Sycamore Lodge Care Home

2 Burringham Road, Ashby, Scunthorpe DN17 2BB
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9.4 52 Reviews
  • Sycamore Lodge Care Home, Scunthorpe
Situated in the quiet residential suburb of Ashby Scunthorpe, Sycamore Lodge combines the best of old-world charm with modern luxury accommodation and everything done for your care.

The home has a purpose-built extension with spacious, well-appointed and tastefully decorated rooms to provide every comfort and convenience. This joins with the original home which is a large, sympathetically converted Victorian house.

A fine dining experience is assured in the spacious eating area and residents can enjoy the large, climate-controlled conservatory whatever the weather. When the sun shines there's also a secluded and peaceful garden where residents can enjoy tea with a friend or read in peace and quiet.

Access to the home is easy from Scunthorpe and the surrounding motorways and railway network.

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Care Provided by Sycamore Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 45 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Zuzanna Kubacka (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Sycamore Lodge Care Home Reviews (52)

Total of 52, showing 1-20
9.4

Sycamore Lodge Care Home has a Review Score of 9.4 (9.418) out of 10, based on 7 reviews in the last 2 years. Over all time Sycamore Lodge Care Home has 52 reviews.

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Review from Ingrid B (Ex Family Member) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I am out of the country for a while does not mean have let my care of the resident go without. If anything is required by, I make sure the money is transferred to Sycamore Lodge Care Home. I make frequent phone calls not only to the resident but also to the caring staff at Sycamore Lodge. Staying
in touch with everyone does help and I would recommend any families that have moved away, does not mean an end to being kind and considerate to those in care and those that look tend to their needs.
The staff at Sycamore go above and beyond their care of duty, that has always been the case.
This resident has always said happy to be there. Personal TV in the room and plays music with two friends who visit once a week. They are even arranging entertainment for the other residents.
My recommendation for family members is stay in touch on a regular basis because at one time, these residents would have looked after you throughout your life.

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Review from Ian T (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since 2023, have never had any issues whatsoever. Recently they have introduced a sensory light to my mother's room which seems to have stimulated her from being asleep all the time. The staff and management are excellent, and show, to me anyway, how a care home should
be run, showing an interest in all residents and visitors, and treat all residents with great respect and understanding.

Reply from Zuzanna Kubacka, Registered Manager/Business Support Manager at Sycamore Lodge Care Home

Thank you so much for your honest and kind review. It's genuinely appreciated. Hearing feedback from relatives is incredibly important to us. We are grateful that you decided to share your thoughts on this portal. It's always a joy to look after your mum and to see you visiting her regularly. Our conversations with you are always uplifting and constructive. I'm delighted that you like the idea of the sensory lights.


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Review from N L (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved to Sycamore Lodge, and the move was a stressful, emotional time for her and the rest of the family. However, from our very first contact, we have been impressed with the service they provide, their friendly approach, the care they are providing and the professional way things seem
to be organised. Mum has said she feels happy and is starting to feel settled. I have been happy, and sometimes amazed to see her progressing to take her meals with others in the dining room and beginning to take part in activities. I am so impressed with the link to her new GP practice and service offered by the Primary Care Network which was accessed by the Sycamore staff on behalf of my mum. As we all begin to get used to this 'new normal ' for our family, I am incredibly grateful to the Management team and staff who have made the transition so much easier for all of us than we ever thought it was going to be.

Reply from Zuzanna Kubacka, Registered Manager at Sycamore Lodge Care Home

I would like to thank you for your kind review. Your words are really precious to all of us at Sycamore Lodge as they build the confidence in staff to do more and better every day. It appears as if their hard work and dedication are noticed and appreciated. I would also like to reassure you that working with You and your Mum is a great pleasure and we feel proud to offer care and support for Your Mum.


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Review from Lauren J (Granddaughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan currently resides in the care home and the care home is always welcoming to me and my children during visits as well as ensuring they provide updates when we can't visit. My nan seems to have settled in lovely and hasn't complained about anything, but how can you when you have cake and coffee
on tap! Keep it up ladies and gents!

Reply from Zuzanna Kubacka, Registered Manager/Business Support Manager at Sycamore Lodge Care Home

Good afternoon Lauren! Thank you so much for such a positive review with the examples of treatment you receive. Amazing! I look forward to seeing you and your children soon!


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Review from Teresa T (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a daughter of resident here at Sycamore Lodge. I feel that Mum gets great care here, staff are very responsive and understanding. Mum seems very happy and settled here and calls it her home. I would recommend it to anyone searching for a care placement for their loved ones.

Reply from Zuzanna Kubacka, Registered Manager/Business Support Manager at Sycamore Lodge Care Home

Good morning Teresa! Thank you so much for your kind words. You are always welcome at Sycamore Lodge. I am really glad you are satisfied with the service provided. Look forward to seeing you Teresa.


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Review from T N (Daughter-in-law of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sycamore Lodge was very accommodating and helpful when my mother-in-law needed 24/7 care after being ill.
We have found them to be friendly, very knowledgeable and able to help and assist us through a challenging period.
All staff are so caring and understanding of my mother-in-law's needs and are
flexible to accommodate her.
I feel comfortable and confident in leaving her in their care and know she will be happy and looked after well.

Reply from Zuzanna Kubacka, Registered Manager/Business Support Manager at Sycamore Lodge Care Home

Good afternoon Tracey, thank you for your kind review. I have passed your lovely words to all staff. I am really glad that the Sycamore team gave you peace of mind.


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Review from C T (Relative of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful staff who go out of their way to make the stay of the people there safe, happy and cared for. The food is lovely and offers a varied choice at every mealtime. The whole place is clean and welcoming. Nice garden area, which is safe to enjoy.

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Review from Wendy S (Next of Kin) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my friend has been outstanding.
All staff are kind, friendly and act with respect.

Reply from Sam Marjara, Owner at Sycamore Lodge Care Home

Thank you, Wendy, for your kind review of our service; it's always great to hear our work is appreciated, and we will ensure your words are shared with our dedicated staff team.


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Review from C E (Daughter of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication very good.
Staff very supportive and helpful.
My dad always says the food is good.
Home is always clean and rooms cleaned regularly.

Reply from Sam Marjara, Owner at Sycamore Lodge Care Home

Thank you for your kind review of our service; it's always great to hear our work is appreciated, and we will ensure your words are shared with our dedicated staff team.


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Review from Eddie R (Son of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 88-years-old and was in the hospital for three weeks and was very ill with multiple health problems. The family was unhappy with her previous care home, and so after looking at care home reviews (CQC website), we chose Sycamore Lodge Care Home, and we were very pleased with the standard
of health care, especially that she was so unwell. The staff are warm, friendly and very approachable. Unfortunately, Mum passed away, and the end of life care was very good.

Reply from Zuzanna Kubacka, Registered Manager at Sycamore Lodge Care Home

Dear Eddie, many thanks for your kind words. I will be sure to share the comments with the staff at the home. They work hard to deliver the best standards of care at all times to our residents; it was a pleasure to care for Mum.
Wishing you and the family all the best.


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Review from C A (Son of Resident) published on 30 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to the restrictions imposed because of the pandemic, I'm not able to give more accurate ratings. Whilst we're satisfied and happy that my parents were being cared for, it was obviously understandable that we had no access to the home other than the visitor's room hence the ratings. Otherwise, we're
very happy with Sycamore Lodge.

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Review from Diana P (Daughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Dad to Sycamore Lodge has been the best decision we have made, he is so well looked after and is settled and contented. The recent pictures of V E day show just how much effort and hard work the staff put into to keeping the residents entertained and happy. A big thank you to all the staff for
the excellent care they give.

Reply from Sam Marjara, Owner at Sycamore Lodge Care Home

Thank you for your kind words of gratitude, we strive on delivering the highest possible standards of care whilst remaining safe during testing times through the pandemic. We will be sure to share with the staff and management your kind words and thank you again for such a positive review.


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Review from K K (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who admitted following an operation for a fractured femur. Because of Covid regs, I was not able to go inside part from one visitor's room, so cannot comment on facilities or cleanliness. However, Mother was well cared for, and she was treated well. She thought the staff were lovely. She
loved her full English in the morning. The staff were very supportive of me as her daughter and carer.

Reply from Sukhvinder Marjara, Director at Sycamore Lodge Care Home

Thank you, was lovely to meet you both, and glad your Mum enjoyed her stay. Wish her all the best from all the staff.


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Review from D S (Husband of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, I have been happy with the care and facilities offered to my wife during her stay at Sycamore Lodge Care Home.

Reply from Sukhvinder Marjara, Director at Sycamore Lodge Care Home

Thank you, we will miss your visits. Keep safe and hope to see you again.


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Review from J B (Daughter of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Transferred my mum to Sycamore Lodge after she was failed by her previous care home. Mum looks so much better here. She is so clean and well looked after it's like looking at a different person.
Thank you to all the wonderful staff for all your care especially through this horrible pandemic. Our family
feel 100% satisfied she is safe and well cared for, we can rest and feel peace now.

Reply from Simon Beck, Client Services at Sycamore Lodge Care Home

We're so glad you're happy with the care mum's receiving at Sycamore and that you can now rest easy.


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Review from T D (Daughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During this terrible time of COVID-19, we have been extremely impressed with how the home has kept its residents, including our mother, safe and their caring attitude when called to check on her, often taking the phone to her so we could talk to her. She has only been with them since January this year
but we are so happy we moved her there. Thank you to all the staff, we are extremely grateful.

Reply from Simon Beck, Marketing at Sycamore Lodge Care Home

So glad you're happy with mum's care and with her move to Sycamore Lodge. We'll pass on your kind words to the staff who, as you know, all work tirelessly to look after mum and all our other residents. They'll be really pleased that their efforts are recognised and appreciated.


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Review from Cynthia S (Sister of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very well cared for at Sycamore Lodge. She has multiple medical issues which are all catered for in the home. She is very happy and contented. They have looked after her well since COVID-19 lockdown, and I am extremely happy with their standard of care which is excellent. I have not rated
Food and Drink and Activities as she is not able to use them but I know they are excellent.

Reply from Simon Beck, Marketing at Sycamore Lodge Care Home

Many thanks for your lovely review Cynthia. We're so glad you're happy with your sister's care and will pass your comments on to the team who will be delighted their efforts have been recognised.


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Review from T W (Son of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had a weeks respite care in Sycamore Lodge in July 2020.
She has some extremely complex stoma issues and this was a big worry for me.
However, the staff coped with these issues more than adequately.
Very satisfied with this home on the whole and a special mention for one Nurse; she was
excellent in every aspect. Many thanks.

Reply from Simon Beck, Marketing at Sycamore Lodge Care Home

Trusting a care home with the care of your loved one is a big step. We're so glad we were able to look after mum and provide the standard of care you were looking for.


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Review from J S (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Sycamore for over six years and in that time both my mum and myself had no complaints about the care she received.

Reply from Sukhvinder Marjara, Director at Sycamore Lodge Care Home

Thank you. Your mum will be missed by us all. She was a big character in the home, the ladies in the lounge will miss your visits also.
Stay safe.


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Review from E A (Sister of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The first impression I didn't know. Wasn't sure, but now my views are good. Care is very good. Nothing too much to ask and one to one is very good with the care needed.

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Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Sycamore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Sycamore Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (5 Goods x 4) ) ÷ 83 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.478 Points relating to the number of positive Reviews for Sycamore Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 7 Positive Reviews ÷ 9 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Sycamore Lodge Care Home

What types of Care is Sycamore Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sycamore Lodge Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Sycamore Lodge Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Sycamore Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sycamore Lodge Care Home to the centre of Scunthorpe?

1.4 mile(s) as the crow flies, distance by road may be significantly further.