Parking:
Spacious parking area to the side of the home leading the entrance
The Grange has a Review Score of 9.6 (9.648) out of 10, based on 9 reviews in the last 2 years. Over all time The Grange has 52 reviews.
Review from Ted A (Husband of Resident) published on 4 January 2018
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The staff at The Grange are very caring and always helpful and very understanding.
I would highly recommend this home to all the family and friends. It is the best care home in Selby.
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Review from Alan H (Grandson of Resident) published on 14 December 2017
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Review from L P (Daughter of Resident) published on 7 December 2017
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Review from J D (Granddaughter of Resident) published on 7 December 2017
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The carers are very kind and polite and the manager and deputy manager are always helpful and very dedicated.
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Review from A S (Sister of Resident) published on 12 October 2017
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Activity lady is very nice. I'm glad you've got her.
Facilities are good.
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Review from C B (Friend of Resident) published on 2 October 2017
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Review from C S (Daughter of Resident) published on 3 August 2017
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Review from Don S (Friend of Resident) published on 3 August 2017
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Review from Trevor C (Husband of Resident) published on 1 August 2017
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Review from Mavis B (Wife of Resident) published on 13 July 2017
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Review from Michael G (Son of Resident) published on 12 July 2017
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Review from Janet T (Niece of Resident) published on 7 June 2017
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The Review Score of 9.6 (9.648) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.748 for The Grange is calculated as follows: ( (84 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.748
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for The Grange is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jan 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Michaela is our home manager at The Grange. She is dedicated, experienced and passionate about delivering first care to all our residents.