Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 64 Reviews
  • Saint Cecilia's Nursing Home, Scarborough
Saint Cecilia’s Nursing Home in Scarborough provides dedicated, compassionate and professional care for residents who need 24-hour nursing care and for others who need residential care. Care is provided in a safe, warm and welcoming environment by an award-winning, family-run care company that over many years has always put the happiness and wellbeing of its residents and their families first.

Saint Cecilia’s is the residents’ home, a place where they have independence, personal freedom and choice and live this new chapter of their lives with enjoyment and fulfilment. Staff pride themselves on providing a level of care that they would be happy to receive for themselves or for their loved ones.

Key features:
- Compassionate and award-winning care
- Experienced, family-run care provider
- Fully-trained, dedicated and professional staff
- Personal care plans, regularly reviewed and updated
- Individual 'home from home' rooms, all with TVs
- Delicious and nutritious, home-cooked, fresh food
- Attractive South Cliff location and pretty grounds
- Family and friends welcome
- Regular entertainment, activities and outings using the home's wheelchair accessible minibus

Get in touch and see for yourself – you’ll be made very welcome and staff will be happy to answer any questions, concerns or worries you may have…

They know that choosing a nursing home can be stressful and offer as much support and guidance as they can through the process.

Care Provided by Saint Cecilia's Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniela Botelho (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 5

Funding & Fees Guide for Saint Cecilia's Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees are based on assessment of care needs. Please contact us for further information.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time to the home.


  • Parking
  • There is a small car park on site.


Saint Cecilia's Nursing Home Reviews (64)

Total of 64, showing 1-20
9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 13 reviews in the last 2 years. Over all time Saint Cecilia's Nursing Home has 64 reviews.

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly, helpful and accommodating. My husband needs everything done for him, end of life. Service has been previously at my expense but is now funded.

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Overall Experience  Overall Experience 5.0 out of 5

Happy welcoming staff and nothing seems to be any trouble.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Saint Cecilia's are very welcoming and polite, always seem to cheer the residents up the best they possibly can. Never seen any problems or anything since I started visiting my grandma.

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Overall Experience  Overall Experience 5.0 out of 5

The home has a new management team but continues in the same ownership. I live a long distance away and was worried about who I would be able to speak to about Mum. The new team have gone to great lengths to give me the opportunity to meet and get to know them all. I am very satisfied and Mum is very
happy here.

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Overall Experience  Overall Experience 5.0 out of 5

My friend was released from hospital too early. St Cecilia's nursing home stepped in on a Sunday and took him in when A&E just kept sending him home. He was made very welcome by all the staff. They have looked after him really well keeping his pain under control and taking him to hospital for appointments
and when he had another fall (nothing to do with Saint Cecilia's, he was being taken for a walk out of the homes grounds). He is now able to come home with carers in place. I would like to thank St Cecilia's for all the care and consideration that has been shown to him.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you for taking the time to leave this review for us at the nursing home. We appreciate your kind words and these will be passed to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Home clean and welcoming, pleasant and friendly staff. My relative is comfortable and happy.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your relative here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't have found a better home for my mum. The home is very clean and well managed by all staff and management. They give excellent care to the residents. Nothing is too much bother. They treat residents as if they are their own family.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your mum here at Saint Cecilias Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

When I visit my dear friend, she looks clean, tidy and well looked after.
The staff are very friendly.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your friend here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have found Saint Cecilia's very welcoming to visitors.
The care is excellent.
All around, excellent service.
Found the staff pleasant and helpful.
Lovely atmosphere.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered and your experience here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful, caring and professional staff.
Alwats welcoming and keep us informed.
I am always offered refreshments when Mum receives hers.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your mum here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy at Saint Cecilia's. He gets lots of care and loves the nurses and carers. He also enjoys the food, especially the cakes. The staff and nurses are always willing, helpful and cheerful. They support me also when I show unhappiness about my husband having Alzheimer's. Saint Cecilia's
is the best place for my husband to be and I cannot praise it highly enough. Thank you everybody.

Reply from Kelly Hart, Registered Manager at Saint Cecilia's Nursing Home

Thank you so much for taking the time to review the care delivered to your husband here at Saint Cecilia's Nursing Home. I will ensure this is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Dad recently moved into St Cecilia’s Nursing Home after two stays in the hospital. Until 31 December, he was completely independent, living in an assisted living facility. After a fall, two days in A and E, he is now completely dependent (also pressure sores developed in the hospital). Dad is not very
communicative and super stoic, never complaining ever about any pain and is almost deaf. We were concerned that his new needs might not be understood well because of his communication issues. He has only been in St Cecilia’s a week, but our collective reaction as a family is that for the first time since he first went into the hospital, we don’t have to be permanently anxious about whether he is being looked after properly. We have been impressed with the transparent, kind, careful responses to our queries by management and staff as they get to know Dad. There will always be ups and down but what we see is a big sustained effort to do the right thing by some very ill people.

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Overall Experience  Overall Experience 5.0 out of 5

Today I lost my best friend, but it isn’t a sad day; her husband came for her. She was looked after so well here, and she has been in a lot of homes but is really settled here. She loved all staff, as they did her. I can not thank them enough for what they have done to keep her settled and pain-free
as much as possible. If anyone out there is in doubt about their loved ones going in here, please take it from me; the staff here have time for their residents. 100% do not hesitate to look around - you get the feeling straight away.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Saint Cecilia's Nursing Home for 14 months. Myself and my family are really pleased with the care Mum receives. The staff are amazing and caring. Mum thinks of Saint Cecilia's are her home.

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Overall Experience  Overall Experience 4.0 out of 5

He just had a small room when he arrived, and he felt a bit down, but he has now been given a lovely newly decorated one, and he's a lot happier now. The staff are lovely,y and they can't do enough for him, which makes me feel happier.

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Overall Experience  Overall Experience 4.0 out of 5

St Cecilia's gives my uncle all of the most important things he requested to be safe, comfortable and cared for. I was put in charge of sourcing his care, and I found St Cecilia's to be the most suitable for his needs, with a great atmosphere of caring and professionalism.

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Overall Experience  Overall Experience 5.0 out of 5

My brother became a resident in February 2022. I visit regularly -once or twice a week. The staff and managers at the home have treated my brother with care, respect and cheerfulness. They are always friendly towards me and take time to talk through any questions that I have. We couldn't have chosen
a better place.

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Overall Experience  Overall Experience 5.0 out of 5

It's now seven months on from Mum's discharge from hospital into Saint Cecilia's Nursing Home. I just wanted to pass on my thanks to the amazing team, who play a part in looking after my mum.
I cannot express enough how exceptional the whole team are. Mum is always telling us how wonderful everyone
is. The vibe you get is just like calling on family.
The staff's patience, friendliness and kindness go above and beyond in the excellent care, understanding and support they provide.
Knowing Mum is happy and well cared for is wonderful.

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Overall Experience  Overall Experience 4.0 out of 5

My mother had her 100th birthday on 6th January. I arranged with the deputy manager to have 14 of my family, ages 9 to 82. A cake was provided, a bottle of bubbly and sweets. They took photographs and put them in an email which we could send to my brother in Australia. The party lasted two hours. The
staff were excellent. The home is very good for the money paid. I am very happy with my mother being there.

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Overall Experience  Overall Experience 5.0 out of 5

Mum's 100th Birthday, and despite Covid restrictions, I think she really enjoyed her day. The staff were wonderful in organising the video call for relatives who couldn't see Mum personally. The room had been decorated and was welcoming. A lot of effort had gone into making her day the best.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Saint Cecilia's Nursing Home is calculated as follows: ( (110 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 146 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Daniela

Daniela Botelho

Job Title: Home Manager

Joined: 2015

Winner of the Nurse of the Year accolade at our awards night in 2023, Dani has been described as “an angel” for the way she delivers compassionate, person-centred care.


Previously Clinical Lead, it was Dani’s role to manage the home and ensure the team was providing the best nursing care for those who needed it at our home.


Dani trained to be a nurse in her home country of Portugal before taking the very brave decision to move, with her boyfriend, to the UK in 2015 in search of greater opportunities.


She began at the nursing home as a care assistant, whilst she found her feet and got to grips with the language and the way we deliver care in this country. She soon settled in and her excellent nursing skills and empathetic nature saw her rise through the ranks as a nurse, senior nurse, clinical lead and now manager.


“We help and support each other, which is very important in ensuring we deliver the right care for our residents,” says Dani. “That idea of creating a family atmosphere is really important. When residents arrive, they might feel lonely as they have left their homes and familiar surroundings. We work hard to transmit a family welcome to them to help them to settle in and feel happy, safe and content.”


She now describes herself as ‘part of the furniture’ and says she loves her work and the opportunity to properly get to know the residents, which is less possible in a hospital environment.


“It makes it so much easier to provide the proper care when you have known a resident for a long time and they know and trust you,” she adds. “No day is ever the same and it is a very rewarding job, providing care for someone. Often it is the little things that are important, stopping to have a conversation and a laugh with a resident can make their day. For me, knowing you have made a difference in someone’s life gives me the greatest satisfaction.”


Laura

Laura Fielding

Job Title: Catering Manager

Joined: 2015

Of all our team, Laura Fielding is one of the most important as we believe providing our residents with tasty and nutritious food is vital.
And the catering couldn’t be in better hands than those of our award-winning chef and Catering Manager, Laura.
She is passionate about good food and about giving the residents choice. On a typical day Laura will prepare, from scratch, lunch for 42 residents and around 20 staff.
Residents get a choice of three main courses and if they don’t like those, Laura will prepare something different - if you fancy fish and chips, then fish and chips you will have!
“Meals are a really important, social part of the day and the residents really look forward to them so we do everything we can to give them a good choice of tasty, nutritious and enjoyable food,” she says. “We take into account every dietary requirement and personal preference to tailor a menu for each individual so that food is another area where our residents feel cared for and valued.”
That dedication earned Laura the Chef of the Year Award at the Yorkshire and Humberside Great British Care Awards in 2020.
She takes every little detail into account – right down to individual residents preferring one vegetable against another and is passionate about food being made properly.
In how many nursing homes would the toasted teacake at teatime be made from scratch – flour, sugar, yeast, fruit and so on?
We love a celebration and Laura will knock-up a mouth-watering buffet (with homemade scones, quiches, pizza, doughnuts and cakes of course) or create a themed birthday cake, at the drop of a hat. She creates cakes for anything from a Royal Wedding to the FA Cup Final.
Laura splits her time between cooking at the nursing home and supporting the cooking staff at Saint Cecilia’s other homes in her role as Catering Manager for the whole group.


Evans

Evans Sarbeng

Job Title: Nurse

Joined: 2022

Ghana-born nurse Evans Sarbeng is one of 32 staff recruited by Saint Cecilia’s Care Group from overseas in the past year and is playing a vital role in delivering care in our centres.


Evans grew up in Duayaw Nkwanta in southern Ghana and after school went to a nurse training college in Berekum.


Following three years’ training he did the mandatory year of work for the Government at the St John of God Hospital in his home town before going to work at the Mount Sinai Hospital in Kumasi.


Evans was tempted by the job at Saint Cecilia’s by the opportunity to take up a new challenge and progress in his profession. After an interview across Zoom, he arrived in this country in November and after a month’s training started at the nursing home in December. He is thoroughly enjoying working at Saint Cecilia’s, particularly getting to know the residents well.


“They are amazing,” he says. “A pleasure to look after. We lift each other – if they are feeling down, we lift them up and if we are feeling low, they cheer us up too.”
Away from the nursing home, Evans has thrown himself into football, joining Aaron and Jordan Padgham playing for the Goal Sports team.


Frequently Asked Questions about Saint Cecilia's Nursing Home

What types of Care is Saint Cecilia's Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Saint Cecilia's Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Saint Cecilia's Nursing Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Saint Cecilia's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Saint Cecilia's Nursing Home to the centre of Scarborough?

0.6 mile(s) as the crow flies, distance by road may be significantly further.