St Mary's Care Centre

Beverley Road, Anlaby, Hull HU10 7BQ
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9.8 60 Reviews
  • St Mary's Care Centre, Hull
St. Mary's Care Centre is a purpose-built care home situated in a residential area in Anlaby, within Kingston upon Hull, in the East Riding of Yorkshire.

They strive to ensure that Residents rights to dignity and self-respect are upheld at all times and that the Home maintains quality as a principal pursuit.

The home supports people with long-term nursing care needs and can accommodate a maximum of 60 people. Accommodation is provided in spacious, en-suite rooms with four different room designs. People living in the home are provided with a wide variety of communal spaces including lounges, a cinema room, a hairdressing salon, a physiotherapy room, a library and music room.

Being involved in what is going on and taking part in fun activities is an essential part of life. St Mary's approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more.

Birthdays of residents are always celebrated and residents are encouraged to take part in the many activities available locally.

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Care Provided by St Mary's Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joy Puckering (Manager)
  • Admission Criteria
    • NHS, Local Authority, Private.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for St Mary's Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Nursing Care from £1,574
    • RESPITE Self-Funded Residential Care from £1,320
    • RESPITE Self-Funded Nursing Care from £1,574

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact St Mary's Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors Welcome


  • Parking

  • Large Free Car park on site.


St Mary's Care Centre Reviews (60)

Total of 60, showing 1-20
9.8

St Mary's Care Centre has a Review Score of 9.8 (9.843) out of 10, based on 31 reviews in the last 2 years. Over all time St Mary's Care Centre has 60 reviews.

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Review from Carole W (Respite Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was warmly greeted when I first arrived at Saint Mary's. Since then all the staff have been very friendly and attentive. Nothing was too much trouble, which I really appreciated. My grateful thanks to all at Saint Mary's. Thank you.

Reply from Paul Millar, Client Relations at St Mary's Care Centre

Thank you so much for your kind and thoughtful review! We are truly delighted to hear that you and your family member had such a positive experience at St Marys Care Centre. It's wonderful to know that our team's dedication and care are making a difference. We appreciate you taking the time to share your feedback, and we're glad we could provide a safe and caring environment. We hope to see you again soon!


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Review from L G (Sister of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found st Mary's to be an excellent care home. Everyone is friendly and helpful with plenty of activities for the members to enjoy.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Thank you for taking time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the Care Team .


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Review from M S (Wife of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a massive stroke in June 2024 and I have visited him every day since. St Mary's care is the best he has had in all that time, they really so want to see him able to stand on his paralysed right leg and be more independent, again, they even let me be with him night and day on our 69th
wedding anniversary last night. Wonderful care from a second family. My husband's right hand is still useless, he cannot write.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Thank you for choosing St Marys Care Centre for your husbands care. It is a privilege to be able to care for him and we too look forward to your daily visits . Your kind words are greatly appreciated and I will of course pass them on to the St Marys family


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Review from S T (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in St Mary's Care Centre for a relatively short length of time until her passing but the care and support she received was always to the highest standard especially the last couple of weeks when she returned from hospital on end of life care. It meant a lot to the family that her final
days were in comfortable and supporting surroundings. Many thanks to all of the staff who treated relatives and mum with the utmost respect and dignity.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your kind and heartfelt words. We are truly sorry for your loss, and it means so much to us to know that your mum's final days were spent in comfort, surrounded by care and support. Our team is dedicated to providing dignity, respect, and compassion to both our residents and their families, especially during such difficult times. We appreciate you taking the time to share your experience, and we send our deepest condolences to you and your family. Please know that we are here for you if you need anything.


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Review from A C (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at St Mary's for just short of 10 weeks. While a completely new experience for her, having lived an independent life until August 2024. The kindness and involvement of the staff and interns in her life were wonderful. She enjoyed the company of others and this benefitted her enormously.
I only have good remarks to offer.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your kind words. We're delighted to hear your mum felt supported and enjoyed her time with us. It means so much to know our care made a positive difference. If there's ever anything we can do to support you or your family in the future, please don't hesitate to Best wishes to you and your family.


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Review from G Y (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Mary's Care Centre is like a second home to me as I visit Mum at least 4 times a week. I find everyone there to be friendly, approachable, and informed about my Mums welfare. Everyone is empathetic and welcoming and they show a genuine concern for all their residents. They encourage residents to
get involved in the activities but are not pushy if anyone doesn't want to.
Thank you for taking care of my Mum when I couldn't do so anymore. Never underestimate the peace of mind this gives to relatives - I have relaxed for the first time in years.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you so much for your kind words. It means the world to us to know that St Mary's Care Centre feels like a second home to you and your mum. Our team is dedicated to providing the care, compassion, and support our residents and their families deserve. Hearing that we've given you peace of mind is truly the greatest compliment. Thank you for being such a valued part of our community.


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Review from Sally W (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the care that Mum received at St Mary's to be excellent. Mum settled in quickly and enjoyed joining in with the activities. The carers, both night and day, were kind and considerate and always had time to speak to Mum which she liked. Sadly Mum passed away but the care, compassion and support
shown to both Mum and our family at this difficult time were outstanding.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you so much for your kind words about St Mary's. We're honoured to have been able to care for your mum and to provide support to your family during such a difficult time. Knowing that she settled in and enjoyed her time with us means a lot to our team. Please accept our heartfelt condolences, and thank you again for your thoughtful feedback.


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Review from J B (Husband of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and safe environment for my wife. Staff very friendly and helpful, nice to know she was being well looked after and safe. Would recommend to anyone.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you so much for your kind words. We're delighted to hear that you found St Mary's Care Centre to be a safe and pleasant environment for your wife. Our team takes great pride in providing compassionate and attentive care, and it's wonderful to know you felt reassured. We truly appreciate your recommendation!


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Review from Sarah M (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother and I walked through the door at St Mary's we knew this was the right place for my father to be. All staff showed such kindness, care and compassion not only to him but also to Mum and me. He was comfortable to the end and his passing was dignified and peaceful. We couldn't
have asked for more. The staff are all Angels and nothing was too much trouble and we are so very grateful.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

We are deeply moved by your kind words and are honoured that St Mary's Care Centre could provide comfort and care to your father, as well as support to you and your mother during such a difficult time. Ensuring that our residents feel safe, comfortable, and dignified is at the core of everything we do, and it means the world to us that you felt this throughout your father's stay with us. We will be sure to share your gratitude with our team, who truly strive to make a difference every day. Your words serve as a wonderful reminder of the importance of the care we provide, and we are so grateful that we could be there for your family when you needed us most. Please don't hesitate to reach out if there's anything further we can do to support you. Wishing you and your family all the best.


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Review from Jean F (Wife of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only a resident for a month for end-of-life care. I cannot speak too highly of the care, compassion and support he received during this time. This level of car was also extended to myself and my daughter. All the staff were fantastic from the cleaner to the manager. I cannot comment on
the food or activities as unfortunately, my husband was not well enough to eat much or participate in anything. Superb service.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you so much for taking the time to share your experience with St Mary's Care Centre during such a difficult time. We are deeply moved by your kind words and are honoured to have been able to care for your husband during his final days. It means a great deal to us that you felt supported and cared for, not just by our nursing staff, but by everyone from the cleaners to the management. While we understand that your husband was unable to partake in our meals and activities, we are grateful that the care and compassion provided left such a positive impression. We strive to create a comforting environment for both our residents and their families, and your feedback reassures us that we are fulfilling our mission. We wish you and your daughter comfort and peace moving forward.


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Review from David T (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at St Mary's Care Centre for three years and overall is very happy with the home. She has made numerous friends and joins in with the majority of the activities offered.
However, she has, on occasion mentioned that some meals could be improved and that some of her laundry
has gone missing.
The staff are always friendly, helpful and obliging. It is good to know that my mother is happy, safe and cared for as we are not always around to visit.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for sharing your feedback about your mother's experience at St. Mary's Care Centre. We're delighted to hear that she has made friends, enjoys the activities and feels happy, safe and well-cared for by our friendly and helpful staff. We appreciate your constructive comments regarding the meals and laundry services. Please be assured that we take such feedback seriously and will address these areas to ensure improvements. Our aim is always to provide the highest standard of care and comfort for our residents. Thank you again for your valuable input. We are committed to continually enhancing our services and are grateful for the opportunity to care for your mother.


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Review from Penny T (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care is very good. The day carers are wonderful. There are a few that really go above and beyond with Mum's care. The food isn't the best but overall very satisfied.
Mum has been in the care centre for the past eight years and has been content.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your feedback. We're glad to hear that you're satisfied with the care and that our day carers have been wonderful with your Mum. We'll take your comments about the food on board as we strive to improve our services. Thank you for trusting us with your Mum's care over the past eight years.


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Review from D C (Husband of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the nursing care given.
The carers are very friendly and professional in their approach to caring.
The office staff are also very friendly and keep me informed at all times.
The facilities are excellent, well-maintained and very clean.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your positive feedback. We're delighted to hear that you're pleased with the care provided and that our staff and facilities meet your expectations. Your kind words mean a lot to us.


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Review from Judith H (Aunt of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has lived here I have been so happy with her care. I am always informed of any events or changes. She is happy here and likes the staff.
Previous to my aunt living here another aunt and my mother also lived here before they died. Hopefully, when I need them there will be a bed. Do I
need to say more.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your heartfelt review. We're delighted to hear that your aunt is happy and well cared for at St Mary's Care Centre. It's an honour to have provided care for your family members over the years, and your trust means a great deal to us. We'll be here for you whenever you need us. Thank you for your kind words and continued support.


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Review from Nicole D (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at St Mary's Care Home for just over 4 months. It was hard for him and I to accept that this was a necessary step. But, the staff was very informative, supportive and helpful during the moving process and every day since then. I'm so glad my father is now safe and so well cared for.
He's happy, has gained weight and is as feisty as ever! The team is very good at communicating with me and helping Dad communicate with the family (8-hour time difference!). Thank heavens for the respect, help and care St Mary's provides for Dad and the family.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for sharing your experience. We understand how challenging it can be to make the decision to move a loved one into care, and we're glad to hear that our team was able to provide the support and information you needed during the transition. It's wonderful to know that your father is happy, well-cared for, and thriving at St Mary's. Our team is dedicated to ensuring the well-being of our residents and maintaining strong communication with their families. Thank you for your kind words and for trusting us with your father's care.


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Review from A D (Son of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been St Mary's for 6 years, she has received very good care during that time. During that time there have been some big changes, mainly due to changes in management but also major events like Covid. Now the management is stable I can see an overall improvement with a more stable workforce.
However, the lack of a chef for long periods has been an issue. The home is spotless and the laundry service is excellent. The staff are very good and adjust well to the changing needs of your relatives. My mother suffered a very bad infection last year and needed hands-on care to aid her recovery, as she has improved they have encouraged her independence. There are plenty of activities for residents and regular events.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for your detailed feedback. We're glad to hear that your mother has received very good care during her six years at St Mary's and that you've noticed improvements in our stable management and workforce. We appreciate your patience during the challenging periods and take your comments about the chef situation seriously. We're committed to ensuring our residents receive the best care and services. It's wonderful to know that our staff have been attentive to your mother's changing needs and that she is enjoying the activities and events. Thank you for your continued trust and support.


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Review from Michael A (Son of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at St Mary's Care Centre since September 2022, she has dementia, which is now progressing rapidly, but the care staff at St Mary's have been magnificent, they fully understand Mum's needs and requirements and are always friendly, courteous, and efficient, and they keep us fully
informed of Mum's situation. Mum loves her room, which is light and airy and has a lovely view over the gardens, and like the care staff, the cleaning staff work hard to ensure that not only the residents' rooms but the whole of St Mary's is kept in an immaculate condition. Meals at St Mary's are wholesome and nutritious and the Menu is changed on a regular basis. The activities staff work very hard to provide a varied programme of activities. I cannot thank the staff and management at St Mary's Care Centre highly enough, and would not hesitate to recommend St Mary's Care Centre to anyone looking for a residential care home.

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you so much for your wonderful feedback. We are delighted to hear that your Mum is receiving the care and attention she needs at St Mary's Care Centre. It's heartening to know that our staff's dedication and efforts are making a positive impact on her wellbeing and that you are satisfied with the services provided, from her room's comfort to the nutritious meals and engaging activities. Your kind words and recommendation mean a lot to us. Thank you for trusting us with your Mum's care.


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Review from G C (Mother of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son was unsure about staying at St Mary's but when he left he was looking forward to his next stay. He has enjoyed the company, good food, and having fun with the staff. As older carers, this is a real help to us knowing he is safe and well cared for. Thank you so much.

Reply from Jackie Brook, Customer Relationships at St Mary's Care Centre

Thank you for your wonderful review. We're delighted to hear that your son enjoyed his stay at St. Mary's and looks forward to his next visit. It's heartening to know he appreciated the company, good food, and fun with our staff. As caregivers, we understand how important it is to feel confident in your loved one's care. Your kind words reassure us that we are making a positive impact. Thank you again for your feedback.


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Review from Harold B (Respite Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects of care.

Reply from Jackie Brook, Customer Relationships at St Mary's Care Centre

Thank you so much for your kind words and positive review! We're thrilled to hear that you are very pleased with all aspects of care at St Mary's Care Centre in Hull. Our dedicated team strives to provide the highest level of care and support to our residents, and your feedback means the world to us. If there's anything more we can do to ensure your continued satisfaction, please don't hesitate to let us know. Thank you for being a part of our community!


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Review from Jeanette C (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was almost dead from neglect from his in-home caregivers. My sister-in-law flew from the U.S. to intervene (started giving him '40 sips'). Thank goodness we were able to get a room for him with you. It's a miracle! He's eating all his food. He is recovering quickly and noticeably! We know
he is now safe (he does too). In my entire life, I have never seen him so content. I know now that if we can't be with him when his time comes he will not be alone. God bless everyone at St Mary's Care Centre!

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for sharing your heartfelt feedback about St Mary's Care Centre. It's truly uplifting to hear about your father's remarkable recovery and the peace of mind that our care has brought to your family. We're committed to providing a safe, nurturing environment for all our residents, and it's deeply gratifying to know that your father feels content and well-cared for with us. Your words are a testament to the dedication of our staff, and we're grateful for your recognition. May your father continue to thrive under our care.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for St Mary's Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for St Mary's Care Centre is calculated as follows: ( (314 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 363 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Care Centre is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Joy

Joy Puckering

Job Title: Registered Manager

Joined: 2022

Joy comes to St Mary's Care Centre with a long and impressive background in social care and nursing.


Joy has been a registered nurse since 1988 and a care home manager since 1992.


Frequently Asked Questions about St Mary's Care Centre

What types of Care is St Mary's Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Mary's Care Centre provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Mary's Care Centre have?

There are 60 Single Rooms.

What are the Facilities & Services at St Mary's Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mary's Care Centre to the centre of Hull?

3.7 mile(s) as the crow flies, distance by road may be significantly further.