Ashlea Court

Church Lane, Waltham, Grimsby DN37 0ES
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9.5 49 Reviews
  • Ashlea Court, Grimsby
Ashlea Court is situated on Church Lane in the heart of Waltham Village, All Saints Church situated just down the lane provides residents with a monthly religious service within the home along with communion, if residents wish to partake.

There are well established links with the community and many events are held at the home that local people get involved with. The range of activities available includes quiz nights, pamper sessions, gardening, baking, aerobic exercise, trips to the pub, walks around the village, card games, dominoes and many more.

Residents are encouraged to be as independent and active as they are able to be and to retain interests and hobbies. Ashlea Court is open to suggestions about new activities and actively encourages everyone to come forward with any suggestions or ways in which the service can be improved, during regular committee meetings.

The home has its own minibus, which is used to take residents on outings, the favourites being Cleethorpes for an ice-cream or fish and chips on the sea front or to the local garden centre for a coffee and a chat.

Ashlea Court has 43 rooms spread over two floors. Garden rooms are situated on the ground floor in an extended part of the building. They are very spacious and have a good size en-suite as well as their own patio area.

Standard rooms on the ground and first floor have an en-suite and some of these rooms have an enhanced view on to Waltham allotments and surrounding areas.

On the first floor there are three recently refurbished suites which comprise of a sitting room, bedroom, small kitchenette and en-suite.

The hairdresser visits weekly on a Friday and the chiropodist visits regularly to keep on top of residents' footcare.

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Care Provided by Ashlea Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Colleen Collins (Home Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Ashlea Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,198 – £1,198
    • Self-Funded Residential Dementia Care £1,198 – £1,198
    • RESPITE Self-Funded Residential Care £1,198 – £1,198
    • RESPITE Self-Funded Residential Dementia Care £1,198 – £1,198

  • Standard rooms at Ashlea Court start at £1198, we have a range of rooms with different views and facilities. The rooms at the top end of our price range are newly refurbished suites that comprise of a sitting room, kitchenette, bedroom and en-suite.
    For those residents that are funded we do request a top up from family members, again this amount varies depending on room type. This can be discussed during show arounds, enabling you to make an informed decision.
  • (these prices are only a guideline, please contact Ashlea Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time however the home do have protected meal times between 12.30 pm- 1.30 pm and 4.30 pm-5.30 pm


  • Parking

  • Two car parks available right outside the building


Ashlea Court Reviews (49)

Total of 49, showing 41-49
9.5

Ashlea Court has a Review Score of 9.5 (9.513) out of 10, based on 13 reviews in the last 2 years. Over all time Ashlea Court has 49 reviews.

Overall Experience

  • 31
  • 16
  • 0
  • 2
  • 0

Date Published

49
4
9
13
36

Review from Jennifer A (Daughter of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional, they are kind, patient and very understanding of the needs of the residents. Ashlea Court is a happy home.

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Review from Susan V (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is currently in respite care for a week for the first time. We have been very pleased with the excellent care both physically and emotionally he has received. Staff are always open and welcoming to visiting family and the whole place has a homely and calm feeling. We hope to make this a regular
event and would not hesitate to recommend this home and its wonderful staff to others.

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Review from G H (Daughter of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are good and well trained. The food is good for the residents and there is a good atmosphere in the home. Friendly and welcoming staff. My mum has been at Ashlea Court for 7 1/2 years. She is quite frail and has dementia. I can ring or go to visit any time which is great. They really are
kind to my mum. However her hearing aid and teeth have been lost, but these things can be replaced. The priority is Mum's wellbeing and they do care about her. I can go to the manager, or senior carers, if I am worried about anything and they will try their best to put it right.

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Review from P H (Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean - good food. Caring staff.

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Review from P B (Daughter of Resident) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The warm and friendly atmosphere is noticed when walking in the door. The kindness and attention given to all residents by staff are very good. I would recommend with no hesitation.

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Review from H D (Daughter of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this service and care being provided for my 95-year-old father, and formerly my mother prior to her death in January 2016. The staff are very helpful and hardworking in all areas of the home. I am kept informed about all issues affecting my father's well-being and will continue
to use Ashlea Court for the wonderful service they provide.

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Review from Jonathan W (Brother of Resident) published on 5 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited this home recently and found the staff to be helpful and kind, there is a very homely atmosphere and my friend seems very content living there. I had the opportunity to sit outside within the courtyard which was a lovely environment to enjoy a chat and a cup of tea with my friend.

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Review from Colin C (Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I entered this home in February 2013 to await an operation for a new hip and hernia. There was 24hr nursing care then and I was well cared for. Eventually, new owners took over and the home became purely residential in 2016. Today it is more like a home environment. To this end, the owners and management
try to create this by res/family meetings and surgeries to deal with any concerns. Redecoration and refurbishment is taking place and the wishes of res and family consulted. It is surely imperative that senior carers should, amongst other things they do, make sure that things are seen to be done and not just accept ticked boxes. This home and others help prevent NHS beds being overloaded. However, there must be more transparency between Gov and councils on the question of who pays fees. Many care home residents, this one included, have to use their hard earned savings to subsidise others, very unrewarding.

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Review from D B (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the care of Ashlea Court since March 2015 and my father also was cared for there for 3 years previous and passed away in the home.
The family found the carers were excellent and very approachable.
The senior carers kept the family informed of any issues.
The staff from the top
right down to the laundry and kitchen staff were excellent.
The family recommend this home for its care and friendliness of all the staff.

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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Ashlea Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for Ashlea Court is calculated as follows: ( (93 Excellents x 5) + (45 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlea Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Colleen

Colleen Collins

Job Title: Home Manager

Joined: 2018

Colleen joined Ashlea court back in 2013 as a care assistant and has worked her way up to becoming the home manager in 2018, Colleen worked as a home manager up until 2023 when she decided to take some time away, however Colleen has such a passion for Ashlea court and the care sector took on the role as home manager again in 2024.


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Kyle

Job Title: Deputy Manager

Joined: 2023

Kyle joined the team at Ashlea Court in January 2023 as a care assistant, he soon took a promotion to senior care assistant in August 2023, he excelled in this post and when the position of deputy manager became available it was the next step in Kyle's career progression. He has been in post as deputy manager since March 2024 and is a great asset to the management team


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Samantha

Job Title: Home Administrator

Joined: 2024

Sam joined Ashlea court in 2024, Sam has come from a retail admin background, her most recent position being with a mobility company and having regular contact with venerable people supporting there care needs