Belmont House

High Street, Starbeck, Harrogate HG2 7LW
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8.9 68 Reviews
  • Belmont House, Harrogate
Welcome to Belmont House.

Located in the residential area of Starbeck in Harrogate, close to the town Train Station and Springwater School, Belmont House care home is a custom-built, three-storey care home.

The home is divided into five separate suites, spread over three floors. The Courtyard suite provides residential care for up to 30 people. The Garden and Spring Water suites both provide nursing care for 14 people each. The Park suite provides residential care for up to 17 people living with dementia, while the Promenade suite provides nursing care for up to 26 people with dementia. Each unit has a lounge and dining room for residents to relax and enjoy meals.

The home has three dedicated activities coordinators on-site to enable activities to be provided to all units. Residents enjoy activities in and out of the home which includes trips out to the pub for lunch, entertainers in the home, crafts, gardening, home baking, church services, libraries, 1-1 time and activities for annual special events and days.

They have a 5-star award in Food Hygiene at the home and believe food is a huge aspect of the care at Belmont House. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day. The Chef has been accredited with the Gold Standard in North Yorkshire County Council’s Healthier Choices awards.

The door is always open to visitors and the team will be delighted to send you further information in the post including brochure, sample menu and sample activities pack or pop in to visit. They look forward to seeing you.

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Care Provided by Belmont House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lindsey Harrison (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (100)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (99)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Belmont House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,394
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,842
    • Self-Funded Nursing Dementia Care from £1,924

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Belmont House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Belmont House Reviews (68)

Total of 68, showing 21-40
8.9

Belmont House has a Review Score of 8.9 (8.936) out of 10, based on 11 reviews in the last 2 years. Over all time Belmont House has 68 reviews.

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Review from M C (Resident) assisted by family/friend published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff helped me to settle in and look after me like they were my own.

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Review from C S (Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went into Belmont House after open-heart surgery as I live alone. I had to self isolate so only saw the inside of my room and the staff who looked after me. I was treated very well by everyone at Belmont House.

Reply from Belinda Munns, Community Liaison Coordinator at Belmont House

Thank you for your review, we are pleased you were happy with your stay and wish you well for the future.


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Review from Peter (Son of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that all the staff are very friendly, caring and kind to my mother and treat her with the dignity she deserves. They try their best to meet all her needs, which can be difficult at times! Her medication is always dispensed on time and there is usually a friendly chat to accompany the medicine.
The accommodation is super clean and smells really fresh. The entertainment is appropriate for her generation, she knows and likes most of the songs! Mother hasn't got much of an appetite, even though the food is superb and the carers will tempt her with food such as ice cream, soups or smoothies, ensuring she does not go hungry. Throughout this current pandemic the home has kept up very tight standards of security, ensuring the residents safety and security without compromising their comfort and emotional well-being. We have found the management and staff extremely understanding and sympathetic through some difficult times and we, as a family, are very grateful for their support.

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Review from Jane F (Daughter of Resident) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had vascular dementia, and when Mum could no longer manage to care for him at home, we found a place for him at Belmont House. He was only there a few months and passed away in November. However, during this time, his care was exemplary. We could not visit for much of the time he was there
because of the pandemic. However, the staff were always so kind and when speaking to them over the phone, both Mum and I was confident in the level of care he was receiving. The facilities are excellent as well. A real home for residents.

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Review from Andrew H (Son of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother finally went into care suffering with advanced Alzheimer's in February. I had managed to keep her at home for 4 years as this was her wish, however she became unsafe. I felt so guilty as I had reluctantly betrayed her wishes. However, it became very obvious from day 1 that mum was in the
right place with the right people. I cannot fault the home, the management, the admin and the whole staff. They are totally professional, loving, compassionate, hardworking and patient. Now I feel assured that mum is as safe as she be anywhere and I am proud to be associated with Belmont House.

Reply from Chloe Knight, Home Administrator at Belmont House

Thank you for your kind words. I will ensure they are passed onto the suite where Mum resides, as I know this will put a smile on many faces. Thank you so much for sharing your review.


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Review from Sharon H (Daughter of Resident) published on 10 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after in Springwater from December 2018 until her passing in February 2020. The care from the staff was wonderful. They were attentive without being intrusive and encouraged and supported Mum throughout, especially when she was in end of life care. They also supported our whole family
during this difficult time. We would recommend anyone in a similar situation to choose Belmont. They really were like an extended family.

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Review from Cyril W (Husband of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the staff, facilities, the politeness by everybody. Cannot do enough. Wish I had found this place the first time my wife went into care. Although she has dementia, she has come on immensely and for that, I will be eternally grateful.

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Review from G S (Husband of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found all the staff to be friendly, kind and very caring in looking after my wife. Daily activities being so varied enable my wife to be part of the "community". Although she needs help with the physical aspects, this is always on hand.

Reply from Chloe Knight, Home Administrator at Belmont House

Thank you for your review, it is much appreciated. Your comments have been passed on to the relevant departments.


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Review from D W (Sister-in-law of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister in law has settled in well, attends a few of the activities. So far all is well.

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Review from T K (Resident) assisted by family/friend published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been here for about 10 days and I'm very happy with all aspects of the provision. The care, the social activities, the food are all excellent (the menu choice is very good).

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Review from Janet H (Niece of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is in Belmont House. He can be difficult with some old fashioned values. The team working at Belmont have been excellent, efficient and friendly. They patiently explain what they are doing and why. Security is excellent, On every occasion I have visited the home is clean, the room and toilet
clean. It does not smell like a hospital or of old people but like a person's own home. The communal areas are light and people look happy. Brilliant environment. With thanks.

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Review from Janet C (Stepdaughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff extremely helpful, friendly and professional. I feel they support my relative and know him well, his likes, dislikes and personality. They also keep me well informed about him.
I like the fact that the home is well presented and décor and change keep it feeling fresh.

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Review from C T (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After taking a while to settle to a new environment, my relative seems very happy, staff, in general, are very very good and caring, food is very good for dietary needs and the chef is on the ball with this and also keeping us informed of any changes.

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Review from A S (Husband of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my wife. The staff are brilliant.

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Review from A R (Son of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, excellent care.
Healthy environment/home from home.
Personal touch.
Flexible visiting.

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Review from Pamela L (Friend of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly home. All the residents seem very happy. Staff are great always smiling.

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Review from Debbie H (Daughter of Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We brought my dad to Belmont House after 11 weeks in rehab accommodation, the care he has received so far has been excellent. Staff are friendly and willing to help wherever possible. Home is warm, welcoming and clean with plenty of activities.

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Review from John G (Friend of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very nice place. I hope I never need it. I would like here as good as any.

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Review from A S (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderfull! A caring home with lovely staff and excellent food.

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Review from Patricia D (Niece of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Belmont House it is always friendly and warm. I visit most days of the week and the staff are very caring and friendly to the residents and their relatives. The activity ladies do a very good job of making sure there is some activity or entertainment for residents and relatives are always
very welcome. The food is very good and caters for different needs.

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Current Review Score: 8.9 (8.936)

Overview of Review Score

The Review Score of 8.9 (8.936) out of 10 for Belmont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for Belmont House is calculated as follows: ( (68 Excellents x 5) + (53 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 132 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.519 Points relating to the number of positive Reviews for Belmont House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 11 Positive Reviews ÷ 21.2 = 0.519

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Lindsey

Lindsey Harrison

Job Title: Home Manager

Hi, my name is Lindsey and I am the Home Manager at Belmont House, I have been in position for coming up to 4 years. I have been working in Health and Social Care for 15 years, 8 year of this within management positions.