Oak Trees Care Home

Main Street, Alne, York YO61 1TB
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9.4 23 Reviews
  • Oak Trees Care Home, York
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Care Provided by Oak Trees Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jenny Fisher (Director)
  • Admission Criteria
    • Assessment to be carried out.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for Oak Trees Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,270
    • Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,550

  • Our fees are made up of two parts, a care rate & the room rate(including meals & laundry) The care rate will be decided upon the assessment of the individual prior to admission.
  • (these prices are only a guideline, please contact Oak Trees Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Oak Trees Care Home Reviews (23)

Total of 23, showing 1-20
9.4

Oak Trees Care Home has a Review Score of 9.4 (9.413) out of 10, based on 7 reviews in the last 2 years. Over all time Oak Trees Care Home has 23 reviews.

Overall Experience

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Review from Anne D (Son of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 84-year-old father-in-law moved in with us because he had terminal cancer and needed help with daily living. When he could no longer manage the stairs in our home, we started looking for a care facility. Our palliative care nurse recommended Oak Trees in Alne.
My father-in-law spent the last six
weeks of his life with the wonderful team there. From the very start, the staff could not have been more supportive of both him, but also myself and the rest of our family. From taking the time to show us around and allowing us to choose which room he had, to the warm welcome he received on the day of his arrival. The nurses, carers, cooks and laundry assistants, the management team and activities coordinator; each member of staff took the time to get to know him and make sure that he felt settled and cared for. Visitors were always welcome, we popped in every day, witnessing on a daily basis the fantastic and dignified care he received. I absolutely cannot recommend Oak Trees highly enough.

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Review from Joanna T (Daughter of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Oak Trees for 4 months, he is 91 and has Parkinson's. He has been very well cared for by the staff, everyone is very friendly and they have a good relationship with my dad and the other residents. His condition has fluctuated over the last few months but they have got to know him
and adjust his care depending on his needs at that time. I'm always made to feel very welcome and it's starting to feel like we are part of a family there.

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Review from Paul F (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home, everything is very clean and a good and varied food menu, individual care for Mother is very good and all members of staff and management are very friendly and helpful towards Mother and myself, also a good variety of activities.

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Review from Andrew W (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 4 years now, very happy with the care she receives and the communication we receive when she has been unwell. All the staff at Oak Trees are friendly and efficient, Mum seems very happy.

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Review from Jenny R (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for and feels safe and happy. The staff are very caring and kind and have a good relationship with the residents. She looks forward to her meals and takes part in some of the activities.

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Review from Anne H (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Oak Trees for just over four years, suffering from age-related Dementia. During that time he has received first rate care carried out with kindness and sensitivity which is not always easy with Dementia patients. My brother, sister and I all live a considerable distance away and
can only visit once each month. Every time we call (on spec) he looks well cared for, the whole building is clean and pleasant smelling and we are welcomed.
I once asked a friend, who visited many homes in relation to her job, how she would choose a good one. She replied that I should look at the faces of residents when approached by staff. I have seen nothing but pleasure on those faces in Oak Trees.
I would highly recommend it.

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Review from Kath W (Daughter-in-law of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone - managers, cooks, cleaners and nursing staff - were so lovely, friendly and kind but always professional. The home is decorated to a high standard and very clean.
Excellent!

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Review from Alan R (Son-in-law of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in Oak Trees for two years and her residency has changed her life and ours. The security, care, and family atmosphere created by the Fisher Partnership and its excellent staff have turned around the concerns of my relative and all her family. We are kept informed at all times, the
nursing staff are excellent, and the NCAs are always there to help. All the staff have wonderful empathy. We were very lucky to have Oak Trees recommended to us.

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Review from Alison S (Daughter of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and professional. They are very knowledgeable about all health issues. Mum is clean and well looked after. She is treated with dignity and respect. I feel she is safe and very well fed.

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Review from E M (Wife of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like coming home to family and friends. So clean and welcoming. Everyone can't do enough for you. Care for the resident is their first concern. My room is booked if I ever need it.

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Review from Angela C (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely happy with the care my mother received at Oak Trees. The staff were caring and friendly from the matron to the cleaner. All the staff always had time for mum, everyone made time to chat with her.
When mum passed away the kindness we were shown as a family was second to none. We couldn't
have been happier with the care provided.

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Review from C E (Respite Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only highly recommend Oak Trees. I was very well looked after and if I needed care again I would want to go back to Oak Trees.

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Review from Sue P (Wife of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good!

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Review from J S (Wife of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has received respite care over several years. He has always been treated with great kindness by the staff.
The Matron has always been extremely helpful and is the ideal person for this care home.

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Review from K U (Son of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew Oaks Trees was the right place for my Mum the moment I walked through the door. A lovely atmosphere. Staff very friendly and helpful when showing me around. My mum was extremely well looked after in the 9 months she was a resident. Her clothes and room were always clean. Entertainment and games
were a regular feature. It was also nice that the staff helped residents families when they visited. I honestly could not have found a better home than Oak Trees. Many thanks to all the staff.

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Review from Mandy M (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Trees provided an excellent service to my mum in her last few months, providing a safe, secure environment with courteous staff etc. Mum was not easy towards the end but Oak Trees provided a dignified facility for her.

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Review from Julia E (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff in Oak Trees to be friendly and helpful.
The care is wonderful and the staff approachable and very caring.
The food looks and smells lovely - especially the Sunday Lunch!
The activities on offer are varied and I know they try really hard to think of new things to do
and experience.
I am really happy that my mum is in Oak Trees as are the rest of the family.

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Review from A T (Nephew of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Trees is a lovely, small, caring, home that almost has the atmosphere of a country house. My Aunt has lived there for over 2 years, is comfortable and nicely looked after by an informed, patient, stable and skilled group of staff. We have never had occasion for significant complaint, we are always
welcomed and are kept informed. The Matron has a lovely manner with the residents and their families and the home is beautifully kept. Food is freshly prepared and looks tasty and appropriate assistance is usually offered. The building is well positioned and maintained, warm, clean and welcoming. My Aunt is treated with respect and dignity and all necessary care is given. We count ourselves lucky that she lives in so good a care home and recommend Oak Trees without reservation.

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Review from Juliet M (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother, who is unable to walk and suffers from dementia, mainly short-term memory loss, is treated with respect, kindness and good humour. The environment at Oak Trees is professional but in a friendly way. We are always made welcome whenever we visit and I am very pleased that there was a place
free for my Mother when she needed it. We would recommend Oak Trees without hesitation.

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Review from Janet B (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Oak Trees Care Home for four years and we have never had any complaints. Staff are always friendly and approachable.

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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Oak Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Oak Trees Care Home is calculated as follows: ( (67 Excellents x 5) + (13 Goods x 4) ) ÷ 80 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Oak Trees Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oak Trees Care Home

What types of Care is Oak Trees Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Trees Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oak Trees Care Home have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oak Trees Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak Trees Care Home to the centre of York?

10.6 mile(s) as the crow flies, distance by road may be significantly further.