Ashfield Court

3 Tewit Well Road, Harrogate HG2 8JG
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9.5 46 Reviews
  • Ashfield Court, Harrogate
Ashfield Court Nursing Home is located close to the Stray public parkland on Tewitt Well Road and walking distance to many of the local attractions in the town centre. This glamourous, late 1800s building was the former Barnardo’s Roberts Memorial Home, used to care for boys from 1910 until 1947 when the home first became a convalescent home. The home, which has retained many of its original features, specialises in care for adult services, including nursing, residential, respite and palliative care, as well as opening its doors to the public as a day care centre.

Inside the home, which is located over 3 floors, you will find a modern lounge, comfortable dining rooms and conservatory on the ground floor. The bedrooms in the basement boast access to a private, secure courtyard, spacious lounge and dining room. All of the bedrooms have ensuite facilities are provided with furniture and there are communal shower rooms and bath amenities.

Parking is available on the main road and side streets to the home for visitors accessing the home by car. The number 36, A2 Flyer and X52.

They have two dedicated activities coordinators on-site and residents enjoy activities in and out of the home which includes trips out, entertainers in the home, crafts, prize bingo, gardening, home baking, dominos, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves, there are board games available as well as 1-1 time in resident bedrooms.

They have a 5-star award in Food Hygiene and believe food is a huge aspect of their care at Ashfield Court. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

Their door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack.

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Care Provided by Ashfield Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Les Marshall (Care Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for Ashfield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,310
    • Self-Funded Nursing Care from £1,672

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Ashfield Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Ashfield Court Reviews (46)

Total of 46, showing 1-20
9.5

Ashfield Court has a Review Score of 9.5 (9.466) out of 10, based on 8 reviews in the last 2 years. Over all time Ashfield Court has 46 reviews.

Overall Experience

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Review from J S (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Ashfield Court in March 2021 with 3 months of funding for end-of-life care. Now 3.5 years on and aged 98 I cannot fault the care he has received. He enjoys the mix of activities provided and quiet time in his room. Volunteers assist him with hospital visits and the library supplies
large print books. Ashfield Court is a very pleasant and caring place to visit. Thank you.

Reply from Katrina Hay, Regional Director at Ashfield Court

Thank you for the wonderful feedback, I am so pleased that you are happy with your Father's care at Ashfield, we always aim to deliver the best care possible and we will share this positive feedback with the rest of the team.


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Review from Anne B (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit selecting Ashfield Court for my Mum to our last visit following her death, this home was welcoming supportive and kind. The friendly feeling of a real home was always present and the care was warm, compassionate and excellent. Mum felt safe and cherished and so did we. So thank
you so much.

Reply from Katrina Hay, Regional Director at Ashfield Court

Thank you for the positive feedback, I am glad that you were happy with the care that was provided for your Mum, we will share the feedback with the rest of the team.


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Review from C H (Wife of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcoming to residents family and visitors. Cheerful family atmosphere with fantastic staff. I have recommended the home to others as happy with the high quality of care provided.

Reply from Katrina Hay, Regional Director at Ashfield Court

Thank you for your positive comments, we will share this feedback with the rest of the team.


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Review from Susan W (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and stepfather came into Ashfield Court just before the first lockdown. They were there until December 2023 (Mum) and June 2024 (stepfather). During that time, the nursing home had to deal with Covid and all that followed. The nursing care has been excellent throughout that difficult 4 year
period.

Reply from Katrina, Regional Director at Ashfield Court

Thank you for your lovely comment, we will share this with the rest of the team.


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Review from Sue C (Daughter of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit, we felt that Ashfield Court would be a lovely place for Mum to live and that they could offer all the support she needs. The staff are fabulous and have made every effort to help Mum settle in and live as good a life as possible. We know she is in good hands, and that helps us
so much. The biggest possible thank you to everyone at Ashfield Court.

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Review from L H (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went in for respite and has now decided to stay permanently. Mum has settled in well and the staff are friendly and caring. Communication between and with staff is excellent, particularly regarding any concerns and medical issues. Always the same staff members of staff which is important to Mum.

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Review from Carrie H (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was immediately taken by the staff who were all courteous, understanding, helpful and approachable
This was much appreciated at a stressful and difficult time.
I was listened to from the outset, both at the initial viewing of the home and on arrival in my sleep deprived state!
The home whilst
not a state-of-the-art purpose-built care home, is nevertheless a workable endearing building to provide the care needed for the residents.
Good level of cleanliness, varied menus and has a welcoming family atmosphere I quickly warmed to and established a good relationship with all the fabulous hard working team.
From the carers, to the nurses, activities coordinators, office team, caretaker to the management I give praise and gratitude to them all.
I feel confident that I can speak to any department with any queries or concerns
The nursing staff are communicative, transparent and caring I feel my mum is well looked after
The entire team are conscientious, patient and understanding.

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Review from J M (Respite Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. From the top man, through the care staff and all trained staff. Without fail they all show great kindness and willingness to help in any way they can. I was impressed by the look and communal spaces of this home. Very well presented and cleaned. Nothing was too much for anyone.
They
assisted me in my recovery and I remain grateful to one and all. Thank you.

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Review from G L (Husband of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff provide excellent support and care to all the residents interacting in a very friendly manner with the residents and also the visitors. In this regard, now the need for masks has been removed, the relationships between staff, residents and visitors are more normal and enjoyable. All the
facilities are bright, well-decorated and spotlessly clean. Where paintings and items from home can be placed in the resident's room, it makes it more comfortable and friendly. I particularly look forward to joining in with a cup of tea and biscuit in the afternoon, not forgetting a glass of wine on a Friday.

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Review from Simon K (Son of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Ashfield Court for just over a year. The manager and the whole team were simply brilliant. Dad was treated with care, love and respect. Thank you!

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Review from Jean S (Resident) assisted by family/friend published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first experience of residential care. All the staff here are helpful and friendly. There has been some staff shortages during June, however, this is now easing with new staff coming in rather than agency staff.

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Review from S R (Daughter-in-law of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring home from home. Lovely thoughtful staff who treat residents and family with dignity and respect.

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Review from J W (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In difficult circumstances, the management and staff are doing a great job. My mother has settled in and the staff are now getting used to her needs. The staff seem friendly and caring and take on board my requests and are always willing to keep me up to date on her care plan.

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Review from E B (Resident) assisted by family/friend published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and friendly. Variety of meals is generally good, although sometimes challenging for the age of residents, eg. large sausage roll for tea, chicken with bones, goats cheese stack. Excellent room but ensuite small and dated.
Fees are high, especially with recent eight percent
increase. No discount given when residents are in hospital, although no care or meals received.

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Review from D A (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has kept residents very safe during the Covid-19 epidemic. Staff are friendly and helpful, and there is a low staff turnover. The trained nurses are very thorough, approachable and responsive. The home is clean and welcoming. My mum is happy here.

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Review from S M (Friend of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was nice and tidy. The manager greeted me and after covid checks, he kindly took me to see my friends. He was just right in his approach, he was very kind. My friends have a beautiful room and have been able to arrange their room as they like it. I think the home has a lovely atmosphere, welcoming,
and just the right place for my friends. Thanks for caring for them so well.

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Review from Michael D (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Ashfield Court for three years. The care he has received has been excellent. The home is well managed, the staff are friendly and helpful at all times. I would recommend Ashfield Court to anyone, without reservation.

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Review from J I (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home are very good with my father, who has vascular dementia, and can be quite difficult. I feel much better, knowing he is safe and well cared for.

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Review from Ian S (Son of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old father was transferred to Ashfield Court from hospice three months ago, needing full support from their team. A care home was the only option given his needs, despite his prior statement that he would never go to a care home. Since then the team at Ashfield Court have provided full physical
and medical support to enable him to quickly settle in his new home. I have been very impressed with all of the staff at Ashfield Court who have always demonstrated patience, compassion, and care in their work, and in all aspects, the team are organised and well managed. Three months on my father has settled well and despite his intent to never set foot in a care home, and he recognises that this is the only practical option given his health. As it fell to me to find a suitable home for my father to move to, I relied on CQC reviews and a visit to Ashfield Court. I am very happy that I made the right decision by moving my father there, and can highly recommend it.

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Review from J W (Niece of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been wonderful in caring for my aunt and supporting myself (her niece) and her daughter, particularly during these difficult times. I can not thank them enough in being so accommodating and caring. They are all amazing and I feel 100% happy with the choice of home I made.

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Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Ashfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Ashfield Court is calculated as follows: ( (77 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.689 Points relating to the number of positive Reviews for Ashfield Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Top 20 Large Care Home Groups 2019

Recipient: Maria Mallaband Care Group Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Large Care Home Groups 2017

Recipient: Maria Mallaband Care Group Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Large Care Home Groups 2016

Recipient: Maria Mallaband Care Group Ltd

Date: Monday 15 Feb 2016 More details

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Meet the Team (1)

No image found

Les Marshall

Job Title: Care Home Manager

Joined: 2011

Hello, I am Les your Home Manager at Ashfield Court.


I qualified as a Registered General Nurse (RGN) in 1997 after volunteering on a hospital ward and realised my passion for care.


I came to Rosedale in 2011 as a nurse and worked my way to a deputy position at the home becoming Deputy Manager in 2014 and then Manager in August 2019.


Les believe the most important aspect of a happy care home is ensuring that his residents and staff are happy and well looked after. By supporting the staff at the home and ensuring they are getting the best out of what they are doing and achieving their goals makes Ashfield Court the wonderful home it is.


We are one big happy family at Ashfield Court.


Frequently Asked Questions about Ashfield Court

What types of Care is Ashfield Court registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashfield Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Ashfield Court have?

There are 37 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Ashfield Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashfield Court to the centre of Harrogate?

0.5 mile(s) as the crow flies, distance by road may be significantly further.