St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 68 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s, sits proudly within Wellburn’s portfolio of luxury residential care homes, and is one of the very few homes in the region that specialises in dementia care. Set in the beautiful and picturesque village of Shipton, north-west of the City of York.

St Catherine's dementia friendly interior and exteriors come to create a beautifully modern dementia care home - with each shelf, door, and touch point designed and installed with dementia in mind. The grounds offer all residents and visitors stunning undisturbed views with gloriously lawned gardens, as well as the specifically designed sensory outdoor spaces, which offer a unique space for residents and visitors to enjoy.

The 32 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At St Catherine’s, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available.

Their expert staff is made up of care professionals with a collectively vast experience of working with residents with dementia. They are always on-hand to answer any questions about this important next stage in yours or your loved one's life, and to guide you through the process, every step of the way. So go and visit St Catherine’s, and discover your kind of home.

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Care Provided by St Catherine's Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lee Dale (Senior Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for St Catherine's Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private parking on-site available.


St Catherine's Dementia Care Home Reviews (68)

Total of 68, showing 61-68
9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.704) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherine's Dementia Care Home has 68 reviews.

Overall Experience

  • 55
  • 13
  • 0
  • 0
  • 0

Date Published

68
5
5
18
50

Review from E A H (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at the above since August 2010. Initially through lack of mobility, hospitalised following a fall she required 24-hour nursing care. She was then positively diagnosed with dementia and moved on to the mews. Eventually, her personal care needs became more urgent and she was moved
to another room in 2015-2016. She is now is bed 24/7 but the care she receives is still outstanding. She is encouraged to eat and drink by all staff despite her abusive tongue. Activities coordinator includes her in all that they do. Eg Mother's Day, Remembrance Day, Summer Barbecue etc. It really is home from home and we all feel like part of a huge family.

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Review from L W (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived there for a few years now and we have been pleased with the way the staff respond to her changing needs.


My only criticism is that there is a regular turn over of staff which is a shame as there have been some extremely motivated people who, for whatever reason, have moved on.


Mum's

dementia makes it hard to express herself but she always appears happy in her environment.

Reply from Sophie Maccormack, Marketing Assistant at St Catherine's Dementia Care Home

I would like to start by thanking you for your comments, we are very pleased to see that on the whole, you find the services we provide to be good.
In response to the comment you have made about our staff turn over, unfortunately, care tends to be a transient industry in which staff do move around. Over the last year Wellburn Care Homes have been concentrating on improving our recruitment and retention procedures and hope that going forward this will provide more stability in the staff team.
Many of the staff who are now leaving are doing so for career development and are able to do this due to the training and experience they have received through Wellburn Care Homes, we wish them all well in their future careers.


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Review from G D (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so very pleased with the care our mum has received and is receiving here at St Catherine's. The care giving staff are so kind and understanding of all the residents' needs. They are extremely welcoming to us as family. Regular activities provide the residents with a great deal of stimulation.
My sister and I would definitely recommend St Catherines to someone searching for a homely, caring placement for a member of a family.

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Review from B S (Daughter of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found the staff very helpful and kind to all residents.
My mother seems very happy and content with the care provided.

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Review from Valerie B (Wife of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I needed proof that my husband is extremely happy at St Catherine's Residential & Nursing Home, his return to the home from a three week period in hospital was proof enough: he showed how happy he was to be back with immediate effect! In fact, it was astonishing to see the transformation within a
few short hours of his return. The care and attention he receives are beyond good: the staff are incredible and go out of their way to ensure the wellbeing and safety of the residents in their care. The smile on my husband's face, a smile I did not see at all during his hospitalisation, returned almost immediately he was back in his room, which made me smile too! I hate to leave him but it is so nice to have the reassurance that he is so well cared for.

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Review from J T (Daughter of Resident) published on 13 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at St Catherine's for over three years. The staff are outstanding; they have endless patience, are courteous, affectionate, extremely kind and understanding, and somehow always retain their excellent sense of humour. The care my mother receives is personalised, compassionate,
and has evolved as her condition has altered; I am always consulted and involved in decisions that involve how the staff support her. A big thank you to the Manager and the team

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Review from John B (Husband of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for three years. I visit daily and since the present management took over I have been delighted with the care. As my wife has been in two hospitals and three care homes, I would suggest that mine is a reliable opinion.

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Review from Catherine S (Daughter of Resident) published on 30 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care workers and nurses are fantastic, so patient and understanding, my mum feels she has now many good friends especially the staff. This is the third Dementia Care Home in fifteen months and now one year on still very confused due to the dementia, thankfully finally settled identifying St Catherine's
as her home.
Many Thanks

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for St Catherine's Dementia Care Home is calculated as follows: ( (158 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 216 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services

Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer


Lindsey

Lindsey Mckee

Job Title: Deputy Manager

Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.