St Marys Chanterlands Care Home

340 Chanterlands Avenue, Hull HU5 4DT
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9.6 47 Reviews
  • St Marys Chanterlands Care Home, Hull
St Mary's Chanterlands, offers a modern, purpose-built environment designed to provide outstanding residential care. The three-storey home, set in extensive grounds, can accommodate up to 86 residents, each with their own beautifully designed ensuite bedroom. This newly opened facility offers a range of services to support various physical health needs, ensuring a comfortable, dignified lifestyle for every resident.

The home features spacious communal areas tailored to different activities: enjoy dining in a stylish setting, relaxing while watching television, or chatting with friends and family in cosy corners. The large, secure garden and patio offer a peaceful outdoor space where residents can enjoy fresh air and sunshine in a safe, enclosed environment.

The dedicated care team is committed to providing compassionate care. They embody values such as happiness, empathy, approachability, respect, and teamwork, creating a nurturing and supportive atmosphere where every resident feels valued. The team develops personalised care plans and activities tailored to individual interests, helping residents maintain their independence and enjoy a fulfilling lifestyle.

At St Mary's Chanterlands, they understand that choosing a care home is a significant decision. St Mary’s Chanterlands Care Home offers more than just a place to live; it provides a vibrant community where new friendships flourish and every day is a celebration of life. From engaging in meaningful activities to enjoying the privacy of personalised rooms, residents are supported in every aspect of their lives.

The team invite you to explore St Mary’s Chanterlands Care Home and experience the exceptional care for yourself. Contact them today to schedule a visit, meet the team, and discover how they can make a positive difference in your loved one’s life. Join the community and start a new chapter of comfort and care at St Mary’s Chanterlands.

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Care Provided by St Marys Chanterlands Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jayne Boothby (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024

Funding & Fees Guide for St Marys Chanterlands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact St Marys Chanterlands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site car parking


St Marys Chanterlands Care Home Reviews (47)

Total of 47, showing 41-47
9.6

St Marys Chanterlands Care Home has a Review Score of 9.6 (9.625) out of 10, based on 29 reviews in the last 2 years. Over all time St Marys Chanterlands Care Home has 47 reviews.

Overall Experience

  • 36
  • 8
  • 2
  • 0
  • 1

Date Published

47
3
9
29
18

Review from J W (Daughter of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing at St Mary's for just over 1 year and we as a family have always been extremely happy with her care. Most importantly mum is very happy living there.
During the pandemic lockdown, it was fully explained to us regarding how to contact mum and we never had a problem face-timing
or ringing for an update. The staff are amazing.

Reply from Katie Daysley, Manager at St Marys Chanterlands Care Home

Many thanks for your feedback, especially in these difficult times it is wonderful to know that we have been able to continue to offer the high standard of care to our residents that we always aim to provide.


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Review from Brenda S (Wife of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the senior staff very helpful and the rest of the staff very happy with the residents and jovial with my husband. They all seem caring and show no sign of the difficult job they do.

Reply from Katie Daysley, Manager at St Marys Chanterlands Care Home

Many thanks for your feedback. We pride ourselves on always treating our residents with dignity and respect and delivering an exceptional standard of care. Thank you.


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Review from J H (Daughter of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been receiving care in St Mary's Nursing Home for three years. I've not once had to complain, other than a few issues with misplaced clothing/laundry. Always clean and well kept, all staff are respectful and supportive. Good communication skills throughout. Always positive feedback throughout
the Covid-19 pandemic. A lovely place to call home.

Reply from Katie Daysley, Manager at St Marys Chanterlands Care Home

Many thanks for your feedback and thank you for a lovely review. As always we aim to provide a high standard of care and support to all of our residents.


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Review from Sarita R (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

100% happy. Excellent, caring staff who I am absolutely confident in. Mum is well cared for and very happy. I have never had any concerns, only positive feedback. I would absolutely recommend this home and am so happy to have found it.

Reply from Katie Daysley, Manager at St Marys Chanterlands Care Home

Many thanks for your feedback, I'm glad we met your expectations as we pride ourselves on providing the best care and support to our residents.


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Review from Tracey W (Daughter of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad unfortunately needed to be admitted into a care home last year and after looking around St Mary’s Nursing Home we didn’t want to see anymore. Not only did it look lovely and homely but the staff were amazing. The staff don’t seem to look at it as a job, they actually care about the residents.
Residents pets can go in anytime to see them which is very reassuring for my dad. My dad settled in within days and has just got better as time has gone on. During this Coronavirus outbreak and the heart wrenching but understandable decision the government has made to stop relatives seeing their loved ones, St Mary’s Nursing Home has gone out of their way to make sure their residents can go online to see their families as often as wanted. The love and care the carers and nurses show and give is out of this world. I just want to say thank you to the Manager at St Mary’s Nursing Home and would recommend to everyone I know.

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Review from Lynn B (Daughter of Resident) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved here 6 months ago from a residential home. We weren’t sure in the beginning we had done the right thing but because he needed Nursing Care there was very little choice and am glad to say we definitely did the right thing. There are plenty of activities, outings and entertainment. Sadly,
recently, a number of brilliant nursing staff have left for whatever reason hopefully will get back to full quota soon. Otherwise can't fault the home. Manager is very approachable and any problems seem to be dealt with immediately.

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Review from Mrs G (Daughter of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dignity and compassion during the last stages of her terminal illness was second to none.


Staff were caring and considerate towards all the family.


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Current Review Score: 9.6 (9.625)

Overview of Review Score

The Review Score of 9.6 (9.625) out of 10 for St Marys Chanterlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for St Marys Chanterlands Care Home is calculated as follows: ( (250 Excellents x 5) + (63 Goods x 4) + (27 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 344 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Marys Chanterlands Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Jayne

Jayne Boothby

Job Title: Home Manager

Joined: 2022

Jayne Boothby is the proud Home Manager of St Mary’s Nursing Home.


After Caring for her Grandfather Jayne decided that this was the career for her and has stayed for over 30yrs.


Starting her career in nursing, Jayne was later been Clinical Nurse Manager at a Hull Nursing Home and is vastly experienced in operating homes similar to St Mary’s.


This experience enables Jayne to have good working relationships with healthcare professionals in the area. An important fact when dealing with new residents is that these relationships ensure a frictionless move from home or hospital into St Mary’s Nursing Home.


Jayne is a natural caregiver, this is apparent when you first walk into St Mary’s Nursing Home. This friendliness is reflected in the care team, all of whom are warm and helpful, easing the transition into a care setting for all new residents.


Outside of work Jayne is a keen Angler and supports the “Hull Fishing Heritage Centre “of which husband Jerry is chairman.


The Centre provides people with information, artefacts, and resources to help them understand the role of fishing in Hull’s heritage and identity.