St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 68 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s, sits proudly within Wellburn’s portfolio of luxury residential care homes, and is one of the very few homes in the region that specialises in dementia care. Set in the beautiful and picturesque village of Shipton, north-west of the City of York.

St Catherine's dementia friendly interior and exteriors come to create a beautifully modern dementia care home - with each shelf, door, and touch point designed and installed with dementia in mind. The grounds offer all residents and visitors stunning undisturbed views with gloriously lawned gardens, as well as the specifically designed sensory outdoor spaces, which offer a unique space for residents and visitors to enjoy.

The 32 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At St Catherine’s, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available.

Their expert staff is made up of care professionals with a collectively vast experience of working with residents with dementia. They are always on-hand to answer any questions about this important next stage in yours or your loved one's life, and to guide you through the process, every step of the way. So go and visit St Catherine’s, and discover your kind of home.

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Care Provided by St Catherine's Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lee Dale (Senior Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for St Catherine's Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private parking on-site available.


St Catherine's Dementia Care Home Reviews (68)

Total of 68, showing 41-60
9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.704) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherine's Dementia Care Home has 68 reviews.

Overall Experience

  • 55
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Date Published

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Review from Louise B (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the entire team for their care, kindness and compassion shown not only to our mother but also us as a family during mum’s last few weeks. Please know that this truly gives our family a sense of comfort knowing that mum was nursed in the best possible place. St Catherine’s is a
wonderful environment full of caring people and I wouldn’t hesitate to recommend.

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Review from M M T (Wife of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband looks very happy and is always clean and very very well cared for. He cannot do anything for himself. His room is always clean and tidy. The staff meets all his needs with a pleasant caring manner. His whole family are impressed with the home and care he is receiving. The staff always welcome
me and his family when visiting. The setting is restful and the grounds can be seen through all windows so you feel at home seeing the outside trees etc.

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Review from Josephine D (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at St Catherine's cared for my mother in the last three weeks of her life. They made her comfortable and pain-free. They treated her with dignity and respect and respected my families and my mother's wishes throughout. The entire team were warm and welcoming and looked after me amazingly. They
offered practical help, lots of tea, sandwiches and biscuits. As well as hugs, someone to talk to, reassurance and the knowledge that they were there if I needed them. Everyone from the housekeeping team to the management took time to speak and having someone else there in the darkest times is invaluable.
When Mum passed we were looked after really well, giving my cousin and I time to say goodbye, not rushing us and giving us options as to what to do next. I can't thank the team enough. They are brilliantly led by the management team.

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Review from Christopher A (Cousin of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has spent the last 5 1/2 years of her life at St. Catherine's Care Home. During all this time we have been so thankful that she was receiving a high level of care and always confident that her needs were met. It really does bring peace of mind to the family to know that a loved one is in such
caring hands during the final years.

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Review from Jackie G (Daughter of Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother only spent the last two weeks of her life here but the care she received was wonderful. The staff also gave me support and showed great kindness which helped so much. An excellent home.

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Review from Robert L (Son of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most friendly place, first class, dad is so settled here and it is nice to see.

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Review from L F (Nephew of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residence is very clean, bright and airy, excellent facilities. The staff are very cheerful and helpful. Service users are very well cared for, by a professional and caring team.

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Review from C M (Son of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In spite of being a very busy home the care seems to be always attentive.

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Review from Bette B (Wife of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care in the best place by the best people!

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Review from G D (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister and I found the wonderful St Catherine's just over a year ago. Our Mum had spent time in various NHS specialist Dementia units the time had come for her to find a place that gave Nursing and Caring.
We both knew the moment we entered St Catherine's this was the place for us all.
The friendly
greeting given by the staff and very approachable attitude they had, made the choice of moving Mum here a very easy one.
After a couple of visits and the Manager visiting Mum, we joined the happy family team on 11th April 2017.
We have got to know all caring staff and lots of the other residents, we do like to be involved in Mums care.
Our Mum has been a complex case due to her Bi-Polar illness she has had from being young to the onset of Dementia in the past 15 years or so.
St Catherine's team have been amazing in being able to understand her needs and care for her so appropriately over the past year.
We both cant thank St Catherine's enough for the care our Mum is receiving.

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Review from Jane W (Daughter of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Only the best was good enough for my dad and WOW! St Catherine's gives a fantastic level of care. My dad was there for end of life care and only stayed for a few days but the care, not only did he but us as a family, recieved was outstanding. He was comfortable, in a lovely bed with plenty of comfortable
pillows and covers. They treated him with the ultimate respect and love from the minute he arrived until he passed peacefully away. The whole staff team were friendly warm and welcoming from the moment we walked through the door, unanounced, to 'check them out'. The menus and food choices were varied and the quality was very high. St Catherines is immaculately clean and homely at the same time. If you need to find a loving, caring home for a love one St Catherine's is the place for them. I cannot praise them enough for what they did for my dad in his final few days.

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Review from Julie W (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in this home is wonderful. They looked after my Dad in his last few days and showed so much respect and care for his needs and kept him as comfortable as possible. They also looked after us with the same respect and care. They explained everything and spent time talking to us all and to Dad.
I can't thank them enough.

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Review from Andrew K (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the care my father is receiving at St Catherine's and more importantly, so is my father. He praises the care staff and their care and attention as well as the cleanliness. His only gripe appears to be about the quality of food at times.

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Review from Alison D (Daughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found a friendly, welcoming atmosphere and a caring environment, like a large family home.
Staff always helpful and sensitive in dealing with relatives. The staff were particularly caring during dads last few days and could have done more. We have no complaints at all.

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Review from D W (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high-quality care. Efficient, friendly approach and food is good. Communication with me is excellent regarding health concerns and personal care. Well staffed with good record keeping.

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Review from D B (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at St Catherine's for 7years. She was treated with kindness, love and respect. Nothing was ever too much trouble for the staff. In the last year of mum's life, a new manager was put in place and with her team, in my eyes, have stepped up the game plan, I.E. All staff seemed to
have a lot more training courses and staff appeared happier.

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Review from Adrian M (Son of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of the home for the past 10 months and is much more content/relaxed than when she was living on her own. She often comments how lucky she is to be a resident here. She feels safe and secure, which is reassuring to her family. The staff are very attentive to all the resident's
needs, and they show a huge amount of compassion and support.

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Review from David C (Nephew of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My opinion of St Catherine's care home could not be higher.


The standard of the care my auntie receives from staff and management is first class and could not be improved.


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Review from Linda P (Daughter of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care our mum is getting at St Catherine's. All the nurses and carers are kind, considerate and look after all the residents so well.
The food is excellent and they spend time with each resident making sure they are eating well. They serve regular drinks and snacks, making
sure all residents are hydrated. The home is always clean and the manager is always working hard in the office making sure the home is run well, but best of all the wonderful staff are caring for the residents in a fantastic way.


What a gem of a home we have found!! (and I can say this because our mum aged 83 now has spent her whole life in mental health units, hospitals and care homes). Well Done St Catherine's and Wellburn you are very lucky to have such a great team!


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Review from Barbara G (Daughter of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is brilliant. The staff look after my mum with the utmost care. Nothing is too much trouble. They let us know when there is a problem. The staff are so friendly when I visit. I would recommend this home to anybody and I do. I feel happy leaving my mum in the care of this home.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for St Catherine's Dementia Care Home is calculated as follows: ( (158 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 216 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services

Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer


Lindsey

Lindsey Mckee

Job Title: Deputy Manager

Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.