Some rooms have top-up due to additional facilities, these can be discussed at time of enquiry if these rooms are available at that time.
Visitors welcome anytime.
Free on-site parking.
Eaton Court Nursing Home has a Review Score of 9.7 (9.723) out of 10, based on 15 reviews in the last 2 years. Over all time Eaton Court Nursing Home has 65 reviews.
Review from D B (Daughter of Resident) published on 29 August 2017
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Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care received.
Kind regards, Home Manager.
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Review from K W (Son of Resident) published on 29 August 2017
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Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a review for Eaton Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel your mum’s needs are being met and that she enjoys spending time in the garden area.
Kind regards, Home Manager
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Review from Margaret G (Resident) assisted by family/friend published on 29 August 2017
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Review from Ann B (Wife of Resident) published on 22 August 2017
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Reply from Tracey Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to leave a positive review on Eaton Court, as a team we strive to provide the best care possible for our residents and I am pleased to hear that you feel your husband is getting the care he needs. I will certainly pass your comments onto the staff. At present time we are looking at improving our services such as activities to ensure the right stimulation meets individual needs and we are proud to deliver person centred care which promotes choice to each and every one of our residents to make their stay at Eaton Court Care Home a pleasurable stay.
Kind regards, Tracey Gibbett, Home Manager
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Review from Julie M (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card •
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Reply from Tracy Gibbett, Home Manager at Eaton Court Nursing Home
Many thanks for taking the time to write a positive review for Eaton Court, the staff really appreciate these comments and I will be sure to pass them on. I am pleased to read that your mum received excellent care as the team strive to provide this for every resident and we always try to provide a happy place for the residents and their relatives to be.
Tracy Gibbett, Home Manager.
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The Review Score of 9.7 (9.723) out of 10 for Eaton Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.723 for Eaton Court Nursing Home is calculated as follows: ( (135 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 177 Ratings = 4.723
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Eaton Court Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2018
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Job Title: Home Manager
Joined: 2019
My name is Anne Ruttle and I am the Home Manager here at Eaton Court Care Home in Grimsby. I have been working in the care sector for over 35 years, starting my career as a Ward Assistant at the age of 16, I qualified as a Registered Nurse in 1988. I took up the position of Home Manager at this Orchard Care Home in April 2019.