Beanlands Nursing Home has a Review Score of 9.8 (9.816) out of 10, based on 9 reviews in the last 2 years. Over all time Beanlands Nursing Home has 15 reviews.
Review from Helen P (Daughter of Resident) published on 1 August 2024
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you for your incredibly kind words. We do all that we can to ensure our residents are looked after the best they can be, and ensure Beanlands remains a true 'home to home' experience. We will pass on your lovely words to our staff, and they will be delighted to be presented with such wonderful feedback. Thank you for your support, and we are all so very glad that Mum is in the best place she can be. We will continue to strive for outstanding care in all aspects for Mum.
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Review from Fiona T (Daughter of Resident) published on 29 May 2024
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Reply from Richard Brennan, Registered Manager at Beanlands Nursing Home
As a small family provider of care, our only goal is to add real tangible quality to the lives of those we care for, to ensure the burden of care is shared by our whole team, managers, and providers, with only the very best care possible being good enough. We seek to be outstanding, not just in rating but in practice, so this kind of feedback from any family rewards the whole Beanlands family, managers, and providers, thankyou. if anyone is in need of information or support with a care placement or simply needs to chat, please get in touch with any member of the Beanlands family.
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Review from Mark H (Son of Resident) published on 18 January 2024
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you very much for appreciation of our staff which we will convey to them.
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Review from G M (Wife of Resident) published on 25 December 2023
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you for your very kind words. We will pass on your comments to our staff at Beanlands. We are highly committed to caring for our residents and supporting their families. We are glad that during your husband's time with us, it was as dignified and respectful as could be.
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Review from Jane E (Respite Resident) published on 23 November 2023
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you, Jane, for your very kind review. We aim to be both compassionate and caring to our residents at Beanlands Nursing Home. We will pass on your kind comments to our staff members.
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Review from Joanna H (Daughter of Resident) published on 2 November 2023
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Dear Joanna, thank you for taking the time out to fill in this review. We are pleased that our dedication and commitment to care have been highlighted by yourself. I will pass on your kind words of appreciation to our team members.
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Review from Stephen D (Son of Resident) published on 2 November 2023
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you, Stephen, for this review. We are glad you felt that your mum was well cared for at our nursing home. We will pass on your kind comments to our staff at Beanlands.
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Review from Janet W (Daughter of Resident) published on 1 September 2023
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Reply from Baldev Singh Chaggar, Proprietor at Beanlands Nursing Home
Thank you very much for your appreciation of the hard work of our team which we will convey to our staff.
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Review from Jodie T (Granddaughter of Resident) published on 27 June 2023
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Review from Peter M (Son of Resident) published on 21 February 2020
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Review from Hazel B (Stepdaughter of Resident) published on 14 February 2020
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Review from E W (Daughter of Resident) published on 7 January 2020
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Review from Gwen (Daughter-in-law of Resident) published on 17 December 2018
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Review from Bernadine C (Niece of Resident) published on 1 May 2018
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Review from Margaret W (Aunt of Resident) published on 14 June 2016
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The Review Score of 9.8 (9.816) out of 10 for Beanlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.916 for Beanlands Nursing Home is calculated as follows: ( (99 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.916
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Beanlands Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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