Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 64 Reviews
  • Saint Cecilia's Nursing Home, Scarborough
Saint Cecilia’s Nursing Home in Scarborough provides dedicated, compassionate and professional care for residents who need 24-hour nursing care and for others who need residential care. Care is provided in a safe, warm and welcoming environment by an award-winning, family-run care company that over many years has always put the happiness and wellbeing of its residents and their families first.

Saint Cecilia’s is the residents’ home, a place where they have independence, personal freedom and choice and live this new chapter of their lives with enjoyment and fulfilment. Staff pride themselves on providing a level of care that they would be happy to receive for themselves or for their loved ones.

Key features:
- Compassionate and award-winning care
- Experienced, family-run care provider
- Fully-trained, dedicated and professional staff
- Personal care plans, regularly reviewed and updated
- Individual 'home from home' rooms, all with TVs
- Delicious and nutritious, home-cooked, fresh food
- Attractive South Cliff location and pretty grounds
- Family and friends welcome
- Regular entertainment, activities and outings using the home's wheelchair accessible minibus

Get in touch and see for yourself – you’ll be made very welcome and staff will be happy to answer any questions, concerns or worries you may have…

They know that choosing a nursing home can be stressful and offer as much support and guidance as they can through the process.

Care Provided by Saint Cecilia's Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniela Botelho (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 5

Funding & Fees Guide for Saint Cecilia's Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees are based on assessment of care needs. Please contact us for further information.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time to the home.


  • Parking
  • There is a small car park on site.


Saint Cecilia's Nursing Home Reviews (64)

Total of 64, showing 21-40
9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 13 reviews in the last 2 years. Over all time Saint Cecilia's Nursing Home has 64 reviews.

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  • 47
  • 16
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Date Published

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4
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Overall Experience  Overall Experience 5.0 out of 5

It was a very good day.
The home did very well in putting a meeting room together for my relative, at 100 years of age.

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Overall Experience  Overall Experience 5.0 out of 5

I have been made very welcome by staff and reception at all times, shown the lift and taken to the room the first time I visited. The service user is in bed at this time but knew who I was and is kept very clean and happy that she is being looked after. She is a bit confused at times, but the nurse
was very good and explained everything to her in such a way that she settled straight away.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the workers to be caring and helpful. They always answered the telephone, and if you couldn't speak to your relative straight away, they always rang you back. Mum says she enjoyed the food and also found the carers helpful. Could have had a better variety of activities though.

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Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted to Saint Cecilia's after being discharged from the rehab/hospital care. This was not a decision I was consulted on, so I had not done and
"research" into her "continuing care". Having said that, the care and treatment Mum receives are very good. The staff are welcoming and competent
during what has been a harrowing time during the Covid pandemic/lockdowns etc. Mum is well looked after and seems very happy and contented when I visit, and for 92-years-old, this is all we hope for. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in Saint Cecilia's for three weeks. It is early days, but I have found the receptionists are very friendly and helpful. The carers have been kind to Mum, and she is always full of praise for them. Her room is too small, but Mum is comfortable, warm and well-fed.

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Overall Experience  Overall Experience 5.0 out of 5

My dad receives very good care from friendly and experienced staff. We are kept well informed of all that happens with him. he enjoys the food and is always clean and tidy. He doesn't do activities due to his physical inability and dementia.

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Overall Experience  Overall Experience 5.0 out of 5

For the short period before my mother passed away, she was cared for by excellent staff. Kept warm and comfortable with regular drinks, food and snacks. The home itself looked and smelled clean.

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Overall Experience  Overall Experience 4.0 out of 5

Resident has only been in Saint Cecilia's for two months. I have only visited twice due to isolation and me not living locally. I am happy with the overall care and have had good communication with and from staff but would have liked to have been included in the personal care plan on admission.

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Overall Experience  Overall Experience 5.0 out of 5

When my dad arrived at Saint Cecilia's, he didn't like his room, and he was unhappy. When I mentioned this time the home, they moved Dad straight away to another room. I must say, all the staff, whoever their duties are/were wonderful, always knew my dad and what he'd been up to. I thank everybody
at the home for looking after my dad with compassion. Thank you from the bottom of my heart.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent quality of care provided. Nothing is an issue for staff and always happy to about and beyond.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely and friendly. Nothing is too much bother for them. Mum is loved by all staff and they all know her very well. She is always comfortable and feels at home.

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Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and helpful, but most of all, my aunty seems much happier. I don't think I've seen her this calm in many years. She's gone from a very nervous/anxious old lady to one that is calm and happy. So good to see her like that. Staff seems to genuinely care with good feedback. Staff know her
well and know what she needs. Thank you!

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Overall Experience  Overall Experience 4.0 out of 5

My husband went into respite care to ease things for me. He has Alzheimer's, and I didn't know how it would go. He can be demanding at times. Everyone involved in his care at Saint Ceilia's was wonderful. He wasn't in a hurry to leave! Showered and manicured too - what a blessing.

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Overall Experience  Overall Experience 4.0 out of 5

Today, 23rd August 2021, is the first time I have been able to visit my cousin due firstly to the long-distance I have to travel and then to lockdown during Covid restrictions. When I telephone Saint Cecilia's, requiring whether a visit was possible, all the necessary procedures of obtaining a lateral
flow test was clearly explained. An appointment was made, and full protection was supplied when I arrived. I found the home very clean and well organised, and all the staff friendly. Much improved since my last visit.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursing home are so kind to both my husband and my family. We have been treated with respect and not like fouls. Our questions have been answered and explained.
I would recommend this care home top of my list.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly atmosphere. Not met anyone I do not like at this home. Very welcoming and warm. Inside is very clean and welcoming. They serve good food and is presented well. Dads room is clean and presentable with a view.

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Overall Experience  Overall Experience 5.0 out of 5

Really impressed with Saint Cecilia's Nursing Home. My dad has settled in well, and we have noticed how relaxed and happy he is. My brothers and I feel he is well looked after by the management and staff. My dad is always pleased with his meals and enjoys his food immensely. He remembers what he has
every mealtime and tells us how he enjoyed his food. Well done to all the staff, and thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is looked after extremely well. He loves his food and praises his meals when myself, sister and my brother chat to him on video calls. When we come to see him, we take him down to the seafront pushing him in his wheelchair. The staff are so kind and nice to my dad. I feel he is very fortunate
to be here. My finishing words are a very run establishment and very nice staff and well managed.

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Overall Experience  Overall Experience 5.0 out of 5

Pleased to see an improvement in her. There have been a few minor problems, but the staff have always reacted in a positive manner, and they all are very professional and caring. She appears to be happy and content, which is a sign she is being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Initial experience is of a warm and caring place.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Saint Cecilia's Nursing Home is calculated as follows: ( (110 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 146 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Daniela

Daniela Botelho

Job Title: Home Manager

Joined: 2015

Winner of the Nurse of the Year accolade at our awards night in 2023, Dani has been described as “an angel” for the way she delivers compassionate, person-centred care.


Previously Clinical Lead, it was Dani’s role to manage the home and ensure the team was providing the best nursing care for those who needed it at our home.


Dani trained to be a nurse in her home country of Portugal before taking the very brave decision to move, with her boyfriend, to the UK in 2015 in search of greater opportunities.


She began at the nursing home as a care assistant, whilst she found her feet and got to grips with the language and the way we deliver care in this country. She soon settled in and her excellent nursing skills and empathetic nature saw her rise through the ranks as a nurse, senior nurse, clinical lead and now manager.


“We help and support each other, which is very important in ensuring we deliver the right care for our residents,” says Dani. “That idea of creating a family atmosphere is really important. When residents arrive, they might feel lonely as they have left their homes and familiar surroundings. We work hard to transmit a family welcome to them to help them to settle in and feel happy, safe and content.”


She now describes herself as ‘part of the furniture’ and says she loves her work and the opportunity to properly get to know the residents, which is less possible in a hospital environment.


“It makes it so much easier to provide the proper care when you have known a resident for a long time and they know and trust you,” she adds. “No day is ever the same and it is a very rewarding job, providing care for someone. Often it is the little things that are important, stopping to have a conversation and a laugh with a resident can make their day. For me, knowing you have made a difference in someone’s life gives me the greatest satisfaction.”


Laura

Laura Fielding

Job Title: Catering Manager

Joined: 2015

Of all our team, Laura Fielding is one of the most important as we believe providing our residents with tasty and nutritious food is vital.
And the catering couldn’t be in better hands than those of our award-winning chef and Catering Manager, Laura.
She is passionate about good food and about giving the residents choice. On a typical day Laura will prepare, from scratch, lunch for 42 residents and around 20 staff.
Residents get a choice of three main courses and if they don’t like those, Laura will prepare something different - if you fancy fish and chips, then fish and chips you will have!
“Meals are a really important, social part of the day and the residents really look forward to them so we do everything we can to give them a good choice of tasty, nutritious and enjoyable food,” she says. “We take into account every dietary requirement and personal preference to tailor a menu for each individual so that food is another area where our residents feel cared for and valued.”
That dedication earned Laura the Chef of the Year Award at the Yorkshire and Humberside Great British Care Awards in 2020.
She takes every little detail into account – right down to individual residents preferring one vegetable against another and is passionate about food being made properly.
In how many nursing homes would the toasted teacake at teatime be made from scratch – flour, sugar, yeast, fruit and so on?
We love a celebration and Laura will knock-up a mouth-watering buffet (with homemade scones, quiches, pizza, doughnuts and cakes of course) or create a themed birthday cake, at the drop of a hat. She creates cakes for anything from a Royal Wedding to the FA Cup Final.
Laura splits her time between cooking at the nursing home and supporting the cooking staff at Saint Cecilia’s other homes in her role as Catering Manager for the whole group.


Evans

Evans Sarbeng

Job Title: Nurse

Joined: 2022

Ghana-born nurse Evans Sarbeng is one of 32 staff recruited by Saint Cecilia’s Care Group from overseas in the past year and is playing a vital role in delivering care in our centres.


Evans grew up in Duayaw Nkwanta in southern Ghana and after school went to a nurse training college in Berekum.


Following three years’ training he did the mandatory year of work for the Government at the St John of God Hospital in his home town before going to work at the Mount Sinai Hospital in Kumasi.


Evans was tempted by the job at Saint Cecilia’s by the opportunity to take up a new challenge and progress in his profession. After an interview across Zoom, he arrived in this country in November and after a month’s training started at the nursing home in December. He is thoroughly enjoying working at Saint Cecilia’s, particularly getting to know the residents well.


“They are amazing,” he says. “A pleasure to look after. We lift each other – if they are feeling down, we lift them up and if we are feeling low, they cheer us up too.”
Away from the nursing home, Evans has thrown himself into football, joining Aaron and Jordan Padgham playing for the Goal Sports team.