St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 68 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s, sits proudly within Wellburn’s portfolio of luxury residential care homes, and is one of the very few homes in the region that specialises in dementia care. Set in the beautiful and picturesque village of Shipton, north-west of the City of York.

St Catherine's dementia friendly interior and exteriors come to create a beautifully modern dementia care home - with each shelf, door, and touch point designed and installed with dementia in mind. The grounds offer all residents and visitors stunning undisturbed views with gloriously lawned gardens, as well as the specifically designed sensory outdoor spaces, which offer a unique space for residents and visitors to enjoy.

The 32 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At St Catherine’s, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available.

Their expert staff is made up of care professionals with a collectively vast experience of working with residents with dementia. They are always on-hand to answer any questions about this important next stage in yours or your loved one's life, and to guide you through the process, every step of the way. So go and visit St Catherine’s, and discover your kind of home.

Care Provided by St Catherine's Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lee Dale (Senior Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for St Catherine's Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Private parking on-site available.


St Catherine's Dementia Care Home Reviews (68)

Total of 68, showing 1-20
9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.704) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherine's Dementia Care Home has 68 reviews.

Overall Experience

  • 55
  • 13
  • 0
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Date Published

68
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Overall Experience  Overall Experience 5.0 out of 5

The care Mum received since coming to Saint Catherine's in June 2023 was excellent. She settled in within a few days. The facilities are great and always very clean. All the staff are amazing, they work with much compassion, patience and love. I used to love visiting Mum each week and was always made
to feel so welcome by all. I always left knowing Mum was really happy. The care mom received at her end of life was superb and I am so grateful they went above and beyond to look after her but also kept me strong. I would recommend St Catherine's.

Reply from Wellburn Care Homes, Marketing & Activities at St Catherine's Dementia Care Home

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at St Catherine's. (Name: Wellburn Care Home Email: Marketing@wellburncare.co.uk Position: Marketing & Activities)


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been an early onset dementia resident at St Catherine's Dementia Care Home for one year. This has changed her life and mine too. We are both so much happier than when I was struggling to be her carer.
Yes, the building and the setting are beautiful. The thoughtfulness behind the internal
layout and decor is inspiring. It is a joyous place, truly a home from home.
More than that, all the staff are outstanding in their care, compassion, kindness, patience and devotion. They genuinely go 'above and beyond', you really feel that residents are their family, they are meticulously looked after. Everything is catered for, residents go on regular outings, help in preparing food, they interact and are stimulated, nothing is ever too much trouble.
Visiting is a heart-warming occasion, we are made to feel so welcome as part of their family. I truly believe there is no happier place for my wife to call Home.
If you're looking for a care home that genuinely cares, you have just found it.

Reply from Wellburn Care Homes, Marketing & Activities at St Catherine's Dementia Care Home

Thank you so much for your heartfelt review and kind words! We're thrilled to hear that you've had such a positive experience with your wife's care at our dedicated young onset dementia home, The Manor at St Catherine's. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at St Catherine's. (Name: Wellburn Care Home Email: Marketing@wellburncare.co.uk Position: Marketing & Activities)


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my father received since coming to St Catherine's in May 2023. The staff are extremely compassionate and so giving of their time. My father has been so contented and happy while giving us as a family confidence and peace of mind whenever we leave him after our visits. I was so
worried and concerned prior to Dad going into full-time care but it is a wonderful environment and certainly changed my attitude.

Reply from Wellburn Care Homes, Marketing & Activities at St Catherine's Dementia Care Home

Thank you so much for your heartfelt review. We are truly grateful to hear about your father's positive experience at St. Catherine's and are delighted that our staff's compassion and dedication have made such a significant difference for both him and your family. We'll ensure to pass on these kind words to the team at St Catherine's.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy which takes a load off my mind and everything is always first class.

Reply from Wellburn Care Homes, Marketing & Activities at St Catherine's Dementia Care Home

Thank you so much for taking the time to share your lovely review of St Catherine's. We're thrilled to hear that your husband is content and that St Catherine's has provided a high level of care and comfort to him. We'll be sure to pass your kind words on to the rest of the team at St Catherine's. (Name: Wellburn Care Home Email: marketing@wellburncare.co.uk Position: Marketing & Activities)


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Overall Experience  Overall Experience 5.0 out of 5

I am pleased to say that the home is very good for Dementia residents and everyone is so friendly. When I leave my husband I'm happy to know that he will be looked after. He seems really content and happy. There is always something going on and different events to keep them amused and if they are not
well they are checked and looked after.

Reply from Wellburn Care Homes, Marketing & Activities at St Catherine's Dementia Care Home

Thank you for your lovely review! We appreciate your kind words and are so pleased your husband feels content and is happy with the care he receives at St Catherine's. We will make sure to pass on your message to the rest of the team, which will be much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My partner stayed at the manor, and I couldn't be more happy with both the management and staff alike. It's a groundbreaking facility for early-onset dementia adults in the area. What A difference to "normal" dementia care homes.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you so much for taking the time to share your positive experience and kind words about The Manor. At The Manor, we are committed to providing exceptional care and support specifically for those living with early-onset dementia. We understand the unique needs of this group and strive to create a homely environment that goes above and beyond traditional dementia care homes. Thank you once again for your kind words - we will make sure to pass these on to the rest of the team at The Manor.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has been moved recently from another care home to St Catherine's/ The comparison is like comparing chalk to cheese.
The previous care home was a home that accepted residents with dementia.
St Catherine's is a home that is designed for patients with dementia, and the staff are trained to
deal with residents with dementia.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for taking the time to share your wife's positive experience at our St Catherine's home. At St Catherine's, we take great pride in offering a specialised environment designed specifically for residents with dementia. Our staff undergo training to ensure they have the skills and knowledge necessary to provide the best possible care for residents with dementia so we are delighted that your wife's transition into St Catherine's has been a positive one! We will make sure to pass on your kind words to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful facilitiy - the rooms are well furnished, and the communal areas are well laid out and friendly.
The staff are all helpful and understanding.
My mum is very settled and very well looked after.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home - we are so pleased your mum is enjoying her time with us and is settled and happy. We will make sure to pass on your kind comments to the rest of the staff at St Catherine's.


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Overall Experience  Overall Experience 5.0 out of 5

My later wife spent almost a year in the home, and the care she received was second to none. All staff were so caring and had time for all residents. You had to see the love and patience at first hand to understand. All this was under sometimes very difficult circumstances as they had to understand
each resident's needs and did so with such care and understanding. My wife passed away there a little while ago, and I recently visited to say thank you to everyone, and it was just like visiting a happy community with new residents who received the same care as when I was visiting my wife.

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Overall Experience  Overall Experience 5.0 out of 5

What a delightful environment for my mum to live in. Caring staff and always helpful. The environment has been developed to create a welcoming indoor/outdoor feel. All fittings and furniture are of the highest quality, and Mum could not be more valued.

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Overall Experience  Overall Experience 5.0 out of 5

I always enjoy visiting my mother at St Catherine's. Mum is settled and happy here. The staff are always cheerful and welcoming, and the atmosphere is really friendly and relaxed. They are always approachable and ready to listen if there are any problems. The home surroundings are beautiful and well
cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at St Catherine's for nearly six months. She has clearly settled in very well and is very happy and content there. We greatly appreciate the kindness and excellent care from all the staff. St Catherine's is a delightful environment, ideal for Mum and so reassuring that she
is so well taken care of. Grateful thanks to everyone involved in her life at St Catherine's.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy and content with the excellent care that my wife receives on a daily basis. The staff are well trained, kind, and considerate at all times. The facilities are first class and always immaculate, and her bedroom is always kept tidy and very clean by the staff. The food always looks tasty,
nutritious and varied. All in all, I would not hesitate to recommend the home for any family members.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's Home. We are so pleased you are happy with the care your wife is receiving and it sounds as though she is really enjoying her time with us which is great to hear. We will make sure to pass on your kind words to the rest of the team at St Catherine's.


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Overall Experience  Overall Experience 4.0 out of 5

My family and I feel Mum is well cared for in a very loving environment. All the staff feel like extended family, and we all have Mum's best interests at heart. Always lots of activities and treats, and our visits are in the garden room, which is a mixed communal area, which is very nice, also gives
us a chance to meet the other residents that Mum "lives" with.

Reply from Isobel Moran, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home. We are so pleased your mother is settled and happy and is enjoying the various activities we provide! We will make sure to pass on your kind review to the rest of the team at St Catherine's.


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Overall Experience  Overall Experience 5.0 out of 5

St Catherine's has been the best thing to happen for Dad for a long time. He is happy and well cared for, and we are very glad that he is able to live here. The residential areas are lovely and have a very calming effect on residents and visitors alike. The staff are extremely caring and treat the residents
like their own family.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you so much for your lovely review of our St Catherine's home. We are so pleased your Dad is enjoying his time with us, and it is so lovely to hear that he sees the other staff and residents as his own family! We will, of course, make sure to pass on your kind words to the rest of the team at St Catherine's.


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Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and have known my husband for a long time. They go the extra mile to understand him with his speech problems. The dynamics of the home keep changing when new residents arrive, this can be disruptive at times. Hopefully, in summer, the residents can be taken outside more and go
on trips.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your kind review of St Catherine’s and feedback too. St Catherine’s does have at least two minibus trips scheduled per month as per Wellburns minibus schedule and also sometimes has access to a vehicle for smaller or individual trips out. All our residents also have access to St Catherine’s outdoor sensory garden. Understandably, with the nature of care and as new residents are admitted to our services, we acknowledge some of these new residents may take longer to become settled than others. Generally, our residents come into our homes with varying levels of needs, so we try to accommodate them as best we can.


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Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care my grandmother has received. The food, facilities and rooms are of high quality, and the staff are very friendly and helpful.
We arranged to find a care home that could care for my grandmother when her dementia advanced. Thankfully, St Catherine's does not turn anyone
away and is able to care for all levels.

Reply from Isobel Moran, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home. We are so pleased you are happy with the level of care your grandmother is receiving and will make sure to pass on your kind comments to the rest of the staff at St Catherine's.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the home. Everything is excellent, from the loving care she receives. We feel over the last few months, she has really settled and seems happy in her new environment and gets all the care she needs.

Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home - we are so pleased your wife is settled and is enjoying her time with us and we are so glad to hear you are pleased with the level of care she is receiving too. We will make sure to pass on your comments to the rest of the team at St Catherine's.


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Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with teh care my father receives. The staff are all very kind and considerate. Recently, my dad was very poorly, with the care he had from everyone, he is back to his normal self. Thank you to everyone for that.

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Overall Experience  Overall Experience 5.0 out of 5

When I visit St Catherine's, which is pretty regularly, I am always met with a warm welcome. Whenever I ring St Catherine's it is like speaking with an old friend. The St Catherine's staff look after my wife to a standard I can't, but thankful enough for. Long may St Catherine's be able to take care
of my wife. Thank you!

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your review of St Catherine's. I will pass your comments onto the team.


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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for St Catherine's Dementia Care Home is calculated as follows: ( (158 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 216 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services

Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer


Lindsey

Lindsey Mckee

Job Title: Deputy Manager

Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.


Frequently Asked Questions about St Catherine's Dementia Care Home

What types of Care is St Catherine's Dementia Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Catherine's Dementia Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does St Catherine's Dementia Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at St Catherine's Dementia Care Home?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Catherine's Dementia Care Home to the centre of York?

5.2 mile(s) as the crow flies, distance by road may be significantly further.