Ingleborough Nursing Home

High Street, Ingleton, Carnforth LA6 3AB
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11 Reviews
  • Ingleborough Nursing Home, Carnforth

Care Provided by Ingleborough Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Ingleborough Nursing Home LLP
  • Person in charge
  • Caroline Dale (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Ingleborough Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Private on-site car parking


Ingleborough Nursing Home Reviews (11)

Over all time Ingleborough Nursing Home has 11 reviews.

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  • 5
  • 5
  • 0
  • 1
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Overall Experience  Overall Experience 4.0 out of 5

My husband has no short-term memory, so I cannot ask him for his views. The home has a warm, welcoming atmosphere. From our first contact, the manager and her staff were friendly, positive and supportive. My family and I felt sure that my husband was being well looked after and was safe.

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Overall Experience  Overall Experience 4.0 out of 5

Communication between the home and family is poor.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are kind and my dad is well looked after.

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Overall Experience  Overall Experience 2.0 out of 5

Extreme difficulty in visiting a friend and ex-colleague. I rang the home on 20th July 2021 when Covid restrictions were supposed to be eased. Told that I would have to make an appointment. Made an appointment for 2.15pm that date (at a convenient time for staff). Contacted my friend on his mobile to
let him know I was visiting him. Arrived at the home on time. Was told by staff that there was no record of the appointment I had made two hours earlier. Could only see my friend through an external double glazed window in the blazing sun (temperature in high 20s) a few yards from a busy road. I declined as I had visited my friend twice previously using that method. I could not hear a word he said and he could not hear a word I said. Total waste of time. No offer by staff to allow my friend into the garden outside in his electric wheelchair or any reasonable assistance to facilitate a (to him) welcome visit. I left him extremely disappointed after seeing him very briefly through the entrance.

Reply from Sally Fisher, Manager at Ingleborough Nursing Home

Thank you for sharing your experience with us.
We apologise that you were disappointed you were unable to visit your friend, as you believed that restrictions had been lifted.
Unfortunately, this is not the case. The current government guidance on visiting in care homes still remains the same for all visitors to care homes, except that the restriction on the number of visitors has been lifted.
We ask for 48hours notice in order to facilitate visits. All visits are booked in the first instance, by contacting ailsa@ingleboroughnursinghome.com.
Once again, we apologise for your experience and hope with the correct information, on the next occasion you visit, all will be well.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff were very professional and kind. Rooms very clean and tidy and the home was very well run.

Reply from Sally Fisher, Manager at Ingleborough Nursing Home

Thank you for your kind words. Mum was a lovely lady and it was a privilege to nurse her.


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Overall Experience  Overall Experience 4.0 out of 5

With Covid19 justifiable isolation was the only option. The telephone was the only means of communication until my friends last two weeks. At that time all my enquiries were dealt with compassionately by the staff.

Reply from Sally Fisher, Manager at Ingleborough Nursing Home

Thank you for your review. We pride ourselves in quality care being delivered with kindness.


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Overall Experience  Overall Experience 4.0 out of 5

My brother spent approximately 8 months at the Ingleborough and in that time he was treated with the utmost care and attention and compassion.

Reply from SALLY FISHER, Manager at Ingleborough Nursing Home

Thank you for your kind words. It was an honour and privilege to have nursed your brother. He was a very kind soul and will always have a special place in our hearts.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went into the home around 7-years ago, following a long stay in the hospital. We liked the home as soon as we saw it and have never been disappointed. Mum, even though latterly, she had server dementia, was happy there, living in her own little world. I went to visit one day and found three
carers sat with her and all having a sing-song. To me, that sums up the caring attitude of the staff and management. Well done, Ingleborough.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at The Ingleborough for over 6 months, most of that time we have been unable to have 'proper' visits or trips due to the Covid-19 lockdown. The staff have kept her busy, entertained and, most importantly, safe. They set up Facetime so that we can have regular contact and chat. Mum
likes to chat and be part of the community, so it is good that she has new friends there (other residents and the staff), making her feel at home. We can certainly say that the decisions made relating to Covid-19 - time to 'close', visits etc, have all been spot on.
Mum's room is very homely, with a wonderful countryside view. It does not have a 'clinical' feel at all. Clean and comfortable.
A special mention goes to the staff who go 'above and beyond', being cheery and organising activities in what must be difficult circumstances and taking in to account residents' abilities. These include indoor bowls, board games, the garden and much more.
Thank you for looking after our Mum.

Reply from Sally Fisher, Manager at Ingleborough Nursing Home

Thank you for your kind words. The current climate has posed challenges for us but we have tried to keep things as normal as possible for our residents. We thank all our relatives and friends for their support during this time and it is so nice to hear that we are getting it right.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of the Ingleborough for almost two years. We are all pleased with our choice. Mum is very well cared for - she looks much more healthy and well presented than prior to her admission to the home. The staff are all caring, cheerful and courteous to Mum and all the residents
actually. The staff are excellent. The rooms are pleasant, well furnished and very clean. Residents can bring their own things to help them feel at home. The food is very good - Mum was underweight and is now a good weight again.
The nursing staff are caring and proactive if there is a concern. Family are contacted if there is a health concern, information is shared appropriately. There are excellent and appropriate activities for the residents and even social events with families. Mum enjoys her games and regular physio sessions. The Ingleborough was a good choice for us.

Reply from Ailsa Josland, Owner at Ingleborough Nursing Home

Thank you for your kind words. We strive to provide a first-class service to all our residents and their families. As the Manager, I am proud of the staff and their passion for providing person-centred care. We believe every person deserves to be treated with dignity and respect and that the Ingleborough Nursing Home should be exactly that: Home. It is lovely that you have taken the time to acknowledge that we are doing our jobs well. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Very warm welcome. Very caring staff. Extremely clean and fresh throughout! Very impressive. A very happy Mum in her new home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ingleborough Nursing Home

What types of Care is Ingleborough Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ingleborough Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ingleborough Nursing Home have?

There are 49 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ingleborough Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ingleborough Nursing Home to the centre of Carnforth?

12.3 mile(s) as the crow flies, distance by road may be significantly further.