We do not charge for top-ups.
Please call to book in for a visit
On-site parking is readily available.
Castlethorpe Nursing Home has a Review Score of 7.8 (7.837) out of 10, based on 4 reviews in the last 2 years. Over all time Castlethorpe Nursing Home has 4 reviews.
Review from Anthony M (Son of Resident) published on 12 December 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Danielle, Care Home Administrator at Castlethorpe Nursing Home
Thank you for your feedback. We appreciated you taking the time to send us a review as we always strive to ensure we are doing our best. This will be relayed to all staff.
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Review from J B (Daughter of Resident) published on 10 December 2024
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Overall Experience
5.0 out of 5
Reply from Parum Sidhpura, Managing Director at Castlethorpe Nursing Home
Thank you so much for your lovely feedback. We're so happy to hear your parents are well cared for and that you feel confident in the support they receive. It's great to know you enjoy the events, activities, and updates we share, and we're thrilled your dad's singing and photos bring a smile to your face! Making sure your mum is comfortable and well looked after is so important to us too. Your kind words mean a lot to the team-thank you for your support!
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Review from Susan C (Daughter of Resident) published on 10 December 2024
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Overall Experience
3.0 out of 5
Reply from Parum Sidhpura, Managing Director at Castlethorpe Nursing Home
Thank you for your feedback. We are sorry to hear your mum has been feeling unhappy with certain aspects of her care. While Castlethorpe Nursing Home is no longer a nursing home due to the deregistration of our nursing service, we strive to ensure all medical concerns are promptly addressed by our trained carers, who can liaise with external healthcare professionals when needed. We understand your mum is a residential client and appreciate how important it is for her to feel supported. We are reviewing our care routines to ensure that assistance is provided consistently and in a timely manner, particularly in the mornings and on weekends. Staffing levels are also regularly monitored to ensure our carers have sufficient time to provide the high-quality care we aim for. We greatly value your feedback and invite you to contact us directly so we can discuss your concerns further and work towards improving your mum's experience.
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Review from G H (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Danielle, Care Home Administrator at Castlethorpe Nursing Home
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we're doing, and we're so happy to hear that you had a great experience. Thank you.
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The Review Score of 7.8 (7.837) out of 10 for Castlethorpe Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.333 for Castlethorpe Nursing Home is calculated as follows: ( (29 Excellents x 5) + (8 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 48 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.504 Points relating to the number of positive Reviews for Castlethorpe Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 3 Positive Reviews ÷ 11.8 = 0.254
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Registered Manager
Joined: 2022
With over 25 years of experience in the care sector, I have dedicated my career to delivering high-quality, person-centred care. My qualifications include NVQ Level 3(2) and Level 5 in Management and Leadership, along with a Level 4 PTLLS (Preparing to Teach in the Lifelong Learning Sector). I am also a certified First Aid "Train the Trainer" and a NAPPI (Non-Abusive Psychological and Physical Intervention) trainer, which I practised for two years.
My extensive background spans both residential and community-based care services, and I have had the privilege of working in different countries, broadening my perspective on diverse care practices. I currently manage a 72-bed care home, overseeing its recent expansion from 48 bedrooms. My role includes ensuring outstanding client experiences while maintaining the highest standards of care and operational efficiency.
I am passionate about professional development, having undertaken specialist training to meet the unique needs of individual service users, and I am committed to fostering a supportive environment for both residents and staff.
