Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE
Submit a Review
9.7 100 Reviews
  • Brooklands Care Home, Grimsby
Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care and care for young people with physical disabilities, whether for long or short term care.

Brooklands Care Home is a warm, friendly home that prides itself on its excellent reputation for providing exceptional care and support to its residents, particularly for those needing end of life care.

The home is set over 2 floors and has some lovely areas for residents to socialise with family and friends. There is also a coffee shop, a hairdressing salon and treatment room and a lovely, sunny garden room overlooking the beautiful enclosed garden where residents also love to spend time.

The home also prides itself on providing fresh home cooked meals from the dedicated chefs and urges everyone to eat, celebrate and plan special occasions together in a homely setting.

Show Brooklands Care Home on the Map

Care Provided by Brooklands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sara Stringer (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Brooklands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £900

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Brooklands Care Home Reviews (100)

Total of 100, showing 21-40
9.7

Brooklands Care Home has a Review Score of 9.7 (9.716) out of 10, based on 15 reviews in the last 2 years. Over all time Brooklands Care Home has 100 reviews.

Overall Experience

  • 77
  • 22
  • 1
  • 0
  • 0

Date Published

100
5
11
15
85

Review from K B (Daughter of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always fab with mum. They are helpful and positive an excellent service and level of care. They take not of all her needs and nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D I (Granddaughter of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old nanna has come on leaps and bounds since coming to the care home in 2020. She converses more and seems very happy in this setting. The food looks amazing and smells amazing. The only bad point is that they don't dish up to visitors! One lady has been amazing in setting up initially facetime
over the portal and then visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L E (Daughter of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at this home in May 2020, so has been a resident for 14 months. Compared to when she was at home she seems to have improved greatly in conversation, sense of humour and concentration. She seems to be extremely happy with her place and is clean and well cared for. Personally, I am extremely
happy with her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a patient at Brooklands for respite care for 7 days in June 2021. The care, dignity and respect she received were excellent couldn't ask for better care for my mother. She also said if she goes into respite care again it would make her feel better if she is able to go to Brooklands again,
as they made her feel safe, comfortable and very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane G (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was with Brooklands last year. The all-round care Brooklands provided was exceptional - from the carers, nurses, cleaning staff, chefs and management nothing was ever too much trouble.
Brooklands provided a caring, friendly and safe environment from day one. The staff were always extremely attentive
and did everything in their power to make mums time here as enjoyable and homely as possible. This was an even bigger achievement due to the additional challenges arising from the COVID restrictions.
Even when visits proved impossible the staff always managed to maintain regular communication both in terms of mums condition and also to facilitate video calls on a very regular basis with mum.
The recreational time was a key feature and the staff were very creative and inventive in their efforts to keep the residents occupied and entertained.
The carers showed kindness in everything they did and the medical team were exceptional.
I would highly recommend Brooklands to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill B (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just had another lovely FaceTime call with Mum, I very much appreciate the care and dedication of all the staff at Brooklands now and in these previous months working very hard to keep everyone well and safe. Staff are always cheery and we know that Mum is well looked after and happy and that is a great
relief to us. All the staff have given their time we know to look after everyone and keep spirits up in really difficult times as well as obviously having their own lives and families. We are very grateful to such a wonderful bunch of people, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 12 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has spent the last 6 years of his life here and I could not wish for better care. The staff are so kind, the food is delicious and wholesome. I will be forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Wife of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann-Marie G (Daughter of Resident) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the utmost respect for the care that my dad had received while he was in Brooklands the staff always had time to make sure that all his right care and medication and his hygiene was always a priority. They always kept us updated on everything from hospital attendance to the day to day care of
my dad. They where always helpful when we telephoned and made us feel that we could contact them anytime they are a very good care home and the staff are very compassionate about residents and there family needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen D (Father of Resident) published on 8 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care home staff have been very helpful and kind and very polite from when my dad came in til when he left. The staff kept me updated all the time on any changes at all towards my dad, also he had to get personal care from them all. There was never a time I felt I couldn’t phone the home up and
ask how things was going with my dad because he could be angry, but a proud man when it comes to someone else looking after him. Sometimes I needed advice too from the home and they would always help me out. All the staff was fantastic and gave my dad a very great service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet M (Daughter of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father recently spent several weeks in Brooklands, having been admitted for emergency respite care following a heart attack and subsequent complications. The staff couldn't do enough for him, and he was treated with the utmost kindness and respect throughout his stay there. I live in the south of
England and was unable to visit Dad due to Covid restrictions, but I was able to regularly FaceTime and speak to him on the phone, and received a daily report on his progress, to put my mind at rest. Thank you, on behalf of the whole family, to all of the staff for taking such good care of him.
As I've never actually visited Brooklands, I feel unable to comment on overall standards of cleanliness, value for money, facilities etc so have only rated them as Good, but I would rate the care and support as Excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin S (Son of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to "Brookland" having been given a "Fast Track" admission after a terminal illness diagnosis. She spent the last week if her life being cared for by kind, understanding, caring and compassionate staff. "Brookland" is a modern and very well managed facility with a most pleasant
atmosphere. They are doing a wonderful job during extremely difficult times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H K (Wife of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have completed the review for my wife. Brooklands is an excellent care home and I have every confidence in the care given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daljit G (Sister of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express how Brooklands in Grimsby made my sister so nice and supported her in all needs, care, love, and made her so happy. They made her feel like her home. I cannot show how grateful and thankful and respect we have for all staff including the cook, cleaning, housekeeper. All staff
here, all brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S V (Relative of Resident) published on 21 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care and attention given to my aunt during the covid19 pandemic. It has been a great source of comfort to me that she has been happy and well looked after at Brooklands. Well done to everyone for keeping the home, residents and staff virus-free throughout. Thank you for
keeping me informed about my aunt's health and wellbeing throughout. You all deserve a 'pat on the back', Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen O (Daughter of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was fast-tracked for palliative care into Brooklands. I can honestly say for the last 2 weeks of her life, in Brooklands care home, the staff and carers were extremely nice. It was very difficult not being able to go inside because of covid but they really went out of their way especially
one member of staff, to make sure Mum could see her family on either video calls and window slots. This we as a family, all appreciated right through until the end. They all were very caring and obliging to us and Mum towards the end of her life. We as a family, thank you so much. Carry on the good work guys.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lee S (Grandson of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I just want to say a massive thank you to all the staff that have looked after my grandad, he spoke highly of all the staff and very highly of the food he was served. In his words 'the food is a la carte - I'm very well fed'.
I also want to thank the staff for enabling him to WhatsApp me a video it's
been so god to see him face to face rather then just speaking to him on the phone, and with him not being able to have the technology at home it's been great to see him. Once again thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been resident at Brooklands for over three years and passed away there on Sunday evening.The staff have taken time to get to know dad and his likes, dislikes, his moods (which haven’t always been great) but most importantly they have taken time to see the small changes in him that indicate
he may be unwell, staff at Brooklands soon became tuned into dad and this allowed them to care for him in the best possible way. I was devastated when only a few weeks ago Brooklands went into “lockdown” but I know why that needed to be done keeping all residents and staff free from Covid-19. In dad’s last few days at Brooklands he was treated with all the care and dignity we could wish for. The staff not only cared for dad but for the family as well making sure we were kept informed about his care and making sure that we were supported too. My dad’s “Girls” looked after him like the true angels they are right to the end. We will be eternally grateful to all the staff at Brooklands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Son of Resident) published on 12 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a very exciting and well-travelled life, she travelled the globe in the fading years of the British Empire. She was a very independent lady who had cared for others all her life and deserved to end her days in comfort and security. Brooklands' staff provided the sort of all-round 24/7
care and support that we as a family could not. Dementia took hold latterly and the patience and understanding that her carers displayed was heartening to behold. This level of caring gave our family the confidence that we had made the right decision in choosing Brooklands for Mum's 99th year. I thank you from the bottom of my heart for giving my Mum the best care that she could wish for as she passed away peacefully.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, well-trained staff, always welcoming and really couldn't do enough.
Facilities 1st class, clean, warm and comfy.
Only wish my mother could have been able to move to this lovely place sooner.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Brooklands Care Home is calculated as follows: ( (133 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sara

Sara Stringer

Job Title: Home Manager

Joined: 2023

Sara is Brooklands Care Home Manager. Sara has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Sara is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.