St Mary's Care Centre

Beverley Road, Anlaby, Hull HU10 7BQ
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9.8 60 Reviews
  • St Mary's Care Centre, Hull
St. Mary's Care Centre is a purpose-built care home situated in a residential area in Anlaby, within Kingston upon Hull, in the East Riding of Yorkshire.

They strive to ensure that Residents rights to dignity and self-respect are upheld at all times and that the Home maintains quality as a principal pursuit.

The home supports people with long-term nursing care needs and can accommodate a maximum of 60 people. Accommodation is provided in spacious, en-suite rooms with four different room designs. People living in the home are provided with a wide variety of communal spaces including lounges, a cinema room, a hairdressing salon, a physiotherapy room, a library and music room.

Being involved in what is going on and taking part in fun activities is an essential part of life. St Mary's approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more.

Birthdays of residents are always celebrated and residents are encouraged to take part in the many activities available locally.

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Care Provided by St Mary's Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joy Puckering (Manager)
  • Admission Criteria
    • NHS, Local Authority, Private.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for St Mary's Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Nursing Care from £1,574
    • RESPITE Self-Funded Residential Care from £1,320
    • RESPITE Self-Funded Nursing Care from £1,574

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact St Mary's Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors Welcome


  • Parking

  • Large Free Car park on site.


St Mary's Care Centre Reviews (60)

Total of 60, showing 21-40
9.8

St Mary's Care Centre has a Review Score of 9.8 (9.843) out of 10, based on 31 reviews in the last 2 years. Over all time St Mary's Care Centre has 60 reviews.

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Review from Betty E (Friend of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We brought a bedridden, dying 94-year-old in and ten days later, the transformation was amazing. He had been taken out in a wheelchair and also was eating in the dining room and interacting with other residents. The staff are brilliant with him and he told me he loves it. Looking forward to chair exercises
and a visiting singer. Nothing short of a miracle!

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

Thank you for sharing your positive experience with St Mary's Care Centre. It's heartening to hear about the significant improvement in your loved one's condition and their enjoyment of the community and activities. Your kind words about our staff are greatly appreciated. We're delighted to be a part of this miraculous journey and look forward to continuing to provide excellent care and enriching experiences.


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Review from A C (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been to St Mary's twice for respite care and it's always been a relief to know he will be well cared for. The staff are all friendly and professional, always encouraging him to get involved. He complains about the food and the bedrooms could do with an update (shelves/better storage and decor).

Reply from Jackie Brook, Care Relationships at St Mary's Care Centre

We greatly appreciate your feedback and are pleased to hear that your dad has found comfort and care during his stays at St Mary's. Our team strives to provide a warm and welcoming environment and it's wonderful to know that you've found our staff to be friendly and professional. We also appreciate your feedback regarding the food and room conditions. Your input helps us improve. We'll address these concerns promptly. If you have further suggestions, please let us know. Thanks again for sharing your thoughts.


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Review from D B (Friend of Resident) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at this home often, and it’s a really nice home. All the staff are absolutely lovely. They really look after my friend and me, always offering cups of tea and snacks. The lady in charge is really lovely and always smiling and welcoming.

Reply from Jackie Brook, Customer Relationships at St Mary's Care Centre

Thank you for your kind words. We're delighted to hear that you enjoy visiting your friend's home. Our dedicated staff takes pride in creating a warm and welcoming environment. We appreciate your positive feedback and look forward to continuing to provide a pleasant experience for both you and your friend.


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Review from R C (Granddaughter of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother lives here and everything about this place is exactly what my family had hoped for, the building is always clean, the staff are friendly and the care received by my grandmother is amazing. Since arriving she has gone from strength to strength. The home manager is also very understanding
and always has time to listen and help us in any way we need. Overall I would never put any of my family in any other facility.

Reply from Jackie Brook, Customer Relationships at St Mary's Care Centre

Thank you so much for your review! We are thrilled to hear that St Mary's Care Centre has met and exceeded your family's expectations. It is wonderful to know that your grandmother is thriving and receiving amazing care from our dedicated staff. We appreciate your kind words about our clean environment and the friendliness of our team.
Our Home Manager is committed to ensuring a supportive and understanding environment, and we're delighted that you've experienced this firsthand. Your trust in us means the world, and we're honoured to be the chosen care facility for your family. If you ever need anything, please don't hesitate to reach out.


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Review from Debbie D (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has resided in St Marys for 3 months now, after being admitted from hospital for nursing care. Her care has been first class, not only from the nursing staff but from each and every carer, who is not only kind and compassionate but jolly and fun at the same time. There are always smiles and laughter
in St Marys, which is a medicine in itself. Mum is always treated with dignity and kindness and as an individual. Family and friends are always welcomed and kept well informed. Well done to all the staff at St Marys, you should all be very proud of the “home” you’ve created for all of your Residents.

Reply from Joy Puckering, Home Manager at St Mary's Care Centre

Thank you for taking the time to complete a review. That's wonderful to hear! It's truly heartening to know that your mum is receiving exceptional care at St Mary's. The acknowledgement of the compassionate nature of our staff, along with the emphasis on individualised and person-centred care and the warm, welcoming environment, speaks volumes about the outstanding commitment and dedication of everyone at St Mary's Care Centre. Your positive feedback is a testament to their hard work and dedication. It's great to know you feel your mum is in such caring hands. I will pass this on to our staff.


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Review from S O (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received in St Marys is second to none. Professional and caring staff, they have kept me informed at all times of what has been happening with Dad. The manager has been there for me at the most difficult time and done everything to help me, which I really appreciate. Many thanks
to a fantastic team.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Many thanks for taking the time to review our home. It is a privilege to care for your dad. Your kind words are greatly appreciated and I will of course pass them on to the St Marys Care Centre family.


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Review from Louise M (Granddaughter of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma was in this home initially for respite and then became a resident. All staff played a vital role in her care and it was exceptional. Nothing was ever too much trouble. The relationship they had was amazing with Grandma, which gave me peace of mind that she was in good hands. The accommodation
is superb, entertainment programmes great, with lots of effort put into them. As a family member, you can also take part and are included. The communication and attention to detail, faultless. Would not hesitate to recommend.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Many thanks for taking the time to review our home. It is our pleasure to be able to care for your grandma. Your kind words are greatly appreciated and I will, of course, pass them on to the St Marys Care Centre family.


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Review from L C (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit to view St Marys Care Centre to when we took Mum home (one month), we could not have wished for more. All the staff are extremely helpful, happy and approachable. Nothing was a problem. When we left after a visit, which was every day, it was comforting to know that Mum was in a
safe and friendly environment. If we need to use a care home again, St Marys would be the first place we would contact.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Many thanks for taking the time to review our home. It was a privilege to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the St Marys Care Centre family.


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Review from A B (Husband of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After 18 months as a resident, I think my wife continues to receive excellent care and support. The care home has excellent staff who demonstrates compassion, emotional intelligence and a splendid sense of humour!

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Many thanks for taking the time to review our home. It is our pleasure to care for your wife. Your kind words are greatly appreciated, and I will, of course, pass them on to the St Mary's Lodge team.


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Review from Carol M (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my sister and I attending to look at rooms available and explaining our situation, we were greeted by lovely, accommodating staff. Nothing was too much trouble. We were shown around, and a garden room was reserved for Mum. Mum was fast-tracked to St Marys on the 17th of April from the infirmary.
From arriving at St Marys, Mum was greeted with kindness and dignity and made as comfortable as she could be. Staff came in and introduced themselves, even the cleaning staff. Everyone was lovely, we were also able to take the dog in for Mum to see him, and Mum could have anything she wanted. We hadn't realised how ill Mum was and how much pain she was in. The staff were amazing, especially the nurse that supported ourselves and did everything for Mum at the end. We only wish Mum has been well enough to have appreciated how lovely the place and people were. We can't thank them enough.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Carol, many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law, and we are delighted she enjoyed the soup! Your kind words are greatly appreciated, and I will, of course, pass them on to the St Marys Care Centre Family.


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Review from Allan T (Son of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent six weeks at St Mary's Care Centre; it was a fantastic experience for her. She needed respite for a fall and consequent broken hip. The staff treated her as though she was a relative, they loved her, and she loved them. Nothing was too much trouble, and their care was second to none.
She looked forward to meal times, the great variety and the social setting. It was rather like a day out every day with friends at a restaurant. There was a vast array of activities every morning and afternoon, from chair exercise classes, bowls and skittles to film and group reading. A big thank you to the whole team for all their efforts.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Allan, many thanks for taking the time to review our home. It is our pleasure to care for your mother, and we are delighted that your experience has been such a positive one. Your kind words are greatly appreciated, and I will, of course, pass them on to the St Marys Care Centre family.


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Review from Gill D (Friend of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine was admitted here recently after suffering a tragic and life-changing accident. I looked at several homes but was particularly impressed by the number of trained staff on the nursing side of the home.
Every member of staff has been kind and very approachable, and the home is kind and
caring.
My friend has settled well.
The food and facilities are good, and it s a huge relief to have found somewhere where I believe she's being treated with the utmost respect.
Thank you to the whole team.

Reply from Shellene Armstrong, Business Support Manager at St Mary's Care Centre

Many thanks for your kind review of St Marys Care Centre.


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Review from Sandra K (Friend of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend had to be moved into a nursing home, and I couldn't have found a nicer place for her. She has settled in well after not wanting to go into a home. The staff are brilliant, kind and thoughtful, making my job a lot easier to do after looking after her for over 30 years plus.
Thank you to everyone
- a difficult job well done by all.

Reply from Shellene Armstrong, Business Support Manager at St Mary's Care Centre

Many thanks for your kind review of St Marys Care Centre.


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Review from Darren A (Son of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum (87) has been a resident at St Marys Care Centre, Anlaby her care from the carers and management team has been exemplary. From the very first day of Mum's arrival and the start of a new chapter, as a family, we knew that Mum would be in the best of care and 24-hour support and this has
been proven. Every member of the nursing staff is absolutely brilliant in their approach to Mum's needs. She, as we have, now has an extended family, knowing that Mum is in the best of care for her medical and emotional needs. Every time my family visit Mum the care home is immaculate and clean but still has a warm homely feeling. Mum's room, which faces onto the internal garden, is beautiful and with wildlife which gives Mum stimulation throughout the day. The three meals a day Mum takes are of a very high standard whilst nutritious and having taken lunch with Mum I can vouch for this. Finally, the activities are varied and fun. As a family, we are very happy with Mum's care. Thank you St Marys.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Darren, many thanks for taking the time to review our home. It is our pleasure to care for your mum. We are very proud of the team at St Marys Care Centre and the service they provide and I will of course pass on your kind words to all at the home.


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Review from S A (Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only express my personal feelings which are, I am living in a lovely environment, which I really enjoy because the staff are so kind and friendly, and the "home" is a pleasure to live in. Nothing is too much trouble for them to make it "like home".

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

What a lovely review. It is our pleasure to care for you. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.


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Review from Camilla P (Niece of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and hard-working group of carers and nurses. My auntie is very happy with the care provided. Thank you for everything you do for her and for taking such good care of her; it is very much appreciated.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Camilla, many thanks for taking the time to review our home. It is our pleasure and privilege to care for your aunt. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Mary's Care Centre family.


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Review from Wendy S (Daughter of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since May 2022; this was after a hospital stay. Initially, Mum stayed for respite and then decided it was best for her health and general wellness that this became a permanent placement. Mum has been well looked after and has settled well; she has an array of social activities,
and the staff have been very welcoming and supportive of Mum's care needs.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Wendy,
Many thanks for taking the time to review our home. We are delighted at how she has settled in and is enjoying life with us. Your kind words are greatly appreciated and I will of course pass them on to the manager and the St Marys Care Centre Family.


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Review from Jane T (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our mother in your care home and were very pleased with the care our mother received. The facilities and rooms are excellent, and we found the staff very responsive to our requests, and should she need future care, we would be very happy for her to be there. Many thanks.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Jane, Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and are delighted that she settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.


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Review from Patricia H (Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have resided at the St Marys Care Centre for the past four and a half months after a number of falls at my bungalow followed by spells in hospital.
I have made friends here, and the staff are kind and helpful.
There is something for everyone, and activities include chair exercises, quizzes and
boccia, plus a well-stocked library where one can read the daily papers. There are also two lounges where you can meet friends or relates for a cuppa and chat. Lovely trees and a garden with seats. Of course, it's not like your own home, but I can recommend it as the next best place.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Patricia, many thanks for taking the time to review our home. It is our pleasure to care for you, and are delighted that you settled in so well.
Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Care Centre family.


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Review from Vic G (Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous. Nowhere comes close.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Dear Vic, many thanks for taking the time to review our home. It is our pleasure to care for you. Your kind words are greatly appreciated, and I will, of course, pass them on to the colleagues at St Mary's Care Centre.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for St Mary's Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for St Mary's Care Centre is calculated as follows: ( (314 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 363 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Care Centre is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Joy

Joy Puckering

Job Title: Registered Manager

Joined: 2022

Joy comes to St Mary's Care Centre with a long and impressive background in social care and nursing.


Joy has been a registered nurse since 1988 and a care home manager since 1992.