Eaton Court Nursing Home

Eaton Court, Grimsby DN34 4UD
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9.7 65 Reviews
  • Eaton Court Nursing Home, Grimsby
Eaton Court Nursing Home provides residential, nursing, and short-term respite care from their warm and welcoming nursing home. Part of the award-winning Orchard Care Homes group, the Grimsby nursing home offers a contemporary and inviting environment, with 42 well-appointed bedrooms, spacious communal areas, and a beautifully maintained outdoor courtyard.

Rated Good by the CQC (March 2018), the dedicated team at Eaton Court provides exceptional care for your loved ones, and undergoes continuous training to ensure the latest practices and standards are followed. Their commitment and expertise enables them to provide exceptional nursing care and invaluable support to residents.

Care Provided by Eaton Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anne Ruttle (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Eaton Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,261
    • Self-Funded Nursing Care from £1,425
  • Some rooms have top-up due to additional facilities, these can be discussed at time of enquiry if these rooms are available at that time.


  • (these prices are only a guideline, please contact Eaton Court Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime.


  • Parking
  • Free on-site parking.


Eaton Court Nursing Home Reviews (65)

Total of 65, showing 1-20
9.7

Eaton Court Nursing Home has a Review Score of 9.7 (9.723) out of 10, based on 15 reviews in the last 2 years. Over all time Eaton Court Nursing Home has 65 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is happy here. If she is happy then so am I. Luckily also despite Alzheimer's, she is very compliant goes with the flow and enjoys activities with lovely staff. After being a full-time carer for her for 2 years before she came to you I was finding it very stressful, but now we are both happy and
appreciate all that is done for her.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for taking the time to review the home and giving the team such positive feedback, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, very friendly and helpful. Would highly recommend it. Medical care is always on hand. Very clean facilities.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your kindness and for letting us continue to support you to care for your mother


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Overall Experience  Overall Experience 5.0 out of 5

All the staff and carers are extremely helpful and friendly towards my sister, and she enjoys her stay.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for taking the time to review the Home. We are pleased that you are happy with the care we are providing.


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Overall Experience  Overall Experience 5.0 out of 5

Eaton Court is a lovely home with a family atmosphere.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review us and for letting us look after your lovely mother


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Overall Experience  Overall Experience 5.0 out of 5

So happy with my daughter's care and in herself she seems very relaxed and we can't thank all the staff enough.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words, we are all so pleased that she has settled into the Home so well


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Overall Experience  Overall Experience 5.0 out of 5

Great care home and staff. My grandad is happy here.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

I feel mum's room always looks unkept, with lots of discarded items around. Mum's personal belongings are often knocked over etc. Mum often hadn't been cleaned when we arrived at 11 am.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review us. Over the past 4 years of living with us, your Mum's condition has changed and we need more equipment to provide for her needs. We are aware that this equipment can make her room look cluttered and we will remind staff to try to prioritise her personal possessions over the equipment required. As always we are willing to discuss this with you when you next visit.


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Overall Experience  Overall Experience 4.0 out of 5

My friend is doing really well since being at Easton Court.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home. the Team work hard and we all appreciate your positive feedback


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been confined to a Careflex chair for eight years since suffering a stroke, despite being completely dependent she has never had any pressure care problems. I like how the staff include everyone in the activities despite their abilities. Eton Court is always clean and tidy and smells fresh.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is always treated with care and respect. The carers and nursing staff are so kind, lovely and friendly. It is a very nice nursing home, a home away from home. We enjoy visiting and feel as a family, that mum is very happy at Eaton Court. Thank you to everyone.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review the Home and for your kind words, you and your mum are part of the family here.


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Overall Experience  Overall Experience 5.0 out of 5

Always found the Nursing Home to be very welcoming and friendly. The home is very clean and tidy with dedicated staff and the building is always warm.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for taking the time to review our Home, we are so pleased that you are happy with the care we provide


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Overall Experience  Overall Experience 5.0 out of 5

My father lived for 4 years at Eaton Court before his recent death aged 93. My mother lived there for a shorter period before her death in 2020.
Throughout this time their care has always been excellent. The staff are very friendly and treat the residents more like family. Their job is not always
easy but usually tackled with a positive attitude and where appropriate a smile on their faces.
Thank you all for all your efforts.
My family are all convinced we made the right choice for Mam and Dad.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you for your review, it was a privilege to be entrusted with the care of our lovely mum and dad. They, and you, are family.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, extremely caring and generous with their time. We only wish we had placed my dad here sooner. The home is a hive of activity, with lots going on to enrich the residents. We can not thank the team at Eaton Court enough.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your review, the team at Eaton Court work so hard and it is lovely to know their efforts are appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Eaton Court are all friendly and courteous and go out of their way to meet Mum's needs.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your review, it is a privilege to be trusted with the care of your lovely mum.


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Overall Experience  Overall Experience 5.0 out of 5

I moved my friend, for whom I have power of attorney, from another residential home in Grimsby, which can be very traumatic for someone with dementia. That friend has been met with kindness, encouragement and is receiving excellent care, despite being very negative and at times very awkward. I am so
pleased with all aspects of the home. It is clean, bright and very welcoming. All the staff are hardworking, efficient and friendly and the food is very good. There is a lot on offer for residents who choose to participate. The manager is very approachable and the place runs like a well oiled machine. Organisation and communication are excellent. I have nothing but admiration for staff who work in the care sector, it is definitely a vocation! Well done Eaton Court!

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

Thank you so much for your positive words, the team at Eaton Court always give 100% and it is lovely to know we make a difference.


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Overall Experience  Overall Experience 5.0 out of 5

When you have to have a loved one needing 24-hour care it's hard because you feel you should be doing it. My mum needed this care. I am so pleased my mum went here. The care she received was better than excellent all the staff where so kind and caring I can not thank them enough. The home itself is
lovely, clean, no urine smell that you get in a lot of homes. All I can say is thank you from bottom of my heart for the care you gave my mum.

Reply from Anne Ruttle, Home Manager at Eaton Court Nursing Home

It is always a privilege when we are asked to look after loved ones at the end of their lives and it is always so reassuring for the team to know they got it right. Thank you for taking the time to write this and thank you for trusting us with your lovely Mum. Anne and the Team at Eaton Court


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Overall Experience  Overall Experience 5.0 out of 5

Our much-loved family member has been a resident at Eaton Court for only a relatively short time. She was previously undertaking specialist rehabilitation support at Goole Neurological Rehabilitation Unit.
Sadly despite the Rehabilitation Teams specialist care our loved one did not progress and as
a family, we were told it was time to identify residential/nursing care provision.
With excellent support from an adult social care agency, we began the heart-wrenching process to move our loved one closer home to all of us.
From the very first phone call of enquiry to Eaton Court, I felt listened to and reassured.
We met with the manager and she answered our questions with empathy and honesty.
We found the establishment bright and spacious with friendly staff.
Our loved one is now settled in and she has received excellent nursing care and continues to do so.
Staff are attentive and treat our loved one with dignity and respect.
Thank you all of you. We appreciate you all.
Stay safe.

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Overall Experience  Overall Experience 5.0 out of 5

The environment is lovely. Clean and lots of natural lighting. Nice communal areas and dining room. Staff are incredibly hardworking, kind and contribute to a positive atmosphere. The activity workers are creative, fun and inclusive. The managers are approachable, responsive and professional. I feel
all staff go out of their way to help residents and families and friends. The food is also absolutely delicious and nutritious. There is a real family atmosphere and relations get to know each other and support each other too. This home is a model for what a care home should be. My only negative is that I know care home staff are low paid but highly skilled and should receive a better salary than they do.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2019. She was made to feel special from the moment we stepped into the home. The home itself is so bright, plenty of natural light and all the rooms including common areas, are well decorated. Plenty of activities during the day by staff and all staff make an effort
to chat with the residents. Mum is really happy there, which means I and other family members feel confident she is getting the best care.

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Overall Experience  Overall Experience 5.0 out of 5

The care home has a friendly welcoming atmosphere. I regularly visit with my young children and everyone is lovely with them. We have got to know other residents and their families from sitting with each other in the communal area (before the lockdown). For my Grandad’s 90th birthday, the catering staff
made him a lovely cake.
Throughout the lockdown, the staff have been lovely helping me to speak to my grandad on the phone which I don’t usually do and I’ve even managed to see him on a video call which made both of our day.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Eaton Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Eaton Court Nursing Home is calculated as follows: ( (135 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 177 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eaton Court Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Anne

Anne Ruttle

Job Title: Home Manager

Joined: 2019

My name is Anne Ruttle and I am the Home Manager here at Eaton Court Care Home in Grimsby. I have been working in the care sector for over 35 years, starting my career as a Ward Assistant at the age of 16, I qualified as a Registered Nurse in 1988. I took up the position of Home Manager at this Orchard Care Home in April 2019.


Frequently Asked Questions about Eaton Court Nursing Home

What types of Care is Eaton Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eaton Court Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eaton Court Nursing Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Eaton Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eaton Court Nursing Home to the centre of Grimsby?

1.2 mile(s) as the crow flies, distance by road may be significantly further.