The Grange

28 Leeds Road, Selby YO8 4HX
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9.6 52 Reviews
  • The Grange, Selby
The Grange Care Centre is an exclusive care home in Selby and the surrounding North Yorkshire Area, welcoming short and long-term residents.

The house has enjoyed a varied history since becoming a care home in the 1960s and was largely destroyed by a fire around the turn of the century. Many of the house’s original features, including the ceilings, ornate covings, and stained glass windows in the main house have all been retained along with the staircase and large landing which is popular with those seeking quiet relaxation.

The main house has undergone extensive refurbishment and now offers studio care apartments. These studio care apartments offer all the benefits of a registered care bed, with the independence of apartment living. The studios have bathrooms, kitchenettes and space for relaxing or entertaining.

The newer build of the home has a further 30 bedrooms, some with en-suite facilities, dedicated to caring for residents with dementia, with a real focus on daily living and emotional support and care.

The home can offer enhanced dementia and residential care, as well as inviting respite and daycare. It also offers two Bariatric bedrooms within the home.

Care has been taken throughout the home to ensure that the 'old' and 'new' blend together harmoniously. Although the original house is undergoing modernisation it still retains the atmosphere of a family home. The home has a friendly experienced care team and an experienced team of cooks who create delicious and nutritious home-cooked food, which also covers special dietary requirements.

The home provides access to a secure garden.

Carers are passionate about respecting each individual's rights, privacy and dignity, with the addition of a comprehensive timetable of activities.

The home offers a range of services and facilities, including its own GP access; visiting dentist; visiting opticians and visiting chiropody.

Care Provided by The Grange

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michaela Martin (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for The Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,040
    • Self-Funded Residential Dementia Care from £1,079
    • RESPITE Self-Funded Residential Care from £1,040
    • RESPITE Self-Funded Residential Dementia Care from £1,079
  • (these prices are only a guideline, please contact The Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking:
    Spacious parking area to the side of the home leading the entrance


Total of 52, showing 1-20
9.6

The Grange has a Review Score of 9.6 (9.648) out of 10, based on 9 reviews in the last 2 years. Over all time The Grange has 52 reviews.

Overall Experience

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  • 1

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Overall Experience  Overall Experience 4.0 out of 5

My dad went to The Grange in October 2023 after suffering delirium and a broken hip.
I have always found the staff welcoming to family, also caring and positive towards my dad. The Grange has a homely feel and staff are consistent - which is important for my dad. They know him well and manager his
care and needs well. Showing care and concern for him.

Reply from Michaela Martin, Manager at The Grange

Thank you for you kind review, I will pass your kind words on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I have had a few experiences with care homes as I was looking for care for my mum, but I can say The Grange is by far the best I have seen, it is always spotless and never smells of urine like a lot of them do. It is a pleasure to go and see my brother knowing he is getting well looked after, it is
superior to the one we settled on for Mum. Just like to praise all the staff for their very hard work.

Reply from Michaela Martin, Manager at The Grange

Thank you so much for your kind review. We will pass your kind words on to all staff.


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Overall Experience  Overall Experience 5.0 out of 5

The care of my wife over the past year has been excellent. The staff have looked after all her needs and when I have visited they have been good to me. I don't think they could do any better.

Reply from Michaela Martin, Manager at The Grange

Thank you Geoffrey for your kind words and lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

Every visit we make to see my mum we are greeted warmly by a member of staff. The atmosphere in the home is always welcoming. My mum is always smiling and happy, we as a family put that down to the care she is getting. Which we think is amazing! If there are any problems we are told straight away. Things
are explained to us by management, even the smallest things. We are so glad she is somewhere she is safe, looked after, and loved. We can not thank you enough. We are grateful.

Reply from Michaela Martin, Manager at The Grange

Thank you so much for your kind words and a lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend the Grange after my mother was admitted 4 and a half years ago, where she received wonderful care and consideration from all the staff, whose dedication, commitment and professionalism have been outstanding. Well organised activities allowed all to join in and we were truly
amazed by the beautiful homemade cakes straight from the Grange kitchen she received on her birthdays. She also took great delight in showing us her newly painted nails in a variety of colours when we visited. All of this put us as a family at ease knowing that she was in the best possible hands.

Reply from Michaela Martin, Manager at The Grange

Thank you so much for this wonderful review, your mum was an absolute pleasure and will remain in our hearts always.


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Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at The Grange for just over a year. During that time the carers worked hard to support her as she tried to come to terms with Dementia. She was shown great kindness and consideration. Activities for residents were sometimes limited but the Activities Coordinator works really
hard to make the best use of the resources available. Mum really enjoyed the freshly cooked food and the kitchen staff caters for her food preferences. Management dealt efficiently with any issues that arose and communication with the family was good. Sadly mum recently had to move to another care home. She and the family are sorry to be losing contact with the staff and residents we had grown fond of. We wish everyone at The Grange all the best for their future.

Reply from Michaela Martin, Manager at The Grange

Thank you for your very kind words I will pass these on to our staff and we certainly miss mum and yourself. We are always here if you need a catch-up.


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Overall Experience  Overall Experience 5.0 out of 5

Following a fall and a stay in hospital, my mother was submitted to The Grange for a period of recovery. However, due to worsening dementia, she has become a permanent resident. Since day one, I have been extremely impressed with the care and attention by all staff I meet and speak to. The rooms are
always clean and the staff try to engage with the residents at all times. I like that all residents eat their meals together in the dining room which brings a sense of community. It is a relief to know that my mother is safe in her environment (as she had started to wander) and that she is treated with care and dignity at all times. Whilst she is a very independent person, I think she understands that it is better for her to be in a place where she can be looked after. Since moving in, her attitude and general demeanour have improved. I would recommend The Grange to anyone looking for somewhere for a loved one who needs care and support.

Reply from Robin Bennett, Regional Manager at The Grange

Thank you for taking the time to leave such a positive review of The Grange. I will ensure the team receive your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum settled here very quickly. The staff were lovely and always treated her with patience and kindness. Her privacy was always respected, as were her belongings. She always enjoyed the activities and was always included. Nothing but praise for all the staff.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for your kind review. I will pass your kind words on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend The Grange. I have a family friend who is in The Grange. I visit on a weekly basis and the staff are very friendly and the management can't do enough for the visitors and residents, nothing is too much trouble. The house is always clean and the facilities in the care home are
fantastic. They have different activities on for the residents to get them up, about and enjoying themselves.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for taking the time to write a very kind review.


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Overall Experience  Overall Experience 4.0 out of 5

My mum was admitted to this care home via recommendation from the north Yorkshire council. Initially placed in the main house, which was beautiful, sadly, due to her worsening dementia a decision was made to move her to The Mews (a dementia-friendly unit). Here she got the support she needed. She regularly
told us how kind the staff were, and how much she enjoyed the food. Mum sadly passed away, but highly recommend The Grange.

Reply from Robin Bennett, Regional Manager at The Grange

Thank you for taking the time to leave such a lovely review of The Grange. I will ensure that the staff team receive your wonderful feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The management and all the staff at The Grange provided excellent care for my mother during her whole stay and in particular, during the last weeks of her life.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for your kind words. It was an absolute pleasure to look after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 10 months prior to her passing away recently. During her time at The Grange, Mum received kindness and support for her condition from the dedicated team of people working there. A lovely atmosphere at Christmas when family members were able to attend a pantomime one day and join
in Christmas activities another day. Delicious assorted buffet made available for residents and guests too! Activities were adapted to meet each residents' needs. Telephone enquiries are dealt with in a very friendly manner. Beautiful residents' lounges.

Reply from Robin Bennett, Regional Manager at The Grange

Thank you for taking the time to leave such a lovely review regarding your experience with The Grange. I will ensure you feedback is shared with all the team.


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Overall Experience  Overall Experience 5.0 out of 5

I volunteered at the Christmas Fun Day to assist with arts and crafts. It was such a lovely day, with a happy and friendly atmosphere. Each and every one of the residents had access to the activities and were adapted/supported to their individual needs. It was also lovely to see families being involved
too. I was made to feel welcome by both staff and residents and had some lovely chats and lots of laughs. The Grange is an absolute credit to the staff who work there.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for your kind words and your very kind review.


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Overall Experience  Overall Experience 5.0 out of 5

Would like to say how fantastic The Grange is. The staff are absolutely amazing at what they do, they all wear masks and make me feel very safe and comfortable. I can't thank them enough for what they have done with my auntie. I have never seen her looking so good and healthy.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for your kind review and lovely words.


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Overall Experience  Overall Experience 5.0 out of 5

The difference in my mum is unbelievable since she moved in. The staff are fantastic with the residents and are so helpful. The house is always so clean and they do lots of activities with the residents. I can't say how much I am impressed with it all and have worked in care for 15 years.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you very much for your kind words and a lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

The care home staff are wonderful and very kind and considerate to the residents and visitors. The new building is beautifully refurbished and the resident's bedrooms are very comfortable and have great amenities.
This is the care home that has set a very high standard and the staff should be very
proud.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you so much for your kind words and lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this home. After visiting a friend, who is a resident there, the visiting pod is just perfect and safe during these terrible times. It was spotlessly clean and masks were worn by all staff, which made me feel even safer. The staff are very friendly and the management can't do
enough for the visitors and residents, nothing is too much trouble.
My friend was telling me all about their new activities coordinator and having lunch in the garden and doing gardening, planting some beautiful flowers. It was lovely seeing them so happy. Highly recommended.

Reply from Michaela Summers-Binns, Manager at The Grange

Thank you very much for your kind words and for taking the time to review our home.


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Overall Experience  Overall Experience 1.0 out of 5

Absolute appalling experience. Upon reviewing this care home I saw that the reviews were really positive. Therefore I believed it was a highly reputable care home. My nan went into this care home for a trial only. Prior to this, I and my mum was looking after Nan daily, therefore our communication was
paramount to Nan. For a number of weeks, this care home would not allow us any contact at all! Video calls declined, phone calls declined, any form of contact declined. Extremely distressing for us and most certainly for my nan with dementia. After a number of weeks, we finally saw nan and the deterioration was significant. The staff were rude, had no compassion and was consistently providing misleading information to family. Thankfully nan is now residing at an alternative placement, has improved significantly and family communication is being supported.

Reply from Juliet Peall, Regional Manager at The Grange

Thank you for taking the time to provide a review. We take all feedback seriously and proactively address concerns when raised.
Your concerns around lack of communication, empathy and compassion were identified at the time and investigated, we worked with the regulators and Local Authority to seek a resolution. We are sorry that you feel we did not meet your expectation and it is pleasing to note that your nan is now happy within another care environment.


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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful, caring home with very friendly caring staff. Always happy to help. It has been a very difficult year and due to the restrictions, I have not been able to visit, however, the home has ensured that I receive video calls so we can keep in touch. Amazing, friendly home. I would definitely
recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited my aunt recently and have been very impressed with the arrangements provided. I have also visited another relative in a different care home who have not provided such an innovative solution to Covid safe visiting.
The staff were welcoming and friendly and projected a very positive image
of themselves and the home.

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for The Grange is calculated as follows: ( (84 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for The Grange is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Michaela

Michaela Martin

Job Title: Home Manager

Michaela is our home manager at The Grange. She is dedicated, experienced and passionate about delivering first care to all our residents.


Frequently Asked Questions about The Grange

What types of Care is The Grange registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Grange have?

There are 43 Single Rooms.

What are the Facilities & Services at The Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Selby?

0.4 mile(s) as the crow flies, distance by road may be significantly further.