Scorton Care Village

Scorton, Richmond DL10 6EB
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9.7 66 Reviews
  • Scorton Care Village, Richmond
Scorton Care Village provides specialist nursing and dementia care for up to 114 elderly residents, including trial stays, short stay and convalescent care, as well as long-term care.

The beautifully prestigious home is situated within six acres of beautifully landscaped grounds in the village of Scorton.

The Site has a long-standing history in health and social care dating back 150 years.

Overlooking the stunning local countryside, Scorton Care Village has retained many of its original features and richness to create a charismatic, charming and welcoming atmosphere.

The home consists of bright, spacious rooms including a large communal lounge(s) and relaxing dining room(s).

The home sits within close proximity to Richmond, Catterick, Darlington, Northallerton.

Scorton Care Village provides both short and long-term care packages to support older people requiring nursing care. Care plans are established to ensure that each resident receives care tailored to their individual needs.

A diverse and varied activities provision arranged by activities coordinators ensures every day is different for residents at Scorton Care Village.

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Care Provided by Scorton Care Village

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 114 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carmen Alina Bacoanu (Registered Manager)
  • Admission Criteria
    • Full pre-assessments completed by qualified staff prior to admission
    • Ages 59+
  • Room Information
    • Single Rooms (110)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2004
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Scorton Care Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,650

  • Fees include all meals, accommodation , heat, light, power, laundry services, activities.


    Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
  • (these prices are only a guideline, please contact Scorton Care Village to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are available on request


  • Parking

  • Parking is on-site and disabled spaces are to the front of the service


Scorton Care Village Reviews (66)

Total of 66, showing 61-66
9.7

Scorton Care Village has a Review Score of 9.7 (9.675) out of 10, based on 29 reviews in the last 2 years. Over all time Scorton Care Village has 66 reviews.

Overall Experience

  • 43
  • 20
  • 2
  • 0
  • 1

Date Published

66
7
10
29
37

Review from Alan G (Wife of Resident) published on 5 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Elizabeth House for over two years and the care shown by the staff is truly wonderful. My wife's dementia is clearly getting worse and her needs are continually changing but the staff are able to manage her care due to their ability to adapt to everyone's needs. It gives
me great confidence to know that the care provided there will always meet her needs. Elizabeth House is a clean and pleasant place to be and offers good and varied meals. a brilliant team who are always keen to help in any way they can.

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Review from Jeffrey A (Nephew of Resident) published on 2 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I believe the care to be basic but that they do try to assist residents. There are many varied needs of the residents and perhaps they do not have the time or facilities to cater for some special needs.

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Review from Laura M (Granddaughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Scorton Care Home is a beautiful place. The staff are so friendly and the residents always are cared for. Our relative especially, she looks so well since moving here. Her needs are being met by the team and us as a family feel we are very lucky that she lives here. They are a motivated team and person-centred.

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Review from Sara R (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When a family member is suffering from dementia it is the hardest decision on where to place them and will they get the best care and attention they deserve. I can’t say enough about Elizabeth House. The staff there are amazing, they treat patients as family members and they get the highest standards
of care. They smile with the residents and give them the respect that they deserve.
The home is immaculate (great cleaners!) and the food is really good.
The downstairs area allows space for residents to walk around and it has an adjoining dining area. The garden is a safe environment for residents to walk around.
My father has been at Elizabeth House for a year and I am safe in the knowledge that each week when I walk away I know that he is safe and being given the care he needs. I can’t thank all the staff enough, and especially the manager. It’s the team of people that make a care home and Elizabeth House has got this right. I would definitely recommend it.

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Review from Michelle P (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Elizabeth House to any family wanting care for their family member.
The staff are very welcoming and provide excellent support to not only my father but all the residents.
As a family, we were devastated to put our father in care, but it was made so much better with the continuing
support from all the staff at Elizabeth House, for which we thank you.

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Review from David R (Son-in-law of Resident) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Elizabeth House and the superb staff to any family wanting assurance their loved ones will be receive the highest standards and level of care.


The staff are always smiling, attentive and willing to go the extra mile to ensure residents and family feel welcome and provide excellent

personalised support to match each resident’s requirements.


Organised family days allow chance to meet fellow residents and the Elizabeth House team to discuss levels of care and activities.


There is a good sized communal area and adjoining dining facility with the added bonus of a good garden area to allow residents to have interests both inside and out.


Heartfelt thanks to the Homecare Manager Alina and the team who go the extra mile to care for our loved ones. We could not have felt more welcome.


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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Scorton Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Scorton Care Village is calculated as follows: ( (238 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 329 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Scorton Care Village is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 registered maximum number of service users is 22.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Alina Bacoanu

Job Title: Home manager

Joined: 2014

I moved to the UK after living in Italy which time I completed further education to a high standard working in a senior role. My first role upon arriving here in the UK was as a Care Assistant at Scorton Care Village, North Yorkshire. This position gave me an insight into social care and I quickly made many connections within the area on a personal and professional level. My existing skills, knowledge, and experience gave me the opportunity to advance my career by seeking more challenging roles, including Unit Manager and Deputy Manager, before assuming my current position as the Registered Home Manager. During the past few years, I have actioned many changes within the service, achieving an overall “Good” from CQC and raising the profile of the home.


I consider myself to be fair, firm, honest, and committed to my role. I take pride in my work and am resolute when it comes to my responsibilities and accountabilities towards the service, residents, and staff. I am dedicated to ensuring that residents and staff receive the best support at Scorton Care Village and that I continue to make a difference.