St Marys Chanterlands Care Home

340 Chanterlands Avenue, Hull HU5 4DT
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9.6 47 Reviews
  • St Marys Chanterlands Care Home, Hull
St Mary's Chanterlands, offers a modern, purpose-built environment designed to provide outstanding residential care. The three-storey home, set in extensive grounds, can accommodate up to 86 residents, each with their own beautifully designed ensuite bedroom. This newly opened facility offers a range of services to support various physical health needs, ensuring a comfortable, dignified lifestyle for every resident.

The home features spacious communal areas tailored to different activities: enjoy dining in a stylish setting, relaxing while watching television, or chatting with friends and family in cosy corners. The large, secure garden and patio offer a peaceful outdoor space where residents can enjoy fresh air and sunshine in a safe, enclosed environment.

The dedicated care team is committed to providing compassionate care. They embody values such as happiness, empathy, approachability, respect, and teamwork, creating a nurturing and supportive atmosphere where every resident feels valued. The team develops personalised care plans and activities tailored to individual interests, helping residents maintain their independence and enjoy a fulfilling lifestyle.

At St Mary's Chanterlands, they understand that choosing a care home is a significant decision. St Mary’s Chanterlands Care Home offers more than just a place to live; it provides a vibrant community where new friendships flourish and every day is a celebration of life. From engaging in meaningful activities to enjoying the privacy of personalised rooms, residents are supported in every aspect of their lives.

The team invite you to explore St Mary’s Chanterlands Care Home and experience the exceptional care for yourself. Contact them today to schedule a visit, meet the team, and discover how they can make a positive difference in your loved one’s life. Join the community and start a new chapter of comfort and care at St Mary’s Chanterlands.

Care Provided by St Marys Chanterlands Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jayne Boothby (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024

Funding & Fees Guide for St Marys Chanterlands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact St Marys Chanterlands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On site car parking


St Marys Chanterlands Care Home Reviews (47)

Total of 47, showing 1-20
9.6

St Marys Chanterlands Care Home has a Review Score of 9.6 (9.625) out of 10, based on 29 reviews in the last 2 years. Over all time St Marys Chanterlands Care Home has 47 reviews.

Overall Experience

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47
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Overall Experience  Overall Experience 5.0 out of 5

From seeing the home online to my Sister moving in was so easy. The friendly admin gave a wonderful tour and gave all the information we needed. The manager came and introduced herself and was warm and kind. All the staff are brilliant with my sister and it's the happiest I have seen her. All staff
plays an important role and we can not thank them enough.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your kind words! We're thrilled to hear that your experience, from the first visit to your sister settling in, has been so positive. It's wonderful to know that our team has made her feel happy and supported, and we're so glad that you feel well-informed and welcomed. We truly appreciate your trust in us, and we're proud to have such a dedicated team that plays an important role in the care of all our residents. Thank you again for your lovely feedback!


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Overall Experience  Overall Experience 5.0 out of 5

One word - Outstanding from the first initial visit you could truly see how exceptional the services and staff were at looking after the residents. They truly thought of everything. My mother was and is very happy and enjoyed the daily different activities provided by the amazing activities coordinators.
The facilities in the new home were that of a 5-star hotel! Thank you all at St Marys for everything you continue to do.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your wonderful 5-star review. We're absolutely delighted to hear that your mother is happy and enjoying the activities at St Mary's. It's fantastic to know that our staff and services have made such a positive impact, and that you found our facilities to be of a high standard. Your kind words about the care we provide mean the world to us, and we will continue striving to offer a 5-star experience for all our residents. Thank you again for your support!


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Overall Experience  Overall Experience 5.0 out of 5

It feels like home.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your incredible 5-star review! We are thrilled to hear that St Mary's Chanterlands feels like home for you and that every aspect of your experience, from cleanliness and safety to the care and support provided, has been exceptional. It's wonderful to know that our team is making a positive impact, and your kind words truly motivate us to continue delivering the best care possible. We're grateful for your support and recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Highly recommend.
New building is amazing, and all the staff are wonderful and caring.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your kind words and recommendation! We're thrilled to hear that you love our new building and that our caring team made a positive impression on you. At St Mary's Chanterlands, we're committed to providing a comfortable and welcoming environment for all, and it's great to know our efforts are appreciated. We look forward to continuing to offer the best care and support. If there's anything we can do for you in the future, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

St Marys has helped my dad so much since he became a resident in March 2024. It's the happiest we've seen him in many years and that's all down to the amazing staff.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your heartfelt review! We're thrilled to hear that your dad is happier than ever, and it's wonderful to know our care team at St Mary's Chanterlands has made such a positive difference in his life. We'll continue to do everything we can to ensure he feels supported and cared for.


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Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing. They are kind, caring and helpful to residents and families alike. The new home 'the big house' is beautiful. The food is amazing with plenty of variety to choose from. The activity staff are always doing things with and for the residents. Thank you everyone.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you for your wonderful feedback! We're so pleased to hear that you're happy with the care at St. Mary's Chanterlands, and it's great to know the new home, the food, and the activities have made such a positive impact. Our team takes pride in providing a warm and supportive environment for both residents and families. We'll make sure to pass along your kind words to everyone!


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Overall Experience  Overall Experience 5.0 out of 5

1st class staff really look after my brother exceptionally well. With special thanks to the senior care assistant and the entertainment staff who try to keep his mind occupied.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you so much for your glowing review! We're thrilled to hear that our staff are providing first-class care for your brother and that he is enjoying the activities we offer. Your kind mention of our senior care assistant and entertainment staff is greatly appreciated, and we're glad they've been able to keep him engaged and comfortable. It's wonderful to know that our efforts are making a difference, and we're truly grateful for your support!


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Overall Experience  Overall Experience 5.0 out of 5

The new St Marys home is fantastic. Everything you could possibly want. Better than a five-star hotel.

Reply from Jayne Boothby, Manager at St Marys Chanterlands Care Home

Thank you for your review. The new home is truly a magnificent place for residents to call their own. We welcome family and friends to visit whenever they choose to enjoy the facilities along with their loved ones.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place and staff, would recommend to anyone.

Reply from Anita Lovelock, Manager at St Marys Chanterlands Care Home

Thank you for your kind review. Here at St Marys Chants my staff strive to give the best care possible to each and everyone of our residents. I will pass your comments to my staff.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came into St Mary's needing care and support, and the staff have given Mum friendship and kindness! All the staff from the cleaners to the nurses are amazing!
Me and my brother can spend time with our families knowing Mum is well looked after by all the staff. Mum has only been at St Mary's two
weeks and we've noticed such a difference physically and she's becoming 'my happy mum' again after the loss of Dad.

Reply from Jayne Boothby, Manager at St Marys Chanterlands Care Home

Thank you for your kind words. St Marys staff strive to provide the best care for our residents, having positive feedback I can share with my team will be a good morale boost for them. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My grandad was brought in as an emergency from another home. He was only with the home for 5 days as he was end of life and the care he received was outstanding. The staff couldn’t do enough for him and us as a family. We are so grateful for the care he received.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you for sharing your experience. We're deeply touched to hear that your grandad received outstanding care during his time with us. Our team strives to provide compassionate support not only for our residents but also for their families. We are grateful for the opportunity to have been part of your grandad's journey. Our condolences at this very sad time.


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Overall Experience  Overall Experience 5.0 out of 5

My grandad came for emergency respite.
Manager and all staff were amazing. He was well looked after, and nothing was too much trouble.
100% will recommend this home.
End-of-life care was fantastic.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

We are deeply touched by your kind words and appreciate you taking the time to share your experience. Providing compassionate care, especially during challenging times, is at the heart of what we do. We're honoured to have been able to support your grandad during his stay, and we're grateful for your recommendation.
Our entire team is dedicated to ensuring residents and their families feel cared for and valued. If there's anything more we can do for you or your family, please don't hesitate to reach out.
Thank you once again for entrusting us with your grandad's care.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was brought into the home for respite but ended up end-of-life.
The care and support is 100%. Could not wish for a better place for my dad's last days.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

We are deeply moved by your kind words and appreciate you taking the time to share your experience. Providing compassionate care during challenging times is at the heart of what we do, and we are honoured to be part of your dad's journey and are here for you.


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Overall Experience  Overall Experience 5.0 out of 5

Polite, professional and friendly staff.
Good facilities.
Excellent care.

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you for the excellent review! We're delighted to hear that you found our staff polite, professional and friendly and that you enjoyed our facilities. Your positive feedback is truly appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

My little mum has been a resident at St Mary's for four years, and in those four years, she has been shown nothing but kindness. Towards the end, the dementia often made our little mum challenging. The staff all loved Mum, and she was treated like family, like their granny.
If she ever fell over,
they took good care of her and rang us immediately. We cannot thank them enough. Our mum's face lit up when the staff came to chat with her. When Mum passed away recently, they were there for her, myself and my sisters. Fantastic staff!

Reply from Jackie Brook, Care Relationships at St Marys Chanterlands Care Home

Thank you for sharing your touching experience with St Mary's Nursing Home. It has been our honour to care for your mum over the past four years, and we appreciate your heartfelt words.
It warms our hearts to know that your mum felt nothing but kindness during her time with us. Dealing with the challenges of dementia can be tough, but our dedicated staff made sure she felt like family, treating her with the love and respect she deserved. We're touched to hear that even in her final moments, our staff provided comfort and support to both your mum and your family.
Your kind words about our fantastic team mean a lot to us. We're here for you and your family during this difficult time, and please know that our thoughts are with you. If there's anything we can do to offer additional support or if you'd like to share more about your mum's wonderful journey with us, we're here to listen.


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Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother has just passed away in St Mary’s. All I can say is that we, as a family, wouldn’t have wanted her to be anywhere else. She has been well looked after, and the staff have been amazing throughout her four years there. They went above and beyond and really looked after us too, in
the final days of Mother's life. There are some very special people in there. I would recommend the home to anyone who is considering a loved one staying there! It’s a challenging job, and I have nothing but praise for the whole team - thank you all.

Reply from Jayne Boothby, Manager at St Marys Chanterlands Care Home

Thank you very much for your kind words; my staff will appreciate this recognition. It is never easy losing a loved one; this is why we will strive to give the best care possible.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has the absolute best care we could have hoped for. She stated, "I couldn't have had better service if I was in a top London hotel".
All the staff are very professional and love their jobs.

Reply from Paul Millar, Marketing Manager at St Marys Chanterlands Care Home

Dear Steven, many thanks for taking the time to review our home. It is a pleasure and a privilege to be able to care for your mum. Your kind words are greatly appreciated, and I will, of course, pass them on to the St Mary's Nursing Home team.


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Overall Experience  Overall Experience 4.0 out of 5

My relative has been at St Mary's for about six weeks. Initially, she came for respite but has stayed on as this is the best care option for her. She says she is being very well looked after. She can be stubborn about leaving her room but then realises it's the best thing for her to get out of bed,
so thank you for getting her confidence back.

Reply from Paul Millar, Marketing Manager at St Marys Chanterlands Care Home

Dear Zoe, many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the St Mary's Nursing Home family.


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Overall Experience  Overall Experience 5.0 out of 5

I was very involved in the admission of my friend for a short stay to enable her daughter to go on a break. I was and still am most impressed with the staff and management and the way they enabled and reassured my friend in a very difficult situation. I have visited regularly and found my friend settled
and happy with other residents, chatty and laughing. The food looks lovely and is always served on lovely, clean tablecloths. Nothing too much trouble for anyone. So pleased that, although the home was getting ready for refurbishment, it has not affected good care.

Reply from Paul Millar, Marketing Manager at St Marys Chanterlands Care Home

Many thanks for taking the time to review our home. It has been our pleasure to care for your friend and are delighted that they settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the St Mary's family.


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Overall Experience  Overall Experience 5.0 out of 5

My experience I've found is excellent in all the personnel and management, excellent, and the staff are caring.

Reply from Paul Millar, Marketing Manager at St Marys Chanterlands Care Home

Many thanks for taking the time to review our home. It is our privilege to care for you. Your kind words are greatly appreciated and I will, of course, pass them on to the St Mary's family.


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Current Review Score: 9.6 (9.625)

Overview of Review Score

The Review Score of 9.6 (9.625) out of 10 for St Marys Chanterlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for St Marys Chanterlands Care Home is calculated as follows: ( (250 Excellents x 5) + (63 Goods x 4) + (27 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 344 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Marys Chanterlands Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Jayne

Jayne Boothby

Job Title: Home Manager

Joined: 2022

Jayne Boothby is the proud Home Manager of St Mary’s Nursing Home.


After Caring for her Grandfather Jayne decided that this was the career for her and has stayed for over 30yrs.


Starting her career in nursing, Jayne was later been Clinical Nurse Manager at a Hull Nursing Home and is vastly experienced in operating homes similar to St Mary’s.


This experience enables Jayne to have good working relationships with healthcare professionals in the area. An important fact when dealing with new residents is that these relationships ensure a frictionless move from home or hospital into St Mary’s Nursing Home.


Jayne is a natural caregiver, this is apparent when you first walk into St Mary’s Nursing Home. This friendliness is reflected in the care team, all of whom are warm and helpful, easing the transition into a care setting for all new residents.


Outside of work Jayne is a keen Angler and supports the “Hull Fishing Heritage Centre “of which husband Jerry is chairman.


The Centre provides people with information, artefacts, and resources to help them understand the role of fishing in Hull’s heritage and identity.


Frequently Asked Questions about St Marys Chanterlands Care Home

What types of Care is St Marys Chanterlands Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Marys Chanterlands Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does St Marys Chanterlands Care Home have?

There are 86 Single Rooms.

What are the Facilities & Services at St Marys Chanterlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Marys Chanterlands Care Home to the centre of Hull?

1.3 mile(s) as the crow flies, distance by road may be significantly further.