Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE
Submit a Review
9.7 100 Reviews
  • Brooklands Care Home, Grimsby
Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care and care for young people with physical disabilities, whether for long or short term care.

Brooklands Care Home is a warm, friendly home that prides itself on its excellent reputation for providing exceptional care and support to its residents, particularly for those needing end of life care.

The home is set over 2 floors and has some lovely areas for residents to socialise with family and friends. There is also a coffee shop, a hairdressing salon and treatment room and a lovely, sunny garden room overlooking the beautiful enclosed garden where residents also love to spend time.

The home also prides itself on providing fresh home cooked meals from the dedicated chefs and urges everyone to eat, celebrate and plan special occasions together in a homely setting.

Show Brooklands Care Home on the Map

Care Provided by Brooklands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sara Stringer (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Brooklands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £900

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Brooklands Care Home Reviews (100)

Total of 100, showing 41-60
9.7

Brooklands Care Home has a Review Score of 9.7 (9.716) out of 10, based on 15 reviews in the last 2 years. Over all time Brooklands Care Home has 100 reviews.

Overall Experience

  • 77
  • 22
  • 1
  • 0
  • 0

Date Published

100
5
11
15
85

Review from Ashley R (Son of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is the most special person in my world along with my beautiful wife. I didn't think it would be possible to find people who cared for her as much as me. But seemingly at Brooklands, this has been the case. Sadly I can't name names, but you all know who you are and in fact, that's each and everyone
I've met...you are all wonderful. On behalf of my wife, brothers and myself, we can't thank you enough for the love and care you have shown my Mum and also the lovely way you have accommodated us all. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Relative of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie is very well cared for. The staff are very kind and caring; always friendly. Nothing too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B R (Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be a resident at Brooklands. I am well looked after and would recommend anyone to live here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B B (Next of Kin) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was very happy on the occasions she stayed at Brooklands. This is where she chose to spend her last weeks of life. She was very well looked after and always said it was beautiful food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo M (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to put the minds at ease of those relatives who are thinking of putting a loved one in a home.
What a difficult decision! The Brooklands looked after my Dad with the utmost respect, I cannot fault the care and service provided.
Obviously there had been massive improvements recently
and the care and end of life care my dad received was excellent. Also, all the family were also catered for, which in a difficult time was much appreciated. I am a registered nurse and therefore was extra critical of the staff.
Do not hesitate to bring a loved one here to be cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert W (Son of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Brooklands over a week ago, as my father was diagnosed with terminal cancer in April. As the months passed and my fathers conditioned worsened, we made the decision that it would be in his best interest to go into Brooklands. I remember having the conversation with him prior
to him going. My father was a proud man but he knew we could not cope without more help, so he said that he trusted me to make the right decision. I am so glad that I agreed for him to go here. All the staff are genuinely nice caring people and my father was treated with dignity, respect and compassion from day one. The nurses were amazing and often worked over their shifts to support me and my dad in his final days but like I said, all of the staff were amazing. The rooms were comfortable and spotlessly clean and my dad always looked comfortable, clean etc. It was a real comfort to me that my dad was so well looked after towards the end, it is something that will stay with me forever.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeanette T (Wife of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you ring the bell for attention, it usually takes a while before someone comes.
After meals, it would be nice for diners hands and mouths to be wiped, also the table in rooms where people eat in their room, who wipe food off their wheelchairs, definitely down the side of the chair cushions.

Reply from Clare Sheehan at Brooklands Care Home

Thank you for your review, we value all feedback as this allows us to make improvements where required. Staff endeavour to respond to all call bells in a timely manner, however, there are times when response times may vary due to unforeseen circumstances, which are out of our control. Thank you for your suggestion in relation to hands and face cleansing following meals. Cleansing wipes are readily available in the dining area for this purpose and staff strive to maintain our Residents dignity at all times. The home has a cleaning regime in place for all equipment such as wheelchairs, over bed tables and furniture, however, we always welcome suggestions to improve the service we provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ernst J (Husband of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was a resident in Brookland Care Home for just over 1 and a half years until she passed away and the staff were always helpful and had a smile. They not only look after my wife but me too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Raymond D (Father of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The establishment is very well managed. The staff are helpful and understanding of patient problems. Always clean and tidy and well staffed. I would recommend this establishment to anyone requiring care home facilities without hesitation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L J (Mother of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in Brooklands. I have been to see it at different times throughout her stay and every time I have been, everyone is very helpful, thoughtful and kind. If ever I have to go into care I would choose Brooklands. Everyone is always bright and cheerful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W R (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only been in care for two months. I like the care home, lovely staff very clean very good with dad. It's a very friendly place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my father is great. I feel that he is getting exceptional nursing care and all the staff very caring and professional. The home is very welcoming and very clean and my father is very well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen B (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say how lucky we were for our Dad to stay in such a lovely caring home. The staff went out of their way to make sure he was well looked after and their caring nature towards my Dad and my family went way above their roles and our expectations. He loved the staff and banter and could not have
passed in a more dignified manner. The flower at the end was very moving. The deputy nurse and all the staff really showed they cared throughout his stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda H (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Even though my Dad was only with you a short while, the care he received was outstanding. The room was clean and comfortable, but the staff were so friendly, welcoming and nothing too much trouble. My father was in a nursing bed and was treated at the end with the most care and respect from the staff.
Thank you to all for your care and support, especially the deputy nurse and your staff upstairs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Raymond R (Son of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything spot on.
Staff excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has Alzheimer's and was experiencing many falls at home. Brooklands Care Home provides a safe caring home for my Mum. The home is clean, the food is excellent and all the staff are amazing! They are so caring and kind, even the kitchen staff bringing the tea and biscuits know my Mum's name and
stop and speak to her. My Mum is happy and safe in their care. Special mention to the Activities Organiser who organises Bingo and many other activities for the residents (and their visitors) to participate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Friend of Resident) published on 9 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault anything, always smells fresh and clean unlike other care homes in the area.
Staff always helpful and friendly and the manager is very approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial call and visit to Brooklands, I felt enormous relief that we had made the right decision. They assisted us so efficiently and with such kindness. From maintenance to management, nothing was too much trouble and although my mum was only there for a short time before she passed away,
I felt like she was part of a bigger family who helped her with great dignity and respect. I cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff enough for their care and attention they gave my mum during her stay.
Sadly, she passed away after a short time, but all the staff from the management, nursing team, maintenance service and the chefs were all so caring - nothing was too much trouble. You are all brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in a short time but I cannot fault anything. She received the best care I could have wished for.
Every staff member is a gem.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Brooklands Care Home is calculated as follows: ( (133 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sara

Sara Stringer

Job Title: Home Manager

Joined: 2023

Sara is Brooklands Care Home Manager. Sara has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Sara is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.