Granby Rose Care Home

(Specialist Dementia Unit), Highgate Park, Harrogate HG1 4PA
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9.7 58 Reviews
  • Granby Rose Care Home, Harrogate
Granby Rose is a specialist dementia unit situated in Harrogate, North Yorkshire, that welcomes elderly and younger residents with various stages of dementia.

Residents benefit from a comfortable facility that uses the latest care industry methods and technologies in order to improve the well-being of people living with dementia and which encourages a more vibrant day-to-day living.

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Care Provided by Granby Rose Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Victoria Longmuir (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Granby Rose Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Granby Rose Care Home Reviews (58)

Total of 58, showing 1-20
9.7

Granby Rose Care Home has a Review Score of 9.7 (9.654) out of 10, based on 22 reviews in the last 2 years. Over all time Granby Rose Care Home has 58 reviews.

Overall Experience

  • 44
  • 12
  • 0
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  • 2

Date Published

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Review from Jen B (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care mum recieves is great at Granby Rose, All the staff are friendly and kind, Mum is well taken care of, her needs met, they always make sure she is comfortable, she is fed well and treated well.

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Review from Julie S (Wife of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have such admiration for the caring way two of the ladies work together along with the rest of their dedicated team.
I know my husband is getting the best care and it's delivered in such a caring way.
Thank you to all the team.

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Review from Eric B (Husband of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very well cared for by happy and excellent staff. She is always well dressed in a coordinated fashion as though some thought had been made. She now seems more settled and this is very reassuring for myself and my family.

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Review from Debra R (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the level of care at Granby Rose Care Home. My mother has been a resident for the last two years. During that time, her health has certainly deteriorated but, at every step of the way, Granby Rose has reacted to ensure she is comfortable and well looked after. All the staff are incredibly
kind with their care and generous with their time. Thank you so much, Granby Rose!

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Review from Gillian K (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Granby Rose for just over 2 years. I find that she can be left should I not be able to visit regularly without me worrying about her. None of us want to place a parent in a home, but I know that the staff and management run Granby for the benefit of the residents.
I
know my mother is quite difficult to deal with but the staff really do their utmost to see that she is safe, clean, fed and looked after. The cleaners are perpetually fighting a battle for cleanliness given that some of the residents are incontinent. They try hard to keep on top of it.
The manager is a first-rate leader and takes enormous care of her charges. If I feel I need to speak to her with concerns about my mother, I do. The staff are always busy dealing with the residents but their attitude is one of good humour and kindness. Four Seasons is extremely lucky to have such good people and she is excellent at choosing staff who will fit her ethos of kindness and compassion,

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Review from Catherine G (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this wonderful nursing home since March 2024 and we are delighted with the care she is receiving.
The home is a specialist dementia care nursing unit with around 25 complex patients who are all treated with kindness, dignity and love.
The level of training the carers
obviously have is impressive and they work closely with the nursing staff ensuring that any potential illness, injury or other worries are addressed immediately.
Any falls are reported to us promptly even where no injuries have occurred and the home operates an open and transparent policy.
Added to all of this the staff are a very happy team, they all interact with the residents as if they were members of the family which I'm sure is the reason for the calm friendly atmosphere which resonates throughout the building.
My mother is always clean and presentable and so much calmer and happier than she was in her previous home, there is a massive difference between the two places!

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Review from K R (Husband of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a fine example of how this type of home should be run.
The staff are both kind and considerate to both residents and visitors.
The general condition of the buildings is fine and the decor is satisfactory.
The activities section works hard to keep the residents aware and amused.
The food
is very good and plentiful.
Both the medical staff and non-medical staff are efficient and kind.
I would recommend the home to anyone requiring good medical care and a good environment.

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Review from Linda R (Sister of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my sister receives at Granby Rose, after a not-so-positive experience in another care setting. The staff always appear cheerful and remain kind and patient wanting the best outcomes for those in their care.

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Review from R B (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for at Granby Rose Care Home. The carers treat my mother with respect and she always seems happy when I visit her. The management team are always trying to improve the facilities at the home and has made many changes in the last year. I thoroughly recommend Granby Rose for specialist
dementia care.

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Review from Simon R (Son-in-law of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident at Granby Rose. My wife and I live abroad and we rely on the excellent level of care she receives. The staff give her the care and attention she needs and at the same time, they are always available and proactive to update my wife and I on her well-being. I cannot fault
the commitment and kindness in their work.

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Review from Roberta E (Sister of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has a rarer type of dementia and complex needs. All the staff are unfailingly kind to her and treat her with dignity. She is settled at Granby Rose, which as a smaller, more intimate unit suits her much better than our experience at a previous care home.

Reply from Maisie Lawrence, Marketing Assistant at Granby Rose Care Home

Hello, thank you very much for taking the time to leave such a positive review of Granby Rose Care Home. We are pleased to hear how well your sister has settled in. Our team is dedicated to caring for all of our residents with the dignity they deserve and unwavering kindness, so we appreciate your lovely feedback. It is our pleasure to continue providing excellent care to your sister, and we hope to see you again soon.


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Review from Georgie M (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has early onset Alzheimer's is a resident at Granby Rose.
I could not be happier with the care she has received there, or praise the staff highly enough.
After seeing Mum struggle in more clinical settings, it is wonderful to see her in a place as homely and welcoming as Granby.
Mum
receives excellent care from the staff in general and her assigned 1:1 carers as well. Since being there, she is eating properly and sleeping well.
Unfortunately she is prone to falls and minor illnesses, but the staff have always kept us aware of this and been prompt in calling in a GP when needed.
The home also allows visitors to bring in dogs, and seeing our family dog has been a major boost for Mum.

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Review from Claudia M (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the professional and compassionate care the team at Granby Rose have provided for our mum. The communication from the team is faultless, and whenever I visit I can see that my mum is happy, settled and well cared for. This gives me such peace of mind, especially knowing that her needs
are quite complex. Thank you Team Granby Rose!

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Review from Anna H (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During his time at Granby Rose Care Home, Dad has received the highest possible standard of care and attention. All of his needs are met with expertise and compassion.
Every member of staff is kind and friendly, always prepared to go the extra mile for residents and their families. The atmosphere
is warm and welcoming; there is a real feeling of community.
Without a doubt, Granby Rose is second to none!

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Review from Patricia J (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Granby Rose not a name that I was familiar with but one I will never forget. My husband arrived here 12 days before Christmas and the first thing I felt was the love from all the staff, it became my second family. The care that the residents receive is outstanding. I will never be able to thank enough
the manager and all the staff for the wonderful way they looked after my husband, myself and the family.

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Review from Y H (Wife of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband moved into Granby Rose in Spring 2023. He was mobile, alert, engaged and questioned everything - I wish I had listened to the voices in my head telling me to take him home with me. His upset and fear were evident from the start but management told me he was just settling in and getting used
to his new surroundings which can take time! He quickly became less mobile, less engaged, very drowsy and mostly incoherent and within 4 weeks, following several falls, substantial weight loss and Safeguarding issues raised by our Mental Health nurse, his health had declined considerably and continued to do so until after 3 months he was moved. He never recovered from his ordeal and sadly passed away. His considerable distress whilst at Granby Rose still haunts me. Granby Rose failed us and sadly that cannot be undone. I wish I could give less than one star in this review as many of the staff were lovely.

Reply from Harriet Sharland, Marketing Assistant at Granby Rose Care Home

Thank you for taking the time to share your feedback. We are so sorry to hear about the death of your husband and extend our sincere sympathies to you. All our team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We take all concerns raised seriously and if you would like to get in touch, please reach out to us at the home or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-complaints/ where additional contact information is provided.


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Review from Freya H (Granddaughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sad to have to write a poor review. My grandpa was in this home for 2 weeks until the mental health nurse came and was appalled and told us we needed to find alternative care.
My grandpa has mixed dementia and is able to communicate. Our concern was how much communication he would receive in which
we were ensured by management that he would receive - yet to be seen. My grandpa has deteriorated massively within the 2 weeks.
Sadly his independence was taken despite family members explaining he was able to feed himself (and this also been shown when we took him out for lunch during his stay and he was able to feed himself with prompts and reminders that it is his to eat)
Lack of fluids - his fluid chart was very rarely filled in. A few days were blank and many days stated he only had 2 drinks all day which was poor especially when he had an infection of his leg. We had left a bottle of juice and both times still full the next day.
Some of the staff however were lovely.

Reply from Harriet Sharland, Marketing Assistant at Granby Rose Care Home

Thank you for your feedback, Freya. We appreciate you taking the time to share your grandfather’s experience in our home. All of our team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your granddad’s case. The care provided by our team is aimed at supporting individuals with dementia to remain as independent as possible. We appreciate all of your comments and would welcome an opportunity to discuss this further with you. Please reach out to us at the home https://www.fshc.co.uk/media/27870/2023-complaints-leaflet-fshc.pdf


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Review from Keith (Son-in-law of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a disappointing experience with a care home...
From the initial entry into the care home, I was greeted.
I observed the staff were constantly busy but did look to remain calm. A great emphasis is made to all carers and their professional and prompt actions.
When I approached the staff
for information an answer has been given. Most importantly if an answer has not been given! I have been assured that an investigation would follow and information passed to myself or my good lady.
My partner and I visit the care home on a regular basis. The care home is exemplary clean and secure. An exemplary service we cannot ask for more.

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Review from S P (Wife of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After being together for 60 years the decision for my husband to enter a care home was a very big one, but one that had to be made. He has only been at Granby Rose for a few weeks and during that time his behaviour has caused a number of problems. However, these have been dealt with by experienced staff
who treated him with patience, kindness and compassionate care. Thankfully he is now beginning to settle in and become part of the home community. The atmosphere is warm, homely and friendly. The staff are cheerful, hardworking, efficient and attentive. Knowing my husband is being well cared for helps me to deal with the separation. Thank you, Granby Rose.

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Review from Cath W (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention are given to residents. Regular weekly visits from regular GP.
Friendly staff always make us feel welcome on visiting.
If anything occurs they are quick to look for resolutions and include the family at every point.
Regularly encouraged to take part in the activities
and look forward to visits from therapy pets.

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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Granby Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Granby Rose Care Home is calculated as follows: ( (211 Excellents x 5) + (28 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (7 Very Poors x 1) ) ÷ 260 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Granby Rose Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Victoria

Victoria Longmuir

Job Title: Home Manager

Joined: 2020

Victoria has enjoyed her career in older adult care for
over 12 years, since first working as a care assistant at
18 years old. Since then, she has obtained a
Batchelor of Arts with Honours in Sociology and a
Batchelor's in Science with Honours in Mental Heath
Nursing. In 2021 Victoria began working at a sister care
home as a Clinical Deputy Manager before becoming
Home Manager at Granby Rose.

Outside of work, Victoria loves walking in the
countryside and being in and amongst all things nature.


She says her biggest achievement outside of work
is her family, who she adores spending time with.


For someone looking for care, or a care home for a person close to them, Victoria advises they take their time and do their research.


Frequently Asked Questions about Granby Rose Care Home

What types of Care is Granby Rose Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Granby Rose Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Granby Rose Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at Granby Rose Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Granby Rose Care Home to the centre of Harrogate?

1.0 mile(s) as the crow flies, distance by road may be significantly further.