Bedale Grange Care Home

Firby Road, Bedale DL8 2AS
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8.8 16 Reviews
  • Bedale Grange Care Home, Bedale

Care Provided by Bedale Grange Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Judith Christoffersen (Registered Manager)
  • Admission Criteria
    • A pre-assessment is always carried out prior to admission and we encourage families/relatives to visit our carehome.
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Bedale Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,277
    • RESPITE Self-Funded Nursing Dementia Care from £1,297
  • Our fees are split in 2 parts - a room rate (i.e. room size, meals, laundry etc.) and a healthcare rate based on the pre-assessment carried out to determine the care required prior to admission.


  • (these prices are only a guideline, please contact Bedale Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome to Bedale Grange at any time, but please avoid meal times. If travelling from a distance it is worthwhile notifying Bedale Grange prior to visiting.


  • Parking
  • There is sufficient parking at Bedale Grange.


Bedale Grange Care Home Reviews (16)

8.8

Bedale Grange Care Home has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years. Over all time Bedale Grange Care Home has 16 reviews.

Overall Experience

  • 13
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The Nursing home has a warm caring and welcoming environment.
Staff are kind, caring and respectful of the individuals they provide care for.
Staff and engaging and provide the care with a smile and positive attitude.
The environment is clean and does not smell of a nursing home filled with elderly
residents.

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Overall Experience  Overall Experience 5.0 out of 5

My father needs end of life care but still has all his faculties and Bedale Grange provides for his needs very well. The staff are wonderful and very attentive and caring, from care staff to service staff.
I am always made to feel welcome and I never see or experience anything I feel uncomfortable
with when I visit. The building is not purpose built so there are some issues with facilities (showering) and some rooms are quirky because of the layout of the building but residents are free to personalise them.
He came for a weeks respite and stayed. That tells you a lot about how safe and well cared for he feels

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Overall Experience  Overall Experience 5.0 out of 5

The care, including end-of-life, given by Bedale Grange Care Home was all we could have wanted, provided by excellent, experienced knowledgeable carers. The home met all the functional needs for Mam, the key word I want to use about the approach of the home and carers is that it is "truly caring with
the necessary human touch". We were lucky that Mam was able to spent her final two months contented and safe in the exceptional environment. I would not have chosen anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

Our Mother was a resident of Bedale Grange for approximately six weeks receiving end-of-life nursing care, during this time the care Mum & the family received was excellent. All aspects of the care and services provided were to very high standards, it's a difficult time for all concerned and knowing
your loved ones are being looked after properly in a safe environment helps all involved.

Reply from Olivia Owen, Office Manager at Bedale Grange Care Home

Thank you for your feedback, our staff are grateful to receive such kind words for their hard work and commitment to their roles.
We try to treat all residents as if they are our own family members with dignity, care and compassion.


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Overall Experience  Overall Experience 5.0 out of 5

My mother came to Bedale Grange in September 2020 after a very difficult few months. I was not able to visit care homes ahead of choosing a place for Mum, so had to trust that she would be cared for appropriately. From the outset, we knew that Mum was being cared for properly, and we could speak to
the staff whenever we had concerns. We were listened to, and any concerns were addressed. We could see that Mum was always well turned out and clean. Mum was always treated with dignity and respect. We were always able to visit (within the guidelines at the time), earlier this year, we were able to visit inside Mum's room - being inside the home, it was pleasing to see a clean, bright interior that had a homely air about it.
The staff were professional and kind at all times. They were also extremely caring towards me as Mum's essential caregiver. As Mum neared the end of her life, the staff ensured that Mum was comfortable and able to die peacefully with her family about her. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted to Bedale Grange just before Christmas direct from hospital. He was on end of life care and required 24-hour nursing. The staff are under immense pressure due to Covid, but all were very helpful and welcomed visitors at any time of day, always observing the tight Covid
restrictions. One visitor at a time, but in his final hours more were permitted. My mother-in-law was very happy with the care that her husband received, having had a traumatic few weeks with his being in hospital, where visiting was not possible.
Overall the atmosphere was appropriately peaceful, with music being allowed in my father-in-law's room, which was also made to feel very comfortable. The staff were always happy to talk about his condition, either on the phone or direct. Their care and experience showed all through the time of the family contact.
The family would like to thank Bedale Grange for the care given in my father-in-law's final days.

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Overall Experience  Overall Experience 5.0 out of 5

As you no doubt have seen by the tick boxes, we have been very impressed with the care and attention that Mum received at the hands of the carers, nursing staff and all other members of staff, who made a great team, not forgetting the person who gave of her time to provide many interesting activities
for the residents. We were always very welcome, regardless of what time we arrived to visit Mum.


Please pass on our comments to all staff. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Everything is very good. All staff are first class.

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Overall Experience  Overall Experience 5.0 out of 5

The home is a perfect place for anyone to place a loved one in. The staff are very caring to both residents and to people visiting their loved ones. If ever I need to go into a home, it is one home I would willingly go to.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Bedale Grange Care Home, dad doesn't remember what he does there (only respite) but seems quite happy when he comes home, it is a respite that my aunty needs, really appreciate all they do.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always very helpful and kind. They take time to chat and keep us informed of any problems. Mum is safe, well cared for an happy.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was involved in a safeguarding procedure/investigation recently due to the inappropriate behaviour of one member of staff. I am satisfied that this has been resolved now and procedures have been tightened up. I am happy with the caring attitude of all the current staff, the premises have
been redecorated and the staff keep me informed. Safety has been improved since the recent investigation.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was in Bedale Grange Care Home from September/October 2014 up to her demise in July 2017. Throughout the whole time, I and everyone else who visited my mother were very happy with her care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital after a long stay requiring 24 hour care and was admitted to Bedale Grange. The staff were very supportive and reassuring towards us - her family as well as with my mother. We feel she receives excellent care, is always clean and well "turned out" in her own clothes
nicely laundered. The staff are friendly, caring and welcoming, visitors are encouraged anytime of day. We feel very lucky to have mum in Bedale Grange so close to her family.

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Overall Experience  Overall Experience 4.0 out of 5

We are very pleased overall with the staff and facilities.
Especially pleased at how quickly our father has settled into the nursing home due to the care and friendly attitude of the staff and also we are kept up to date with his well-being either by phone or when we are visiting.

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Overall Experience  Overall Experience 5.0 out of 5

My father went into care when his needs could no longer be met at home. The family was made very welcome from the initial visit with all the staff showing a caring and sympathetic attitude. Throughout his short stay we felt he was extremely well looked after and cared for.

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Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for Bedale Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Bedale Grange Care Home is calculated as follows: ( (29 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 34 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Bedale Grange Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bedale Grange Care Home

What types of Care is Bedale Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bedale Grange Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bedale Grange Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Bedale Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bedale Grange Care Home to the centre of Bedale?

0.1 mile(s) as the crow flies, distance by road may be significantly further.