St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 68 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s, sits proudly within Wellburn’s portfolio of luxury residential care homes, and is one of the very few homes in the region that specialises in dementia care. Set in the beautiful and picturesque village of Shipton, north-west of the City of York.

St Catherine's dementia friendly interior and exteriors come to create a beautifully modern dementia care home - with each shelf, door, and touch point designed and installed with dementia in mind. The grounds offer all residents and visitors stunning undisturbed views with gloriously lawned gardens, as well as the specifically designed sensory outdoor spaces, which offer a unique space for residents and visitors to enjoy.

The 32 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At St Catherine’s, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available.

Their expert staff is made up of care professionals with a collectively vast experience of working with residents with dementia. They are always on-hand to answer any questions about this important next stage in yours or your loved one's life, and to guide you through the process, every step of the way. So go and visit St Catherine’s, and discover your kind of home.

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Care Provided by St Catherine's Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lee Dale (Senior Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for St Catherine's Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private parking on-site available.


St Catherine's Dementia Care Home Reviews (68)

Total of 68, showing 21-40
9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.704) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherine's Dementia Care Home has 68 reviews.

Overall Experience

  • 55
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Date Published

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Review from Wal W (Husband of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident and in the care of the staff at St Catherine's since October 2020. During this time, I have had no concerns for her well being whatsoever. The staff are kind, professional and caring. All I could ask for in the situation.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your review of St Catherine's! I will pass your comments onto the team.


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Review from Helen J (Wife of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely seeing my husband in the garden surrounded by beautiful plants. He looks so happy and pleased to see me and his grandson. We were greeted by the lovely care lady, all the care they give him is wonderful. Thank you all.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherines! I will pass your comments onto the team.


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Review from Carolyn L (Wife of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend St Catherine's to everybody. It's a fantastic place, and the care given to my husband has been first class. Everybody is so kind and caring, that is so lovely to see. Nothing ever seems to be too much trouble for them. My husband is always clean, fed well, and all his needs are taken
care of. The staff are all amazing. Thank you.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherines! I will pass your comments onto the team.


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Review from Karen M (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with everything to do with the care in the home. Dad is so happy here, and the staff are brilliant - nothing is too much trouble.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's! I will pass your comments onto the team.


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Review from Lesley M (Power of Attorney of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A relaxed, friendly but highly professional approach by staff, who clearly understand the problems associated with dementia. It is good to see that staff are comfortable with touching and cuddling residents, much needed, especially in these strange times.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherine's. I will pass your comments onto the team.


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Review from Caralynne W (Daughter of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with all the facilities, care and support are excellent. Have two particular ladies is an amazing support to my mummy, myself and family. All the staff are more than kind, caring and helpful all the time.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherines; I will pass your comments onto our team.


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Review from Jack W (Husband of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with how well my wife has settled into St Catherine's community. The staff are very supportive, friendly and full of enthusiasm. It's a pleasure to visits (pod) my wife and the staff members that accompany her into the pod.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's! I will pass your comments onto the team.


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Review from Shona T (Daughter of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the standard of care my dad has received. He has settled very well, and the nursing staff have moved mountains to give him a good experience. I'm very grateful.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.


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Review from Lauren D (Niece of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Catherine's have done an amazing job this year. They have ensured the residents have continued to feel safe and loved when family have not been able to visit. Staff have bent over backwards to facilitate visits and ensure contact is kept between families (and dogs!) Thank you so much.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.


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Review from Melanie S (Daughter of Resident) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The St Catherin's pod is superb in the circumstances. Everything needed is here, lovely and warm, very welcoming. It felt very safe for both parties. The visit was a great success. Thank you.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review for St Catherine's, I will pass your comments onto the team x


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Review from E P (Friend of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my reception at St Catherine's.
Always most friendly, kind and welcoming.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your review of St Catherine's. I will pass your comments onto the team.


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Review from Jane S (Daughter of Resident) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During his two years plus at St Catherine's home, he was treated with kindness, respect and dignity. The staff kept me informed every step of the way. My heartfelt thanks for making his final years as comfortable and happy as you did.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.


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Review from C L (Wife of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my husband for less than a week, and already have found the staff caring. I think he will settle down here, which puts my mind at rest. I look forward to visiting every day where possible and look forward to meeting the rest of the staff in due course.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherines, I will pass your comments onto the team x


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Review from Robert W (Son of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care provided for my mother.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team!


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Review from Trevor D (Husband of Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherine's Nursing & Residential Care Home to me has been a lifesaver. My wife is very content with the staff. Talking to your council I asked them not to move her to anywhere else and they have agreed with me. Thank you to all the staff.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. We are thrilled your wife is happy here!


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Review from Abigail S (Daughter of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't ask for a better home for Dad to be placed in. The care and love that Dad receives from all those that work on the home have been second to none. Thank you.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.


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Review from V B (Daughter-in-law of Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at the home have been fantastic during a very difficult period. They have kept us informed of the activities which Mum has been involved in via regular posts on social media. There have been video calls arranged so we can see and speak to each other; from these, we have seen how well Mum is
looking. We can't thank the team enough for their efforts in such difficult times.

Reply from Charlotte Frankland, Marketing Assistant at St Catherine's Dementia Care Home

Thank you so much for your review of St Catherine's! I will pass your lovely comments onto the team.


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Review from S B (Wife of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and supportive staff, keep you well informed especially in lockdown.
Professionally and socially go above and beyond in all their caring.
Made the transition from hospital into the care home as easy as possible giving him dignity.

Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review about our home. We will pass the comments onto the team.


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Review from H R (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly passed away on 4/9/2019. She had spent over 6 years at St Catherine's during which time despite mum's often challenging behaviour, they did a fantastic job of looking after her. They also kept me informed and I could visit whenever I liked. Thank you St Catherine's.

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Review from Anne T (Wife of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager was so welcoming, understanding and warm. All staff were competent in dealing with my husband's varied needs. We will use St Catherines again for respite.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for St Catherine's Dementia Care Home is calculated as follows: ( (158 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 216 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services

Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer


Lindsey

Lindsey Mckee

Job Title: Deputy Manager

Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.