Fees include all meals, accommodation , heat, light, power, laundry services, activities.
Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
Visiting hours are available on request
Parking is on-site and disabled spaces are to the front of the service
Scorton Care Village has a Review Score of 9.7 (9.675) out of 10, based on 29 reviews in the last 2 years. Over all time Scorton Care Village has 66 reviews.
Review from T S (Son of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for this review. It has been noted that due to the very icy/cold weather, residents have been unable to access the garden/ground areas. This has been risk assessed and "outings" will be offered when the weather improves. We hope this meets with the needs and welfare of all our residents. Indoor activities are offered to avoid any issues to maintain integration/socialisation.
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Review from B K (Niece of Resident) published on 13 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Many thanks for your thoughtful review. I will pass on your thoughts to the care team at Elizabeth House.
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Review from Kay J (Daughter of Resident) published on 12 December 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
We are so sorry for your loss. Thank you for taking the time to send in this review which is greatly appreciated by all who cared for your dad.
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Review from Fiona S (Daughter of Resident) published on 27 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for leaving such a wonderful review. The residents and staff team love to have family and pets to visit us all!
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Review from D C (Friend of Resident) published on 20 November 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for taking the time to review our service.
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Review from Tina S (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for your kind words. This will be passed on to the staff team.
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Review from J O (Wife of Resident) published on 18 October 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
The management and staff team are always available for a chat and to allay any worries residents or their family/friends may have. Thank you for the review.
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Review from P S (Wife of Resident) published on 1 October 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
We have a diverse staff team and welcome any issues visitors/relatives may have if they feel we have missed any instructions. Please feel free to contact us with any misunderstandings you encounter, so that we are able to address these. or offer additional support/training to our staff team.
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Review from K H (Friend of Resident) published on 23 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for taking the time to send in this review. Our wonderful staff works wonders to keep our home friendly, clean, and welcoming to all who live and visit us.
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Review from T L (Son of Resident) published on 1 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Our condolences for your loss. Thank you for your kind comments, which will be passed onto the staff team.
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Review from E G (Wife of Resident) published on 4 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Tank you for your lovely review of Scorton Care Village. We will ensure that the staff team are given feedback.
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Review from Carolyne G (Wife of Resident) published on 15 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
We are very pleased with your kind words and value your feedback on the care your husband receives from our wonderful staff team.
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Review from S H (Son of Resident) published on 15 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Your mum is wonderful and the staff team love the fact that their care is recognised. Thank you!
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Review from N A (Friend of Resident) published on 14 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
We endeavour to meet all of our residents needs in a person centred way. Dignity and respect is our core value and we appreciate your kind comments.
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Review from V N (Wife of Resident) published on 13 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
We value your feedback and ensure that all residents and their wonderful families are treated with our core values and philosophies at all times. Thank you.
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Review from J H (Wife of Resident) published on 12 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Great to hear all of you positive comments. We will let the whole of our staff team know that they are truly valued for the great care, atmosphere and choice residents and their families/visitors are offered here at Scorton Care Village.
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Review from S B (Ex Family Member) published on 11 March 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for your review. Our main aim is to ensure that all our staff understand the importance of dignity and respect at all times in the support/care of all our residents.
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Review from Zoe B (Niece of Resident) published on 6 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for a wonderful review of Scorton Care Village. The staff team are our best asset as without their commitment to their role, we would not be able to state how much we value all staff and residents, who live here.
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Review from H L (Granddaughter of Resident) published on 21 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Thank you for this review. Your Grandma was a pleasure to care for during her time with us. Our sincere condolences on your loss.
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Review from J B (Wife of Resident) published on 19 February 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village
Your comments are a credit to our whole staff team, who not only care for the people who choose to live with us but for their loved ones too. Thank you.
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The Review Score of 9.7 (9.675) out of 10 for Scorton Care Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Scorton Care Village is calculated as follows: ( (238 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 329 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Scorton Care Village is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 registered maximum number of service users is 22.8, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Nov 2019
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Job Title: Home manager
Joined: 2014
I moved to the UK after living in Italy which time I completed further education to a high standard working in a senior role. My first role upon arriving here in the UK was as a Care Assistant at Scorton Care Village, North Yorkshire. This position gave me an insight into social care and I quickly made many connections within the area on a personal and professional level. My existing skills, knowledge, and experience gave me the opportunity to advance my career by seeking more challenging roles, including Unit Manager and Deputy Manager, before assuming my current position as the Registered Home Manager. During the past few years, I have actioned many changes within the service, achieving an overall “Good” from CQC and raising the profile of the home.
I consider myself to be fair, firm, honest, and committed to my role. I take pride in my work and am resolute when it comes to my responsibilities and accountabilities towards the service, residents, and staff. I am dedicated to ensuring that residents and staff receive the best support at Scorton Care Village and that I continue to make a difference.
