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for sharing your experience. We appreciate your visits and are here to support both you and your husband during his stay at Figham House. If there's anything we can do to assist you during your visits, please don't hesitate to let us know.


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Review from Steve S (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets really good care.
The food is excellent too.
All the staff are fantastic.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your lovely review! We're delighted to hear that your mum is receiving excellent care and enjoying the food at Figham House. Our team works hard to ensure every resident feels comfortable, and your kind words about the staff mean the world to us. We're grateful for your trust and support!


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Review from Carole M (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If asked to describe the caring team at Figham House in three words I think we would go for kind, compassionate and professional. Mum stayed at Figham for more than two years and died there with great dignity at the age of 98. We would have liked to mention by name those carers who we felt had "gone
the extra mile" during her stay but the list became too long. Mum felt very much at home with them all. An exceptional team like this one does not happen by accident, it is a result of inspirational management. The Manager is a constant, hands-on presence in the home. We would like to thank all of the team at Figham for Mum's experience and for giving us a time that we can look back on with good memories.

Reply from sarah kidd, Home Manager at Figham House

Thank you for these kind words it was an honour to care for Mum, she is sadly missed.


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Review from C D (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Figham for 2 years. Not once has she ever been anything other than content and happy in herself. She has memory issues but can still express emotions and every day she seems happy. She is always clean and well-dressed and eats all of the fabulous home-cooked food. The Manager is always
visible and sorts out anything I need her to sort out. So reassuring! All of the staff are kind and helpful and mum responds well to them all.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for your lovely review. We're thrilled to hear your mum is happy and well-cared for at Figham House in Beverley. Your comments about our dedicated staff and management are truly appreciated. It's wonderful to know she enjoys the home-cooked food and feels content. Your feedback reassures us that we're providing the best care possible.


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Review from Eileen H (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Figham House for three years. During her time living here, she was cared for and loved by the wonderful staff. Mum was always treated with respect and kindness. Her appearance has always been important to her. The staff made sure she always looked her best. Even at the end
of her days putting her favourite lipstick on for her. The atmosphere at Figham is a happy one. Activities are provided. An excellent hairdresser is there for the residents. The laundry department takes great care with the resident's clothes The cleaning staff are excellent and cheerful. Mum enjoyed the superb homemade food, everything was presented well, and fresh. Lots of lovely puddings and afternoon teas as a treat, again an excellent catering staff. The manager and her team really do help to make Figham home for the residents. As a family we can’t thank them enough, they all helped our mum to remain safe and happy throughout her time living there. Thank you Figham House.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your lovely review. We're truly honoured to have cared for your mother and are delighted to hear she felt loved and respected during her time with us. It's wonderful to know she enjoyed the activities, food, and care provided by our dedicated staff. Your kind words mean a lot to us and motivate our team to continue delivering excellent care. We appreciate your gratitude and thank you for entrusting us with your mother's care.


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Review from Katie L (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are caring and attentive to residents. I have always had good communication with them. The manager is excellent. The home is clean and bright, there is a welcoming, calm atmosphere. The meals are beautifully prepared and tasty.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your kind words. We are thrilled to hear about your positive experience with our staff and the atmosphere at Figham House. Our team strives to provide the best care and a warm environment for our residents. We're glad you enjoyed our meals as well. Your feedback is greatly appreciated


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Review from Pauline K (Respite Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had occasion to come to Figham House over several years and have always been welcomed by carers, management and all staff members. I feel very much at home and can rely on pleasant surroundings and friendly treatment. I feel at home in Figham House.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for your kind words and for taking the time to share your experiences at Figham House. We are so pleased to hear that you feel welcomed and at home with us. It's our priority to create a friendly and pleasant environment for all who walk through our doors. Your continued trust and comfort at Figham House mean the world to us, and we look forward to welcoming you back for many more years to come.


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Review from M B (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff on duty on Mum's arrival day came to meet her and introduce themselves (so impressed).
Both Mum and I treated with care, compassion, dignity and respect.
Management - the managers went over and above my expectations.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you so much for your kind words. We're thrilled to hear that you and your mum had such a positive experience with us on her arrival day. Our team strives to provide a warm, welcoming environment, ensuring every resident feels valued and respected from the moment they join our family. It's heartening to know our staff and management met your expectations, going above and beyond to make you both feel comfortable and cared for. Your feedback is greatly appreciated, and we look forward to continuing to provide the same level of care and compassion in the future. Thank you for trusting us with your mum's care.


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Review from N H (Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel completely at home, safe and very well looked after. Excellent food, wide choice. Spotlessly clean. Friendly staff. A joy to be a resident.

Reply from Jackie Brook, Care Relationships at Figham House

We're thrilled to hear you feel at home at Figham House, safe and well-cared for! Your satisfaction means the world to us. Delighted you're enjoying our excellent food, cleanliness, and friendly atmosphere. It's a joy to have you as a resident.


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Review from Kevin R (Son of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Our family are very pleased with the care our mother receives.

Reply from Jackie Brook, Care Relationships at Figham House

We appreciate your positive feedback. Delighted to know your family is pleased with the care your mother receives at Figham House. Thank you for entrusting us with her well-being.


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Review from Michael R (Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my stay here I have been treated in a friendly manner. The staff are very helpful. I never have to ask twice for anything.

Reply from Jackie Brook, Care Relationships at Figham House

Thank you for your kind words. We're delighted to hear that you've experienced friendly and helpful care during your stay with us. Your satisfaction is our priority. Thank you again.


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Review from J S (Brother-in-law of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has only been a resident for a short while and has taken time to settle - but the staff have been welcoming and supportive.

Reply from Paul Millar, Marketing Manager at Figham House

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Figham House family.


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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Figham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.632 for Figham House is calculated as follows: ( (168 Excellents x 5) + (74 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 250 Ratings = 4.632

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Figham House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Figham House

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Meet the Team (1)

No image found

Sarah Kidd

Job Title: Home Manager

Joined: 2005

Sarah has spent her working life working with people which gives her lots of pleasure and satisfaction. Kate has worked at Figham house for 15 years, progressing through job roles within the home leading to management.


Frequently Asked Questions about Figham House

What types of Care is Figham House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Figham House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Figham House have?

There are 53 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Figham House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Figham House to the centre of Beverley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.