Belmont House

High Street, Starbeck, Harrogate HG2 7LW
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8.9 68 Reviews
  • Belmont House, Harrogate
Welcome to Belmont House.

Located in the residential area of Starbeck in Harrogate, close to the town Train Station and Springwater School, Belmont House care home is a custom-built, three-storey care home.

The home is divided into five separate suites, spread over three floors. The Courtyard suite provides residential care for up to 30 people. The Garden and Spring Water suites both provide nursing care for 14 people each. The Park suite provides residential care for up to 17 people living with dementia, while the Promenade suite provides nursing care for up to 26 people with dementia. Each unit has a lounge and dining room for residents to relax and enjoy meals.

The home has three dedicated activities coordinators on-site to enable activities to be provided to all units. Residents enjoy activities in and out of the home which includes trips out to the pub for lunch, entertainers in the home, crafts, gardening, home baking, church services, libraries, 1-1 time and activities for annual special events and days.

They have a 5-star award in Food Hygiene at the home and believe food is a huge aspect of the care at Belmont House. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day. The Chef has been accredited with the Gold Standard in North Yorkshire County Council’s Healthier Choices awards.

The door is always open to visitors and the team will be delighted to send you further information in the post including brochure, sample menu and sample activities pack or pop in to visit. They look forward to seeing you.

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Care Provided by Belmont House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lindsey Harrison (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (100)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (99)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Belmont House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,394
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,842
    • Self-Funded Nursing Dementia Care from £1,924

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Belmont House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Belmont House Reviews (68)

Total of 68, showing 1-20
8.9

Belmont House has a Review Score of 8.9 (8.936) out of 10, based on 11 reviews in the last 2 years. Over all time Belmont House has 68 reviews.

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Review from Yvonne A (Wife of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole very good, but wish I didnt have to remind them to wash my husband's hair - always very greasy & full of Dandruff.

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Review from Steve H (Son of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff, helpful and caring.
Mum always out of bed, clean and dressed early
Staff really try to involved all with activities and really put effort into special times of year decorating the home (xmas, Easter, etc)

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Review from Julian F (Friend of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a friendly introduction to staff who I was visiting. Signing in and out was way. Staff very friendily kind considerate, took us to my friends room. Nice coffee supplied, lovely clean high standard room, large, and facilities, toilet shower
Staff very kind polite professional, smile and decoration
of care home. First class, was wondering where care park was but soon found. Love the key code number entry comical.

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Review from Sandra B (Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to live at Belmont House shortly after the death of my husband. I acquired ensuite accommodation in the residential Courtyard Unit and moved in the week the premises opened. That was in November 2006. After 9 years, I moved into the nursing Garden Unit as I needed more care. Once again, I am
in ensuite accommodation. Belmont House is a person-centered Care Home. I am treated as an individual and not expected to lose my personality or my personal preferences. The Care Staff are always very attentive and are obviously well trained. The Home Manager, is extremely approachable and bends over backwards to make life comfortable and enjoyable for the residents. I think the fact that I have lived happily at Belmont House for over 18 years speaks for itself!

Reply from Lindsey Harrison, Registered Manager at Belmont House

Thank you for taking the time to leave us such a lovely review. We are pleased to hear that you are happy at Belmont House and have been for so many years. It fills us with pride that you have such wonderful feedback regarding the care you receive and the way you are treated. We are extremely proud of the team members who work at Belmont House and this lovely feedback is a credit to them.


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Review from V H (Friend of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and the overall atmosphere has a family feel.
The design of the care home is excellent with wide corridors and large rooms. It is spacious and airy and very well-equipped.
It has been a very good experience visiting my friend.

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Review from P J (Husband of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with staff of the care home, all know their jobs and carry them out in a caring way, always willing to go the extra mile to help residents when they can or refer someone else to get an answer. The food is very good and varies each week.

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Review from V L (Resident) assisted by family/friend published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff in all areas very kind and helpful. I have settled very well and feel sage and well cared for.

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Review from Janet S (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Belmont House for approximately 2 and a half months. The staff are still getting to know Mum and her likes and dislikes. The staff are lovely, kind and take time to talk to Mum. She has been to a garden centre on your minibus, I was so pleased when I heard. I also know she enjoys
the singing, but not sure about other activities.
Thanks to all the staff for looking after Mum.

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Review from Michelle T (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring team ensuring Mom is well looked after and supported. We are made to feel welcome and are kept informed.

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Review from Brenda C (Wife of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from the cleaners to the management are caring, helpful, supportive, and kind. Nothing is too much trouble for them.

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Review from S B (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum seemed very well cared for and happy. The staff are brilliant. They have always been helpful and supportive. As I live abroad it is not always easy but three members of staff always make sure I get through on the phone to Mum. Thank you for your positive interactions with Mum and I.

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Review from Janet P (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only a resident for eleven days coming from a care home that said they could no longer meet her needs due to her aggressive behaviour.
The care she received from the nurses and carers at Belmont, one carer, in particular, was exemplary. I was kept informed at all times, and when she
died, both my mother and I were treated with kindness, dignity, respect and love. I couldn't speak highly enough of Belmont House and only wish she had been in their care longer.

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Review from G H (Grandson of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and helpful. No trouble at all. Providing regular updates to us and doing anything they can to help. Nothing is too much trouble. It is a great care home and the staff are just as great!

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Review from C N (Wife of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Belmont House since April and I have to say he has some lovely staff looking after him. He now has his powered wheelchair with him, and we regularly meet in the coffee lounge.
There have been a few restrictions recently, but everyone is doing their bit to keep infection at
bay. Of course, I wish my hubby was at home, but the home is in his childhood village and he goes out with family and his chair allows him to get around easier. I’m pleased he’s adjusting to life n the care home, and I’m happy that he is settling in so well. Many thanks to ALL the staff at Belmont House.

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Review from Chris T (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Covid has changed everything, but before everything, everybody was great, helpful, and cheerful. I am sure when everything gets back to normal, this will be back also and great for Mum.

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Review from D D (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have watched Dad flourish at Belmont, and it's clear he is part of a community with a family feel. When visiting, we can see the lovely way staff interact with him, and to see him laugh and smile warms our hearts. It feels like the staff have really taken the time to get to know Dad, and we can't
thank them enough for what they do.

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Review from W A (Resident) assisted by family/friend published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly staff.

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Review from M K (Daughter-in-law of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just before the start of the New Year, my Mum-in-law, already frail, both physically and mentally, began to move towards the end of her life. She was very poorly.
I was a frequent visitor, so was able to notice the care that was given to her by the staff. She was treated with great tenderness. She
was spoken to gently, if she needed/wanted food or drink, there was infinite patience, this, despite the often difficult situation because of having to use agency staff.
Mum-in-law died quietly on 24th January. I am sure that, had she been cared for by her family, the standard could not have been bettered.
Thank you to all involved.

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Review from P R (Wife of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the home for approximately 5 weeks. Very caring staff and supportive of me as I am sad to give up my caring role. It will be a relief to me to know he is cared for in the best way.

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Review from C J (Daughter of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Belmont House. My mum is in Promanade Suite and it is so clean. The staff are fantastic they care for my mum as if she was their mum. I'm so happy for her, no concerns.

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Current Review Score: 8.9 (8.936)

Overview of Review Score

The Review Score of 8.9 (8.936) out of 10 for Belmont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for Belmont House is calculated as follows: ( (68 Excellents x 5) + (53 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 132 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.519 Points relating to the number of positive Reviews for Belmont House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 11 Positive Reviews ÷ 21.2 = 0.519

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Lindsey

Lindsey Harrison

Job Title: Home Manager

Hi, my name is Lindsey and I am the Home Manager at Belmont House, I have been in position for coming up to 4 years. I have been working in Health and Social Care for 15 years, 8 year of this within management positions.


Frequently Asked Questions about Belmont House

What types of Care is Belmont House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belmont House provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Belmont House have?

There are 100 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Belmont House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belmont House to the centre of Harrogate?

2.1 mile(s) as the crow flies, distance by road may be significantly further.