Sandhall park does not charge a weekly top up fee.
Included in the fees are - Meals, laundry, utility bills, 24 hour personal care, support with emotional and social wellbeing and regular entertainment.
The following are not included in the fees - hairdressing, chiropody, toiletries, clothing.
Sandhall has a dental and optician service that visit. The cost of this is dependant on any benefits you will be in receipt of.
Sandhall park has protected meal times, the visiting times are -
10.00am - 12.pm
1.30pm - 4pm
5.30pm - 8pm
Ample secure parking to the rear of the home
Sandhall Park has a Review Score of 7.9 (7.908) out of 10, based on 2 reviews in the last 2 years. Over all time Sandhall Park has 19 reviews.
Review from D S (Daughter of Resident) published on 18 March 2025
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Review from Christine N (Sister of Resident) published on 5 August 2024
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Review from Janet P (Daughter of Resident) published on 7 March 2023
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Review from Lesley S (Relative of Resident) published on 13 February 2023
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Reply from Kelly McEneny, Manager at Sandhall Park
Thank you for your review. I am disappointed with this as when you initially raised your concern I spoke with your partner about the outcome. We have had nothing but compliments and praise from the rest of the family members.
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Review from Linda H (Daughter of Resident) published on 31 October 2022
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Review from Delise T (Wife of Resident) published on 31 October 2022
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Review from Lynn (Daughter of Resident) published on 23 December 2019
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Review from Susie E (Daughter of Resident) published on 2 May 2019
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Review from Carole W (Daughter of Resident) published on 6 November 2018
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Review from Janet B (Daughter of Resident) published on 6 November 2018
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Review from Lynn B (Daughter of Resident) published on 21 August 2018
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The staff:-
Hard working yet constantly smiling, caring, laughing with the residents and lovely towards her and every resident I hear them speak to.
Nothing is too much trouble to any one of them, they are ready to help and listen.
Lovely caring
Entering residential care is a hard time for all concerned but mum’s and my decision for her to go live at Sandhall was the best decision we made.
I visit Mum every day and would highly recommend Sandhall should you be looking for a care home.
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Review from P M (Daughter of Resident) published on 14 August 2018
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Review from Melanie M (Daughter of Resident) published on 13 August 2018
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Review from Maureen C (Daughter of Resident) published on 8 August 2018
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Review from Patricia R (Daughter of Resident) published on 15 June 2018
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Review from D B (Son of Resident) published on 21 August 2017
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Review from E W (Husband of Resident) published on 15 August 2017
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Review from S C (Daughter of Resident) published on 3 April 2017
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Review from D W (Son of Resident) published on 3 April 2017
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The Review Score of 7.9 (7.908) out of 10 for Sandhall Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for Sandhall Park is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.325 Points relating to the number of positive Reviews for Sandhall Park is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 2 Positive Reviews ÷ 10 = 0.2
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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