If you are unsure of the fees, please speak to our Home Manager.
All visitors welcome.
Car park on site.
Cranswick Lodge has a Review Score of 9.7 (9.745) out of 10, based on 28 reviews in the last 2 years. Over all time Cranswick Lodge has 52 reviews.
Review from Russell W (Son of Resident) published on 3 September 2020
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Review from Jean B (Sister of Resident) published on 22 July 2020
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Review from Ian M (Son of Resident) published on 20 July 2020
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Review from S P (Daughter of Resident) published on 8 July 2020
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Review from Mike S (Son of Resident) published on 8 July 2020
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Review from Jane R (Daughter of Resident) published on 5 June 2020
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Review from Susan G (Daughter of Resident) published on 14 February 2019
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Review from H C (Next of Kin) published on 13 February 2019
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Review from Tabitha (Granddaughter of Resident) published on 4 February 2019
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My grandmother was comfortable and well cared for in a clean, pleasant environment. We are so happy she was able to spend her last days in your care. Thank you.
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Review from J T (Son of Resident) published on 23 November 2018
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Review from J A B (Daughter of Resident) published on 14 November 2018
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Review from P W (Daughter of Resident) published on 22 October 2018
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Well done Southlands!
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The Review Score of 9.7 (9.745) out of 10 for Cranswick Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.745 for Cranswick Lodge is calculated as follows: ( (252 Excellents x 5) + (67 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 326 Ratings = 4.745
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cranswick Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Feb 2023
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Job Title: Home Manager
Joined: 2023
Abigail Devall is the experienced care home manager at Cranswick Lodge Care Home in Hutton Cranswick.