Ashfield Court

3 Tewit Well Road, Harrogate HG2 8JG
Submit a Review
9.5 46 Reviews
  • Ashfield Court, Harrogate
Ashfield Court Nursing Home is located close to the Stray public parkland on Tewitt Well Road and walking distance to many of the local attractions in the town centre. This glamourous, late 1800s building was the former Barnardo’s Roberts Memorial Home, used to care for boys from 1910 until 1947 when the home first became a convalescent home. The home, which has retained many of its original features, specialises in care for adult services, including nursing, residential, respite and palliative care, as well as opening its doors to the public as a day care centre.

Inside the home, which is located over 3 floors, you will find a modern lounge, comfortable dining rooms and conservatory on the ground floor. The bedrooms in the basement boast access to a private, secure courtyard, spacious lounge and dining room. All of the bedrooms have ensuite facilities are provided with furniture and there are communal shower rooms and bath amenities.

Parking is available on the main road and side streets to the home for visitors accessing the home by car. The number 36, A2 Flyer and X52.

They have two dedicated activities coordinators on-site and residents enjoy activities in and out of the home which includes trips out, entertainers in the home, crafts, prize bingo, gardening, home baking, dominos, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves, there are board games available as well as 1-1 time in resident bedrooms.

They have a 5-star award in Food Hygiene and believe food is a huge aspect of their care at Ashfield Court. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

Their door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack.

Show Ashfield Court on the Map

Care Provided by Ashfield Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Les Marshall (Care Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for Ashfield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,310
    • Self-Funded Nursing Care from £1,672

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Ashfield Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Ashfield Court Reviews (46)

Total of 46, showing 41-46
9.5

Ashfield Court has a Review Score of 9.5 (9.466) out of 10, based on 8 reviews in the last 2 years. Over all time Ashfield Court has 46 reviews.

Overall Experience

  • 32
  • 13
  • 1
  • 0
  • 0

Date Published

46
3
4
8
38

Review from Ellen H (Sister of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is in the home and she couldn't get better care. She has 24 hour nursing care. The home is so clean. When I go, everybody is very nice and kind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jules B (Sister of Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashfield Court is always a welcoming and happy place to visit. Staff are friendly, helpful and kind. The environment is always clean and tidy and a great effort is made to celebrate anything that needs celebrating! and to make the place look attractive. I believe that residents are treated with love
and respect and compassion and you can't ask for more that that!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Betty T (Friend of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I chose Ashfield Court for my friend from among the many I saw and visited in Harrogate. I have not been disappointed. My friend did not want to leave her own home so the transition was difficult. She is still not fully 100% happy but that is her not the home. The staff do all they can to help her,
she is well looked after; she is clean - her clothes are clean; her room is clean and she is well fed. There are numerous activities but she chooses not to take part - which is a great shame. I feel I could not have chosen better for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael N (Son of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident for the past three weeks for nursing care. She is 88 and has pancreatic and liver cancer. She loved the home and her room form the beginning and the staff have been exceptional, from all the domestic staff, nurses and administration and management. They even counsel my family
who have been quite distraught about my mothers diagnosis. Honestly, I have never met a more helpful, friendly and compassionate set of people in my life. Word of mouth and a visit was all it needed for my mother and I to choose Ashfield Court thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce S (Friend of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent at all times of the day and night. A warm, friendly atmosphere within the home. Clean and well looked after. Many activities take place each week/ residents are treated respectively.
Dining area always looks nice, tables have flowers on etc. All management and staff are approachable
at any time. Go out of their way to help residents. The manager always has a smile for all the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alex C (Son of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional wonderful management and staff working hard to provide an excellent care service to all their residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Ashfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Ashfield Court is calculated as follows: ( (77 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 94 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.689 Points relating to the number of positive Reviews for Ashfield Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Les Marshall

Job Title: Care Home Manager

Joined: 2011

Hello, I am Les your Home Manager at Ashfield Court.


I qualified as a Registered General Nurse (RGN) in 1997 after volunteering on a hospital ward and realised my passion for care.


I came to Rosedale in 2011 as a nurse and worked my way to a deputy position at the home becoming Deputy Manager in 2014 and then Manager in August 2019.


Les believe the most important aspect of a happy care home is ensuring that his residents and staff are happy and well looked after. By supporting the staff at the home and ensuring they are getting the best out of what they are doing and achieving their goals makes Ashfield Court the wonderful home it is.


We are one big happy family at Ashfield Court.