Granby Rose Care Home

(Specialist Dementia Unit), Highgate Park, Harrogate HG1 4PA
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9.7 58 Reviews
  • Granby Rose Care Home, Harrogate
Granby Rose is a specialist dementia unit situated in Harrogate, North Yorkshire, that welcomes elderly and younger residents with various stages of dementia.

Residents benefit from a comfortable facility that uses the latest care industry methods and technologies in order to improve the well-being of people living with dementia and which encourages a more vibrant day-to-day living.

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Care Provided by Granby Rose Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Victoria Longmuir (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Granby Rose Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Granby Rose Care Home Reviews (58)

Total of 58, showing 41-58
9.7

Granby Rose Care Home has a Review Score of 9.7 (9.654) out of 10, based on 22 reviews in the last 2 years. Over all time Granby Rose Care Home has 58 reviews.

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Review from Shelley (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Granby Rose staff were welcoming and friendly as soon as my dad began living there. My dad receives lovely, compassionate care and my family and I are always greeted warmly when we visit. The staff are always supportive of my mum, who normally visits every few days. I live in the USA so my visits
are infrequent but I can call any time to see how my dad is doing.
During the last few months, the staff have continued to provide wonderful care and communicate often how my dad is doing. Thank you, Granby Rose.

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Review from L D (Daughter of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Granby Rose is a lovely small home that looks after my mother, with 100% care and dedication. It's like one big family and not only have they cared for my mother but have been there for me when times have been hard. There is always a smile from every member of staff, and will always have time for me
as a daughter of a resident. Words can not say how grateful I am to all the staff.

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Review from P N (Wife of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I did not know what to expect when my husband went into Granby Rose. He was reluctant to go, and I thought he would be difficult. However, the staff cared for him extremely well; showed great kindness and he soon settled and made friend with other patients. My family and I can visit at any time and
feel a warm welcome there.

Reply from Olivia Shields, Marketing Assistant at Granby Rose Care Home

Thank you, Pat, for your positive feedback towards Granby Rose Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your husband has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from Barbara E (Wife of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Granby Rose care home has a very caring attitude towards its residents. It is comfortable and homely with nicely furnished communal areas and rooms for residents and visitors to use. The staff are all very caring, polite and patient and being a small home, they know all the residents very well. It is
in a very quiet but accessible area of Harrogate.

Reply from Olivia Shields, Marketing Assistant at Granby Rose Care Home

Thank you, Barbara, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Lindsey I (Daughter of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care home all the staff are genuinely caring. Mum has settled in nicely. I like that it’s a small nursing home because I know she is well looked after. I feel very lucky to have found this place.

Reply from Jasmine Bracken, Marketing Administrator at Granby Rose Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Granby Rose Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Claire (Daughter-in-law of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my father in law was only at Granby Rose for a short time, the quality of his individualised care shone out. The kindness of all the staff who were so friendly and warm was very impressive. From the day of arrival they successfully helped my father in law to settle quickly, familiarising themselves
with all the details that mattered most to him. In addition, they sourced chiropody input, dietary advice and therapy dog input, all within the first few days.

Reply from Ronnie Cavanagh, Marketing at Granby Rose Care Home

Thank you, Claire, for your comments about your recent experience at Granby Rose Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from David J (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, supportive staff in all roles throughout the home providing adequate support and help as required to my mother.

Reply from Ronnie Cavanagh, Marketing at Granby Rose Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from W N (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always know my mum will be clean, up and dressed and comfortable when I visit. The staff here know my mum very well and they take the time to know her likes and dislikes.
They genuinely care about her. They never rush her and she enjoys her food and although my mum is quite immobile she is always
included in entertainment and activities even if she just watches. I love this home. Thank you.

Reply from Ronnie Cavanagh, Marketing at Granby Rose Care Home

Thank you for your comments about your recent experience at Granby Rose Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from J R (Wife of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about this care home is excellent. My husband is very happy living in Granby Rose Care Home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Granby Rose Care Home

Thank you for sharing your recent experience of Granby Rose Care home. We are happy to hear it has been so positive and that you have been pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and look forward to seeing you again soon. Have a wonderful day.


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Review from Lesley R (Stepdaughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved into the Granby Rose Care Home in December 2017. I have found all the staff to be friendly and welcoming. They all take pride in the unit and their patients. My stepfather is eating well and is very settled which has taken a weight from my mum's shoulders. Every visit I have found
the unit to be very clean and tidy.


Big thank you to all the staff.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Granby Rose Care Home

Thank you, Lesley, for your comments about your recent experience at Granby Rose Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from T R (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely modern home with several small seating areas which promotes a home from home feel. Since new management has taken over there is a huge improvement. My relative is offered stylised care now and is enjoying her life again. All concerns are dealt with promptly and I am very happy with my mother's
care.

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Review from John C (Husband of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have over five years experience. The quality of the staff has been excellent.

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Review from Betty N (Wife of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since being admitted in April 2017 I have been very happy with the situation and care, a much calmer person that has also put weight on.

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Review from P S (Wife of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very very good, my husband has settled in and the staff are very caring! I can go home and sleep at night.

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Review from Marjorie (Daughter of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I should like to say how helpful and considerate the care home manager and assistant manager were in handling the transfer of my mother to Granby Rose within a couple of days. My mother from being very anxious and tearful has changed to her old happy self although sometimes appearing very doped. I should
like to be able to discuss her medication with mental health although this seems difficult to arrange. The staff- nurses, carers and housekeepers have made her very welcome and cared for. She has however only been at Granby Rose for a fortnight so it is early days but so far very good.

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Review from Fay A (Partner of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a high quality care home. My 'friend' has been here for almost four years and not once (on my frequent visits) have I ever heard an unkind or impatient word from the carers. Having looked after my friend for seven years, I know how hard a job caring for dementia patients is. The general ambience
is of a high standard - food, decor and entertainment is given great attention.

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Review from Valerie Kay U (Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found a very supportive community - staff are very helpful in all aspects and go out of their way to make one feel well cared for!

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Review from Freda R (Wife of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very well cared for. The staff are cheerful and kind and very efficient. The food is very good and well presented. He enjoys some activities. He likes animals, live music and throwing a ball, and careful dancing. The activities staff offer a range of things for him to do. The staff engage
with the residents at all times.

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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Granby Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Granby Rose Care Home is calculated as follows: ( (211 Excellents x 5) + (28 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (7 Very Poors x 1) ) ÷ 260 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Granby Rose Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Victoria

Victoria Longmuir

Job Title: Home Manager

Joined: 2020

Victoria has enjoyed her career in older adult care for
over 12 years, since first working as a care assistant at
18 years old. Since then, she has obtained a
Batchelor of Arts with Honours in Sociology and a
Batchelor's in Science with Honours in Mental Heath
Nursing. In 2021 Victoria began working at a sister care
home as a Clinical Deputy Manager before becoming
Home Manager at Granby Rose.

Outside of work, Victoria loves walking in the
countryside and being in and amongst all things nature.


She says her biggest achievement outside of work
is her family, who she adores spending time with.


For someone looking for care, or a care home for a person close to them, Victoria advises they take their time and do their research.