Anley Hall

Skipton Road, Settle BD24 9JU
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9.9 48 Reviews
  • Anley Hall, Settle
Anley Hall has been skilfully renovated and tastefully converted to produce one of the finest nursing homes in Yorkshire.

The home caters for all medical conditions including older people, terminally ill and those living with physical disabilties.

Short stay beds are available for medical and post-operative convalescent patients and respite holiday relief.

A team of highly skilled and trained professionals provide the highest standard of medical care and place great emphasis on the emotional, physical and social needs of the individual, enabling residents to lead a full and dignified life.

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Care Provided by Anley Hall

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 54 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Malcolm Haigh
  • Person in charge
  • Gillian Lawrence (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Anley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,500 – £1,600
    • Self-Funded Nursing Care £1,500 – £1,600
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,600
    • RESPITE Self-Funded Nursing Care £1,500 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,600
  • (these prices are only a guideline, please contact Anley Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Anley Hall Reviews (48)

Total of 48, showing 1-20
9.9

Anley Hall has a Review Score of 9.9 (9.932) out of 10, based on 25 reviews in the last 2 years. Over all time Anley Hall has 48 reviews.

Overall Experience

  • 41
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Date Published

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Review from P B (Son of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Anley Hall have been exceptional in their kindness care and compassion in helping settle my Mum into her new routine. She is well cared for and has already been out on a trip to the Motor Museum. When visiting we are always welcomed by staff with a friendly smile and offered tea/coffee
during our visit. Cannot fault their dedication and professionalism.

Reply from Gillian Lawrence, Manager at Anley Hall

Thank you for taking the time to leave a review and your kind words are very much appreciated. It's nice to see your mum settled into a routine and enjoying some of the activities.


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Review from Chris B (Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased that we elected for dad to be accommodated at Anley Hall from October 2024. Dad's occasionally challenging behaviour meant that our options were limited, but Anley Hall were confident they could manage him appropriately and we are confident that he is being well looked after and
his needs are being met. As a family, we visit as often as possible, so he sometimes has visits four or five times a week. On every occasion, we are made to feel welcome, every member of staff knows dad and help is always on hand should we need it.

Reply from Gillian Lawrence, Manager at Anley Hall

We know you were apprehensive with your dad's move to us so we are happy to see him settled here. It's always a pleasure to see family visit and take him out for the day.


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Review from Jenny F (Stepdaughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has been in Anley Hall for 5 months now. She moved in at a time of crisis, and I thought she would take a lot of settling in. To my surprise, she seemed happy from the word go and appreciative of how she was looked after. In spite of being doubly incontinent, she always looks well dressed
and fresh, and there is no odour that I've ever detected in the hall. The staff are amazing. Not only do they take pride in the care that they provide for the residents, but they also support and welcome family and visitors. It is always a pleasure to go there. My stepmother's room is homely, and they have hung a lot of her pictures and photos from home in there. The sitting areas are also pleasant and with pleasant views. The carers appear to enjoy what they're doing and take pride in it. What I've seen of the food is amazing. Definitely the best care home I've come across.

Reply from Gillian Lawrence, Manager at Anley Hall

Thank you for your positive response and kind words.


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Review from Amanda N (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident here for 2 years and sadly passed away on 05/11/2024. The care, love and compassion shown to her was amazing. I received a phone call regarding Mum if there were any issues relating to her. The staff not only supported my mum but our entire family. Especially in the last few days
of her life the staff never complained about the comings and goings of our family visiting her. They made us so welcome. My mum was always clean. Well presented and joined in when she was able. Thank you so much Anley Hall you all made a difficult and sad time much more easier.

Reply from Gillian Lawrence, Manager at Anley Hall

Thank you and it was a pleasure to look after your mum.


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Review from Amy N (Granddaughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault Anley Hall in the slightest, their care, compassion and communication is spot on. They cared for my nanna for two years and she was always well-presented and cared for to an amazing standard. I can not thank them enough for everything they did for her to keep her happy, warm, safe and
comfortable, particularly in her last days.

Reply from Malcolm Haigh, Proprietor at Anley Hall

Thank you for your kind words and support whilst your nanna was with us. It was a pleasure to get to know your nanna and see what a fantastic character she was. Her family support was extensive.


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Review from Cynthia S (Wife of Resident) assisted by family/friend published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He is very well looked after.
Always clean and tidy.
It is good they bring him downstairs to be with other residents rather than being in his bed.

Reply from Gillian Lawrence, Manager at Anley Hall

Thank you for your kind words. We encourage all of our residents to be in a social space.


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Review from P A (Friend of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in giving Anley Hall the highest recommendation. The staff could not be faulted for the attentive, compassionate, knowledgeable and respectful care they gave to my friend for whom I was acting Power of Attorney. Anely Hall's management team are professional and approachable. They
are extremely easy to communicate with and retain a friendly relationship with the residents and their families. Standards of care and the home-cooked food are first class.

Reply from Gillian Lawrence, Manager at Anley Hall

It is much appreciated to receive such positive feedback which will be relayed to the team.


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Review from Josephine S (Partner of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursing home in a beautiful environment. My partner was very well looked after. He loved eating and for that, he was in the right home. Good first-class food, which he really enjoyed.
When visiting he was always very nicely dressed and clean.
All the staff was very friendly, knowledgeable,
and supportive.
For me, it was a real comfort to know that he was in the best of hands.
I would recommend Anley Hall's care home.

Reply from Gillian Lawrence, Manager at Anley Hall

We strive to make it a home-from-home. Staff and residents are treated as family.


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Review from Neil K (Husband of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a longitudinal review as my lovely wife has been a resident at Anley Hall Nursing/Care Home for nearly 5 years and, sadly, had Alzheimer's for 11 years. Additionally, I have been well acquainted in both a personal and professional capacity with staff and residents for over 18 years and can,
therefore, with much confidence confirm and endorse all that is outlined on their website.
I commend wholeheartedly the care and concern shown by the staff both to each other and, most notably, to the residents, often with a gentle but delightful sense of humour to lift one's spirits. The "person-centred" approach outlined by the owner on the website is well demonstrated in all the home's activities and services and, while I wish my dear wife did not have to be there, I could not have wished for a better place for my precious loved one to be as her horrid illness progresses.

Reply from Gillian Lawrence, Manager at Anley Hall

Your confidence in ourselves helps us to continue providing a high-quality service. Thank you.


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Review from T W (Sister of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Anley Hall since Feb 2024.
I visit regularly and feel happy and content my sister has kind, caring support on all levels.
The staff are always attentive to all the patient's needs. Although it is heartbreaking to see my sister trapped in this cruel illness I also have
comfort in knowing she is well cared for.
My sister's husband and family echo my sentiments. Keep up the high standards, very much appreciated.

Reply from Gillian Lawrence, Proprietor at Anley Hall

I am glad you have comfort knowing your sister is well cared for at Anley Hall.


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Review from M G (Partner of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place, staff is excellent. No faults whatsoever.

Reply from Gillian Lawrence, Proprietor at Anley Hall

We are pleased you have had a good experience within the home.


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Review from Joan F (Niece of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident at Anley Hall for just over 12 months and during that time we have been impressed by the love and care he receives. When we first visited Anley Hall we were met with smiles from all members of staff and that welcome is still the same 13 months on, the building itself is
odour-free (apart from the delicious cooking smell) and is a pleasure to enter. All the staff are approachable and nothing is too much trouble for them, as soon as we visit my uncle we are offered tea or coffee. There are many and varied activities for the residents to participate in and we get regular photos of my uncle baking or colouring, it's these little things that matter to relatives and they are much appreciated. I would like to say a big thank you to all the office staff, qualified staff, carers, chefs, cleaners and anyone I've missed for looking after my much-loved uncle. Well done Anley Hall Nursing Home.

Reply from Gillian Lawrence, Manager at Anley Hall

It has been our pleasure looking after your uncle. He is a real character.


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Review from Roger C (Husband of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anley Hall is a warm and welcoming nursing home staffed with multi-national professional nurses and carers. It is unlikely that you will ever enter and not be greeted with a genuine smile.
Virtually every resident is different with varying interests and capabilities. Considerable effort is applied
to meeting and satisfying these interests.
Anley has created a family support group consisting of existing partners, family members, and those who are now alone. The group discusses issues raised by the members and their past experiences are shared offering comfort to those who seek it.
It is interesting to note that several members of the group have stated that they visited several care homes before choosing Anley Hall.
It is never a chore to visit this fresh and welcoming home, rather, it is an enjoyable experience to see your family and the caring staff.

Reply from Gill Lawrence, Manager at Anley Hall

Thank you for your kind words. The positive feedback is a boost to the team. It is always a pleasure to see you when you visit and even the kitchen team has got into your visiting routine with a snack in hand.


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Review from L C (Wife of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff communication with residents and their families. A wide range of activities for the residents to either be involved in or watch/listen to. For example, music entertainment and small pet patting. The residents are always dressed and washed with care taken about their appearance. Anley
is always a clean and safe environment.

Reply from Malcolm Haigh, Proprietor at Anley Hall

Thank you for your positive review. The team at Anley Hall appreciates your kind words.


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Review from G D (Son of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always presented as being professional, kind and caring. They have helped improve the physical health of my mum significantly in a short space of time. The communication from the nursing and care staff is excellent, as is their compassion in challenging situations. From the housekeepers,
cleaners, care staff, and maintenance staff to the nurses, it is clear they are a strong staff team that works effectively. The meals appear nutritious and any requirements are catered for.
I'm really grateful for the care my mum has received at Anley Hall.

Reply from Malcolm Haigh, Proprietor at Anley Hall

Thank you for the positive review. The team at Anley Hall appreciates your kind words.


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Review from Angela R (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was informed my Dad had to go to a behavioural unit I was devastated as he would be so far from home and I thought he would feel lonely and unloved. How wrong I was. From the beginning until the very end he was among 'family'. The whole team, at every level, were kind, caring and understanding.
Their professionalism and humanity were exemplary. In the almost 5 years of Dad living there, I cannot think of one complaint. He was loved, cared for, and treat with dignity throughout, despite his challenging behaviour. Carers who actually care meant I could sleep at night knowing he was in safe hands.
Well done Anley Hall, I will thank you eternally for being, in Dad's words, 'The best hotel I've ever stayed at'.

Reply from Malcolm Haigh, Proprietor at Anley Hall

Thank you so much for the very positive review. This is much appreciated.


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Review from Georgina F (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful and wonderful nursing home with such caring and helpful staff. Nothing is too much trouble. From the office and management team, through to the nursing team, carers, chef and kitchen team. The well-structured team reflects the good managership and their emphasis on helping and giving
100% to the residents filters down throughout the care team. Entertainment, trips and support are evident daily in the home. We cannot thank them enough for the care and devotion shown to Mum throughout many difficult times.

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Review from Paul M (Partner of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any problems were instantly reviewed. Very considerate staff at all times. Very clean and tidy home with all safety and caring to a very good standard. Areas in and out were excellent.

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Review from Simon P (Son of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very kind to both my mother during her final days and also to my sister and I.

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Review from Carole B (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been so kind and caring to my mother, who is receiving end-of-life care. Not only have they cared for my mother, but also me and my brother. They provided us with meals, snacks and beverages at all times of the day and even through the nights when I was sitting with my mother. I
cannot fault them. They have kept my mother comfortable and pain-free, which is such a blessing.

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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Anley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Anley Hall is calculated as follows: ( (276 Excellents x 5) + (20 Goods x 4) ) ÷ 296 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anley Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Anley Hall

What types of Care is Anley Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Anley Hall provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Anley Hall have?

There are 50 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Anley Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Anley Hall to the centre of Settle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.