Sandhall Park

Sandhall Drive, Fairfields, Goole DN14 5HY
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7.9 19 Reviews
  • Sandhall Park, Goole
Sandhall Park is an East Riding care home that offers modern facilities for the purpose of elderly care, together with respite and rehabilitation needs.

The home also functions as a day care centre, to allow its residents to maintain better links with the local community and not to fell isolated, whilst also having access to regular activity programmes.

Residents enjoy relaxing in expansive gardens and courtyards, when not settled in the lounges or dining rooms, with expert carers on hand day and night for any health issues or emergencies.

Care Provided by Sandhall Park

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly McEneny (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Sandhall Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £866
    • Self-Funded Residential Dementia Care from £866
    • RESPITE Self-Funded Residential Care from £866
    • RESPITE Self-Funded Residential Dementia Care from £866
  • Sandhall park does not charge a weekly top up fee.
    Included in the fees are - Meals, laundry, utility bills, 24 hour personal care, support with emotional and social wellbeing and regular entertainment.


    The following are not included in the fees - hairdressing, chiropody, toiletries, clothing.
    Sandhall has a dental and optician service that visit. The cost of this is dependant on any benefits you will be in receipt of.


  • (these prices are only a guideline, please contact Sandhall Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Sandhall park has protected meal times, the visiting times are -
    10.00am - 12.pm
    1.30pm - 4pm
    5.30pm - 8pm


  • Parking
  • Ample secure parking to the rear of the home


7.9

Sandhall Park has a Review Score of 7.9 (7.908) out of 10, based on 2 reviews in the last 2 years. Over all time Sandhall Park has 19 reviews.

Overall Experience

  • 6
  • 11
  • 1
  • 0
  • 1

Date Published

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17
Overall Experience  Overall Experience 4.0 out of 5

My mum soon settled into Sandhall Park, Her room was comfortable and clean and she had items of furniture and memorabilia around her. She loved the staff who always considered her needs and treated her with dignity. The family are pleased that Mum spent her final months in a happy caring environment.
Thank you, Sandhall Park.

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Overall Experience  Overall Experience 5.0 out of 5

This home is excellent. My brother is a resident here and when I visit I always receive a warm welcome from the staff. The care my brother receives is excellent and he is always clean and tidy. He says the food is good. The manager is extremely approachable and always happy to discuss any queries I
have. I am happy my brother is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old father stayed here for a fortnight after a spell in hospital. I really didn’t think he would settle, but he has thoroughly enjoyed his stay and plans to come back for respite when I go on holiday. The manager is very approachable and, without exception, every member of staff is friendly
and compassionate. The food is good, everywhere is spotlessly clean and fresh smelling and some nice activities going on. Would highly recommend it.

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Overall Experience  Overall Experience 1.0 out of 5

Following recent visits to Sandhall Park to see my partner's Mum, we found some staff to be quite unprofessional. Basic care tasks were unmet leaving her with food-stained clothes and unkempt hair. On a couple of occasions, I witnessed moving and handling techniques to be very poor. Very disappointed
all-round.

Reply from Kelly McEneny, Manager at Sandhall Park

Thank you for your review. I am disappointed with this as when you initially raised your concern I spoke with your partner about the outcome. We have had nothing but compliments and praise from the rest of the family members.


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Overall Experience  Overall Experience 5.0 out of 5

This home is amazing. My parent went there from another home. The comparison is unbelievable. The home is clean and welcoming. The staff are so friendly and caring. While my parent was ill, they kept me informed at all times. Nothing is ever too much trouble. I feel I can always ask questions.

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Overall Experience  Overall Experience 5.0 out of 5

I visit the home each day, and I receive a warm welcome from all the staff. My husband is happy here; he says the food is good. He is always clean, and his room is tidy. I would give Sandhall Park four stars for the care he has received. Thank you, Sandhall Park.

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Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Sandhall Park for almost two years. Previously he had been in care in another care home. The move was the best thing I ever did. The care is by far superior at Sandhall Park. My father has severe dementia and the care staff were amazing and he settled so well. I cannot
fault any member of staff. The manager is very approachable and always able to explain. She runs a good ship. Recently my father has died and the palliative care that was given was exemplary.

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Overall Experience  Overall Experience 4.0 out of 5

My mum came to Sandhall for respite and is now a permanent resident. The transition was difficult for all of us and this was handled with compassion by the manager and her team and I am very grateful. My mum has settled very well and is now engaging with other residents and joining in the many activities
on offer. I was able to have lunch with her on Mothering Sunday which is a great idea and am hoping to do this again on her birthday.
I would recommend to anyone looking at residential care to visit and have a chat with the manager who is extremely approachable. I have nothing but praise for the staff, including the cleaners who are always pleasant and happy to help/answer any questions you have. I am now very happy that my mum is safe and well cared for.

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Overall Experience  Overall Experience 4.0 out of 5

Sandhall Park has just enjoyed their summer fayre with tombola, book stall, crafts and raffle. The staff worked really hard to make it a success and were very considerate to the residents who wished to avoid the crowds. This is a very warm, friendly and family orientated care home with knowledgeable
and understanding staff for both residents and relatives.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be very he4lpful and caring. My mother is so happy there, she loves the activities they do and says the staff are good to her, which is nice to know.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here since January.


The staff:-
Hard working yet constantly smiling, caring, laughing with the residents and lovely towards her and every resident I hear them speak to.
Nothing is too much trouble to any one of them, they are ready to help and listen.
Lovely caring

people.
Food:-
The food is exceptional and such a varied menu.
Cleanliness:-
I have visited several care homes and some where there can be unpleasant odours but NOT at Sandhall. The cleaning of rooms, corridors, toilets and public area is excellent.
Activities:-
Always something going on entertainment, crafts.


Entering residential care is a hard time for all concerned but mum’s and my decision for her to go live at Sandhall was the best decision we made.
I visit Mum every day and would highly recommend Sandhall should you be looking for a care home.


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Overall Experience  Overall Experience 3.0 out of 5

Find the care quite lapse at times. I have requested things on various occasions for these just to be pushed to one side. I find Sandhall Park activities geared up more for women. There used to be outings but these appear to be non-existent.

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Overall Experience  Overall Experience 4.0 out of 5

The care home is very friendly and the facilities are good. The staff are approachable and will go the extra mile to help out whenever they can.

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Overall Experience  Overall Experience 4.0 out of 5

The staff can be relied upon to look out for any health problems. Management deal immediately with any problems. Care is satisfactory. Possibly more activities could be provided.

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Overall Experience  Overall Experience 4.0 out of 5

My Mother is on an 'end of life' care plan and has been bedbound for thirteen weeks, unable to look after her needs i.e., washing, feeding, moving, standing, commoding, conversing at times. The staff have been very good at looking after all her needs and the family too. Our grateful thanks go to all
the staff who have looked after Mum with tenderness, humour, degnity and encouragement. WELL DONE.!

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Overall Experience  Overall Experience 4.0 out of 5

Mother moved to Sandhall Park Care Home in May of this year when the previous home where she had lived for almost five years closed at very short notice.
Unfortunately, she is in an 'end of life' condition, with extreme dementia and totally dependent for all aspects of care.
The staff and the home
have looked after her very well. She has a nice bright, airy, spacious room. The standard of care and assistance she receives is very good. I am very thankful that mother was able to move to Sandhall Park and very grateful for all the care and kindness shown to her by the staff at the home.

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Overall Experience  Overall Experience 4.0 out of 5

A good well run clean home.

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Overall Experience  Overall Experience 4.0 out of 5

The staff were wonderful to my mum I felt they care about her. There was lots of activities, my mum enjoyed playing dominos and bingo. She said the food was lovely and had no complaints (which is unusual) I never noticed an unpleasant smell. My mum was in for a week.

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Overall Experience  Overall Experience 4.0 out of 5

With the few staff here they do an amazing job but could do with more to help residents with toilet and other needs especially when a few residents need attention others have to wait a long time until they can be attended to.

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Current Review Score: 7.9 (7.908)

Overview of Review Score

The Review Score of 7.9 (7.908) out of 10 for Sandhall Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Sandhall Park is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.325 Points relating to the number of positive Reviews for Sandhall Park is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 2 Positive Reviews ÷ 10 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Sandhall Park

What types of Care is Sandhall Park registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandhall Park provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sandhall Park have?

There are 46 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sandhall Park?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandhall Park to the centre of Goole?

1.1 mile(s) as the crow flies, distance by road may be significantly further.