Sycamore Lodge Care Home

2 Burringham Road, Ashby, Scunthorpe DN17 2BB
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9.4 52 Reviews
  • Sycamore Lodge Care Home, Scunthorpe
Situated in the quiet residential suburb of Ashby Scunthorpe, Sycamore Lodge combines the best of old-world charm with modern luxury accommodation and everything done for your care.

The home has a purpose-built extension with spacious, well-appointed and tastefully decorated rooms to provide every comfort and convenience. This joins with the original home which is a large, sympathetically converted Victorian house.

A fine dining experience is assured in the spacious eating area and residents can enjoy the large, climate-controlled conservatory whatever the weather. When the sun shines there's also a secluded and peaceful garden where residents can enjoy tea with a friend or read in peace and quiet.

Access to the home is easy from Scunthorpe and the surrounding motorways and railway network.

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Care Provided by Sycamore Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 45 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Zuzanna Kubacka (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Sycamore Lodge Care Home Reviews (52)

Total of 52, showing 41-52
9.4

Sycamore Lodge Care Home has a Review Score of 9.4 (9.418) out of 10, based on 7 reviews in the last 2 years. Over all time Sycamore Lodge Care Home has 52 reviews.

Overall Experience

  • 31
  • 19
  • 0
  • 1
  • 1

Date Published

52
3
6
7
45

Review from Alan K (Son-in-law of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Mother-in-law having all her needs looked after.

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Review from D N (Wife of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very well looked after and kept warm and very satisfied with the overall care homes treatment and services.

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Review from L M (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been well looked after and has been made to feel welcome.

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Review from J K (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a brilliant home, spotless, clean. The care of my mother is brilliant, could not wish for better care anywhere is it home from home. All the staff are brilliant.

Reply from Sumeet Marjara, Owner at Sycamore Lodge Care Home

Thank you for your kind words, it means a lot to us as a provider. I will be sure to pass on your comments to our staff who in turn deserve the recognition for the good work they do.


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Review from Jennifer Laine C (Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the home, on the whole, has been very good. No problems at all. All the staff are very good.

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Review from Janet W (Daughter-in-law of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It took some time for mum to settle in but the staff were very patient and have managed to get mum settled and joining in with any activities they have. She's well looked after. On occasion, I have stayed for lunch and the meals have always been good.

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Review from Z T (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my dad is excellent; he is happy in his surroundings. I feel confident that he is safe, respected and his wellbeing is maintained. Well done Sycamore Lodge.

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Review from Tina K (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at many care homes this one excelled. I am very happy with the care my dad receives here and it's like a hotel in my opinion. The food is all homemade and nourishing and cake time is delicious. The staff are all lovely and nothing is too much trouble. There is lots going on with activities
should my dad want to do it. Should maintain 5*

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Review from J S (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone I have dealt with has been very warm and welcoming, taking the time to explain systems and processes in a clear and concise manner. I have seen genuine care, kindness and support given to residents in a thoughtful way. There is a feeling of belonging within the calm, ordered environment, whereby
everyone matters, however long they stay. I feel able to raise any issue or concern and know that it will be dealt with in a supportive and timely fashion. Thank you.

Reply from Sara Stringer, Home Manager at Sycamore Lodge Care Home

Thank you for all your support at Sycamore Lodge, we aim to keep are standards high and remain committed to our Residents.


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Review from L F (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very ill. She can no longer feed herself, get out of bed or even turnover.
She has gotten very thin and gets distressed.
The care home gives her excellent care. The nursing team is excellent. The food is marvellous and there are lots of activities. A lot of thought goes into the resident's
well-being. I am very grateful for this place. Wouldn't want her anywhere else.

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Review from Kymm C (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff all round. My dad receives the very best care.

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Review from C F (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father's care in the past 6 months has been first class. The care staff, nursing staff, catering staff and domestics, all display a pleasant attitude at all times.
The staff's attention to those in their care is a great comfort to our father and to us both.
The managements recognition of the value
of the staff resource is a major factor in the success of the overall business.

Reply from Sara Stringer, Home Manager at Sycamore Lodge Care Home

Thank you for your review It is great that it is recognised that the staff are valued within any care home as this will ensure the standards remain high.


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Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Sycamore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Sycamore Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (5 Goods x 4) ) ÷ 83 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.478 Points relating to the number of positive Reviews for Sycamore Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 7 Positive Reviews ÷ 9 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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