Brooklands Care Home

Springfield Park, Springfield Road, Grimsby DN33 3LE
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9.7 100 Reviews
  • Brooklands Care Home, Grimsby
Brooklands Care Home is set in a lovely residential area just outside Grimsby. It is a purpose-built care home offering residential and nursing care to older people and people living with dementia. It also provides care to people on End of Life Care and care for young people with physical disabilities, whether for long or short term care.

Brooklands Care Home is a warm, friendly home that prides itself on its excellent reputation for providing exceptional care and support to its residents, particularly for those needing end of life care.

The home is set over 2 floors and has some lovely areas for residents to socialise with family and friends. There is also a coffee shop, a hairdressing salon and treatment room and a lovely, sunny garden room overlooking the beautiful enclosed garden where residents also love to spend time.

The home also prides itself on providing fresh home cooked meals from the dedicated chefs and urges everyone to eat, celebrate and plan special occasions together in a homely setting.

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Care Provided by Brooklands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sara Stringer (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Brooklands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £900

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Brooklands Care Home Reviews (100)

Total of 100, showing 61-80
9.7

Brooklands Care Home has a Review Score of 9.7 (9.716) out of 10, based on 15 reviews in the last 2 years. Over all time Brooklands Care Home has 100 reviews.

Overall Experience

  • 77
  • 22
  • 1
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  • 0

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100
5
11
15
85

Review from R V (Godson of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brooklands Care Home is clean, bright and welcoming. The staff are always cheerful and work hard at meeting the needs of residents. Our relative is well cared for and content with her surroundings. We have participated in several fundraising events and are somewhat disappointed that money raised is
not all gone to the resident's fund. Apparently, some has to be given to HC One charity fund. This impacts the budget for activities which seems to be very mean, hopefully, this can be rectified.

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Review from Rosalind H (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and team of Brooklands take their jobs to the next level in the care, compassion and support shown to residents and their families.
My mum is determined to stay at home but at times this is physically impossible and periods of respite and rehabilitation are crucial to her current needs.
Thank
you Brooklands, you do a wonderful job.

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Review from Lynn J (Niece of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent 2 months at Brooklands Care Home.
The care she received was excellent.
Lovelty room, friendly, attentive staff.
Excellent!

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Review from Wendy W (Sister of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Sister was a resident at Brooklands for 6 1/2 years. During that time she was cared for wonderfully in all departments. The staff were efficient, caring, helpful and most of all loving. I'm extremely grateful to everyone past and present. They became as family to my Sister and myself. Thank you all.

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Review from B A (Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all staff to be friendly and helpful.
Food was well presented, tasty and plentiful, all amenities easy to use and get to.
The building and furnishings are clean and tidy.
All in all the best all-round provider I have seen or experienced.

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Review from R H (Husband of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is immobile and limited to her bed. Unable to take part in activities, staff are extremely understanding and considerate, nothing is too much trouble for them. Always giving immediate attention to any requests made.
Manageress very friendly and helpful and efficient.
My wife is dairy free
food and drinks so careful consideration is given to this condition by kitchen staff and all involved.

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Review from Annie K (Resident) assisted by family/friend published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Very friendly. Good food. Comfortable beds. Very helpful. Didn't offer any activities.

Reply from Clare Sheehan, Careline Advisor at Brooklands Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Your lovely words of praise regarding our home, Brooklands, are very much appreciated. Our staff team strive to deliver the very best care to our residents in a comfortable relaxed environment. Additionally, we encourage our residents to participate in stimulating activities that they are interested in which promote both physical and mental well-being.


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Review from C W (Son of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Brooklands for end of life care, 18 months and my mum has improved and is doing really well. This is down to the management and care staff for their dedication to their role and for truly caring.
I would highly recommend Brooklands for anyone looking for the best possible care in
the area.
A fantastic team.

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Review from Marjorie H (Wife of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Brooklands are so friendly and helpful not only to residents but also to their families.
The staff are so dedicated, when we had all that bad weather and snow and ice not one member of staff called in sick, everyone made the effort to get themselves into work which says it all.

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Review from Denise B (Niece of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living 100 miles away from Grimsby and my Aunt in Brooklands has been a difficult time for the 8 months she was resident there. However, all the staff have been incredibly kind and caring, keeping me informed constantly of every health occurrence and progress in my Aunt's life. She was loved, cared
for and respected and as happy as she could be with all these lovely people. Sadly her continued fight for life ended early this month. Again it was dealt with, with dignity and competence. These people are the finest you can hope for.

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Review from Sandra W (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, mostly approachable and seem to genuinely care for residents. They appear to have an excess of paperwork to complete which is time-consuming. For the main part, Mum felt safe which was very important to us. The place was extremely clean with no smells (which I half expected)
lots of entertainment providing stimulation. Thank you for a good experience of care homes. We wouldn't hesitate to return if needed.

Reply from Clare Sheehan, Care Advisor at Brooklands Care Home

Thank you for your taking the time to provide a review of Brooklands Care Home. We appreciate feedback in order that we may further improve our Services. Paperwork is a requirement and a necessity to ensure that all aspects of Care are monitored and reviewed, thus ensuring the complete well-being of each and every person within the home. We do understand that this may seem to be excessive or time-consuming, but we wish for all residents to have the kindest care that can be offered and that all Staff are aware of the needs of each of our Residents. We look forward to welcoming you back to the home on your next visit.


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Review from Christine Ann L (Partner of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was diagnosed with PSP a very progressive form of Parkinson's. I tried several homes before settling on Brooklands. The manageress and most of the staff were very supportive at my very stressful time. The manageress made sure all mine and my partner's concerns were priority, could not fault
her, or her staff. Unfortunately, my partner was moved to Leicester.

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Review from S B (Sister-in-law of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entry warm welcome from any member of staff working at the time. Clean fresh smell. Bright lovely Xmas decorations, staff helpful and respond quickly to demands for help with residents needs in help with feeding and toilet. Rooms very clean with attention to individuals needs.

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Review from A O (Wife of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brooklands is a home where the ethos is one of care and love for all it's residents, by all its staff. The nursing care given to my husband during his final weeks of his life was of loving kindness at all times, not only to him, but to all the family.

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Review from B W (Son of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fine, no complaints whatsoever regarding the care towards my father.

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Review from Janis R (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father are in Brooklands Care Home and all the staff are so caring, loving and helpful. It's a comfort knowing my parents are treated so well at this last stage of their lives. They are well fed, kept very clean and well entertained. The home seems to be a very happy place.

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Review from J O (Resident) assisted by family/friend published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of the home is excellent, as is the ethos of the home - one of caring, always caring with the dignity of the patient uppermost.
The friendliness of the permanent staff is excellent.
The food is excellent.
The staff work under so much pressure but somehow remain cheerful.

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Review from Davinia H (Sister of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good caring all round, clean. My brother is in the nursing department of the care home. He was given six hours to live six weeks ago in hospital, after being HDU he was transferred to the care home. All staff interact with him, despite needing palliative care, he can now feed himself and is getting
out of bed. My only criticism, he could have small activities to stimulate him.

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Review from Julie N (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last few weeks of her life in Brooklands Care Home receiving end of life care for cancer. I can't praise the staff highly enough and the environment is exceptionally welcoming and kept meticulously clean. My mum was treated with utmost dignity and visiting family and friends were always
made to feel very welcome. I will certainly recommend Brooklands to others should the situation arise.

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Review from Carl I (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been a resident more than three years. Activities are varied, attendance not compulsory.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Brooklands Care Home is calculated as follows: ( (133 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Sara

Sara Stringer

Job Title: Home Manager

Joined: 2023

Sara is Brooklands Care Home Manager. Sara has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Sara is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. She is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. Sara is a dynamic team leader and has an ongoing interest in professional development and career progression.