Berwick Grange

14 Wetherby Road, Harrogate HG2 7SA
Submit a Review
9.0 43 Reviews
  • Berwick Grange, Harrogate
Berwick Grange is a purpose-built care home with a peaceful and spacious environment. Dedicated to residential dementia and nursing dementia care, a round-the-clock team supports residents across two floors with passion, dignity and kindness.

Award-winning music therapy (designed to alleviate the symptoms of living with dementia, to isolate loneliness and to support memory/motor skills) forms part of a diverse diary of activities, and an on-site dedicated chaplain provides opportunities for private reflection and pastoral support, irrespective of faith.

Berwick Grange benefits from open lounges and communal areas, plus a spacious, secure garden.

Show Berwick Grange on the Map

Care Provided by Berwick Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Steve Edgar (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006

Funding & Fees Guide for Berwick Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,566 – £1,637
    • Self-Funded Nursing Dementia Care £1,686 – £1,864
  • (these prices are only a guideline, please contact Berwick Grange to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available opposite the front door to the home, further along the road from the medical centre.


Berwick Grange Reviews (43)

Total of 43, showing 41-43
9.0

Berwick Grange has a Review Score of 9.0 (9.038) out of 10, based on 6 reviews in the last 2 years. Over all time Berwick Grange has 43 reviews.

Overall Experience

  • 28
  • 15
  • 0
  • 0
  • 0

Date Published

43
4
4
6
37

Review from D S (Resident) published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and helpful.
Food adequate choice, large helpings.
Accommodation good in most respects.
Build quality lacking in some respects due to poor sub-contractors.
Cost fairly high and increasing annually.
Residential living used to subsidise care homes. Not fair.

Reply from Mandy Scott, Home Manager at Berwick Grange

Thank you for your comments dated 15th June.
I am pleased that you feel there is an adequate choice of food as this is very important for the well being of our residents. Our kitchen staff work very hard to ensure we have a varied menu and to meet residents personal choices and their dietary needs.
Unfortunately I am unable to comment on the build quality. We do use sub contractors they are vetted through our estates teams and they do give feedback and monitor the quality of the work carried out in the homes.
To date I am unaware of any concerns regarding the quality of work from contractors, or concerns around fees, however we would be happy to discuss any such concerns if raised in the home or through our robust complaints policy, how to do this is displayed in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marjorie (Wife of Resident) published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here are caring and work very hard in taking care of the residents. However I feel they are constantly short staffed, especially at holiday times or if one of them is off for some reason. It is hard to treat people with dignity when the nature of the care required individuals constant care
for their toilet requirements. My husband finds this the most difficult part. Overall I think a few extra staff would improve things - allowing time to contact each resident in a friendly way which they have not always time to do (e.g. talking to them).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emily P (Daughter of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish my mum to be in a nicer home! I can leave her content in the knowledge that she is safe and well cared for. There are plenty of activities taking place and all the residents are encouraged to take part. The staff are friendly and know the residents well. The staff are all long term,
there is low staff turn over meaning there is good continuity of care. Overall I give the home 10 out of 10!

Reply from Mandy Scott, Home Manager at Berwick Grange

Thank you so much for such positive feedback on Berwick Grange. We pride ourselves in person centred care for all our residents, and to receive such favourable comments assures us that we are doing our utmost to enhance the lives of our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (9.038)

Overview of Review Score

The Review Score of 9.0 (9.038) out of 10 for Berwick Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Berwick Grange is calculated as follows: ( (62 Excellents x 5) + (10 Goods x 4) ) ÷ 72 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.177 Points relating to the number of positive Reviews for Berwick Grange is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 6 Positive Reviews ÷ 10.4 = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet