We accept all forms of funding towards your weekly fee.
Visitors are welcome at any time.
On site parking.
Craven Nursing Home has a Review Score of 9.7 (9.705) out of 10, based on 14 reviews in the last 2 years. Over all time Craven Nursing Home has 46 reviews.
Review from Alison S (Daughter of Resident) published on 4 September 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words. It was our pleasure to care for your Mum, and it is always such an honour to care for our residents.
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Review from Rachel R (Daughter of Resident) published on 3 April 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your very kind words; I will be sure to pass on to the whole team. It was a pleasure to be able to care for your mum and you all as a family.
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Review from C M (Daughter of Resident) published on 29 February 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it was a pleasure to look after your father.
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Review from Ruth J (Daughter of Resident) published on 31 January 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, I will pass them on to the team. It was a pleasure to care for your father and your family.
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Review from Madeleine L (Wife of Resident) published on 30 January 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it is a pleasure to look after your husband and yourself when visiting. I will pass onto the team also.
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Review from Steve H (Son of Resident) published on 18 January 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your lovely kind words, we are so thrilled that you are happy with the care your mum receives.
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Review from Jackie M (Daughter-in-law of Resident) published on 17 January 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for such lovely, kind words. It was a pleasure to get to know your father-in-law and yourselves and to be able to care for you all. I will pass your lovely feedback on to the teams, I'm sure they will be delighted to hear it. Thanks again.
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Review from Paul B (Son of Resident) published on 15 January 2024
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it was a pleasure to look after your mum in her final years.
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Review from Mark H (Son of Resident) published on 29 December 2023
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your very kind words. It was a pleasure to care for her.
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Review from Gordon P (Husband of Resident) assisted by family/friend published on 18 December 2023
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it was a pleasure to care for and look after your wife.
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Review from Richard H (Son of Resident) published on 27 November 2023
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it was a pleasure to be able to care for your mum.
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Review from D K (Son of Resident) published on 13 November 2023
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Reply from Stephanie Bowers, Manager at Craven Nursing Home
Thank you for your kind words, it was an absolute pleasure to care for your Dad during his last year of life.
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Review from Hilary O (Wife of Resident) published on 16 June 2023
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Reply from Peter Chadwick, Marketing Manager at Craven Nursing Home
Thank you for your kind words, I'll make sure that they are passed on to the team at Craven Nursing Home.
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Review from J P (Friend of Resident) published on 26 May 2023
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Reply from Peter Chadwick, Marketing Manager at Craven Nursing Home
Thank you for your kind words about our staff and our home. I'll make sure to pass your message on to the team. Thank you.
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Review from Vicki H (Daughter of Resident) published on 13 February 2023
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Review from John S (Son of Resident) published on 13 February 2023
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Review from Mary S (Daughter of Resident) published on 26 December 2022
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Review from Jonathan H (Son of Resident) published on 15 December 2022
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Reply from Philippa Young, Quality Assurance Manager at Craven Nursing Home
Many thanks for your kind words, it means a lot to receive such a lovely review and we will ensure the feedback is passed to staff. Many thanks.
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Review from Diane C (Daughter of Resident) published on 29 September 2022
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Review from Brenda T (Daughter of Resident) published on 5 August 2021
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Reply from Christine Smith, Manager at Craven Nursing Home
Thank you so much for your very kind words, we were very happy to look after your mother, she was a joy and full of character. We all miss her but in particular the care staff who became very close to her. I will ensure your lovely comments are passed on to the staff, they will be much appreciated. Thank you again.
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The Review Score of 9.7 (9.705) out of 10 for Craven Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.705 for Craven Nursing Home is calculated as follows: ( (112 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.705
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Craven Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Feb 2025
General Nursing Care, Dementia Nursing Care, Complex Care, Palliative Care, Residential Care and Dementia Residential Care rooms available. (Respite & Permanent).
Recipient:
Spellman Care
Date: Friday 11 Oct 2024 More details
Recipient:
Spellman Care
Date: Friday 27 Sep 2024 More details
Recipient:
Spellman Care
Date: Tuesday 03 Sep 2024 More details
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Job Title: Home Manager
Hi, my name is Steph. I am the Registered Manager at Craven Nursing Home.
I have worked here for over 20 years, starting as a Care Assistant in 2002. I have been a Registered General Nurse now for over 15 years. I was Clinical Lead on nights for a year before being promoted to Deputy Manager in January 2020, and subsequently Home Manager in June 2023.
My passion has always been Palliative/End of Life Care, being able to deliver Person-Centred Care, in a respectful and dignified way to our residents and giving support to our relatives.
I enjoy delivering the very best care to our residents with kindness, dignity, and compassion. We have very experienced and caring members of staff at Craven, and I am proud to be part of this fantastic team!
Job Title: Acting Deputy Manager
Joined: 2016
My name is Zoe Glennon, and I am the Acting Deputy Manager here at Craven Nursing Home.
I take great pride in my work, and my main priority is to make sure that our residents are well looked after.
When I am not at work, I am a wife and a busy mum of 3 children. I was originally from Manchester and moved to Yorkshire when I met my husband. I love living in Yorkshire and couldn’t imagine working and living anywhere else.
Job Title: Unit Manager
Hi, my name is Ros. I've worked at Craven Nursing Home for 8 years, with 44 years of nursing experience.
I've always worked on our Swan unit, becoming Unit Manager in July 2022.
I love working with our residents and my team, and I wouldn't work anywhere else!
Job Title: Head Housekeeper
Joined: 2007
I’ve been working at Craven Nursing Home for 15 years, previously working at a private hospital as a hospital services manager. Having found my passion for care, I moved into housekeeping 7 years ago.
Job Title: Nurse
Hello, I'm Lauren, one of the Registered General Nurses (RGN) at Craven Nursing Home. I arrived from the Philippines in 2021 and have been dedicated to working in care homes, having joined the Craven team in October 2022.
Back in my hometown, I had the privilege of caring for my grandparents, and this experience ignited my passion for nursing. Working at Craven always evokes fond memories of my grandparents, which fuels my commitment to providing the best care to our residents and being a valuable team member alongside my colleagues.
I find immense satisfaction in bringing smiles and positivity to our residents, contributing to the overall well-being of our home.
Job Title: Nurse
Joined: 2021
I arrived in the UK in December 2021, passing my Qualification to be a UK Registered Nurse in May 2022, which I consider the biggest achievement in my life.
Working as a Nurse in a Dementia Unit has always been challenging yet fulfilling. But making a difference in the lives of both our residents and their families is such a great honour for me to be part of.
In my spare time, I enjoy spending time with my two daughters, Ara and Aliah. We enjoy the outdoors, playing in the park and just spending quality time together.
Job Title: Activity Coordinator
Joined: 2023
Hi, my name is Katie Williscroft, I am one of the Activity Coordinators at Craven Nursing Home.
I started working in housekeeping at Craven in February 2023, transferring to activities in September of the same year.
I love working with and getting to know all the residents, the best part of my job is hearing all residents’ stories and making them smile.
I'm an outgoing and friendly person, who loves to make new memories with residents, making their stay with us fun and enjoyable.
Job Title: Activity Coordinator
Joined: 2024
Hi, I'm Maria, and I've dedicated the past 12 years to caring for others. I joined the Craven team in October, and I'm passionate about building meaningful relationships with our residents. I love learning about their unique stories and discovering what brings them joy. I strive to create a welcoming and supportive environment where everyone feels comfortable expressing themselves.
As a veteran-friendly care home, we have a special responsibility to honour and celebrate the courage and sacrifices of our veterans. I believe it's essential to provide the utmost care and support to those who have served our country.
Job Title: Activities Driver
Joined: 2024
Philip Hobson | Activities Driver
Job Title: Receptionist
I began working for Craven Nursing Home in October 2022. After being in the dental industry for 8 years I wanted a change of scenery, but still within the health sector.
I enjoy talking to people and making them feel at home when they come through the door.
Job Title: Senior Carer
Joined: 2016
Hi, my name is Jennifer, I have worked in the dementia community at the Craven Nursing Home for the last 7 years.
I am very enthusiastic and passionate about my work here, and I feel that I can contribute a lot to the resident's daily lives.
I am a happy and jovial person who likes to make other people smile. I am a very outgoing person who always has a smile. My family is truly my greatest gift and love.
Job Title: Senior Night Carer
Joined: 2023
Hello, My name is Margaret Chitura.
I joined Craven Nursing Home in March 2023, after 2 years of working as a Health Care Assistant in Africa. I have a passion for adult care and believe that I can make a difference in residents' lives.
I always make sure that I put a smile on my face to spread positivity amongst residents, their families and my colleagues.
Job Title: Senior Carer
Joined: 2023
I arrived in the UK from the Philippines and started work at Craven Nursing Home in January of 2023. I have a medical degree and background, with experience working with children as well as the elderly.
When it comes to people who need care and assistance, I am passionate and always strive to provide the best care possible. I believe that with my hard work, respect and patience, I can make a difference to others, especially to our residents.
With my smile and positive perspective in life, I like to spread my positivity, not just my to colleagues, but also to residents and their families.