Saint Cecilia's Nursing Home

19 Filey Road, Scarborough YO11 2SE
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9.7 64 Reviews
  • Saint Cecilia's Nursing Home, Scarborough
Saint Cecilia’s Nursing Home in Scarborough provides dedicated, compassionate and professional care for residents who need 24-hour nursing care and for others who need residential care. Care is provided in a safe, warm and welcoming environment by an award-winning, family-run care company that over many years has always put the happiness and wellbeing of its residents and their families first.

Saint Cecilia’s is the residents’ home, a place where they have independence, personal freedom and choice and live this new chapter of their lives with enjoyment and fulfilment. Staff pride themselves on providing a level of care that they would be happy to receive for themselves or for their loved ones.

Key features:
- Compassionate and award-winning care
- Experienced, family-run care provider
- Fully-trained, dedicated and professional staff
- Personal care plans, regularly reviewed and updated
- Individual 'home from home' rooms, all with TVs
- Delicious and nutritious, home-cooked, fresh food
- Attractive South Cliff location and pretty grounds
- Family and friends welcome
- Regular entertainment, activities and outings using the home's wheelchair accessible minibus

Get in touch and see for yourself – you’ll be made very welcome and staff will be happy to answer any questions, concerns or worries you may have…

They know that choosing a nursing home can be stressful and offer as much support and guidance as they can through the process.

Care Provided by Saint Cecilia's Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniela Botelho (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 5

Funding & Fees Guide for Saint Cecilia's Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees are based on assessment of care needs. Please contact us for further information.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time to the home.


  • Parking
  • There is a small car park on site.


Saint Cecilia's Nursing Home Reviews (64)

Total of 64, showing 41-60
9.7

Saint Cecilia's Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 13 reviews in the last 2 years. Over all time Saint Cecilia's Nursing Home has 64 reviews.

Overall Experience

  • 47
  • 16
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, very polite and considerate.

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Overall Experience  Overall Experience 4.0 out of 5

Well treated.
Excellent and helpful staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have found it reassuring, observing the caring attitude of the staff when visiting my husband, who also has nothing but praise for them. They always make me feel welcome and willing to answer questions both face to face or on the phone. Especially when my husband was not himself and was being very
"award". I was very impressed with the way they maintained a caring, respectful way with him. Well done to them all.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent in every single aspect.
Brilliant.

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Overall Experience  Overall Experience 4.0 out of 5

The home is adhering to the Government guidelines, and I am looking forward to more regular visits in the future.

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Overall Experience  Overall Experience 5.0 out of 5

Visiting and testing well organised.

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Overall Experience  Overall Experience 5.0 out of 5

First-class in every department.
My escort was a Godsend.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at Saint Cecilia's Nursing Home and regularly tells me how well cared for and how well-loved she feels. I appreciate the communication from the staff and how well they interact with the family.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing, excellent care facility. All staff are compassionate, caring, warm and welcoming. Mum is really happy and content, and I have peace of mind and confidence in the knowledge my mum is looked after by "the best". Cannot speak highly enough. Assisting my mum to try and walk, Mum is now engaging
with others, which is heart warming. Big thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My Grandfather was transferred to St Cecilia's for respite after being discharged from hospital. I could not be happier with the care and service he and ourselves as a worried family have received. He personally praised the staff, stating that he couldn't have to go through the recovery without his
dedicated carer and even complimented the food. The support for the family was second to none and they have helped with putting in place the next stages and communicating with relevant third parties to help the process move along smoothly. They clearly respect and support those in their care and it was a relief to know this whilst he was unable to return to his home.

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Overall Experience  Overall Experience 5.0 out of 5

My father was taken in under the fast track system for end of life care. He was with Saint Cecilia's for almost two weeks during which time the care and kindness that both he and his family received was outstanding.
All staff were compassionate, professional and made my dad's last few days and hours
the best they could be for him and us.
He smiled at the staff whenever he could so we know he felt comfortable and trusted them as we did.

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Overall Experience  Overall Experience 5.0 out of 5

Saint Cecilia's Nursing Home provided a caring and kind service for our mother in the last few months of her life. Some staff, in particular, went way beyond the call of duty to see to her wishes and to explain things to us. The food was well prepared and tasty to different appetites. The management
team were very good at communicating. The staff worked hard to make a pleasant atmosphere for all.

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Overall Experience  Overall Experience 5.0 out of 5

Came to visit my Aunt for the first time at Saint Cecilia's and was impressed with the facilities, staff and atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Just moved my Mum here from another nursing home and knew the change would not be easy. However, the staff here from frontline to management have done everything to make this transition a smooth one. With this excellent all-round support, which includes me, I know Mum will settle in here and be cared
for with respect and dignity. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Saint Cecilia's Nursing Home for one month's respite care. My sister and I visited him at different times almost every day during this period.
Every single time we stepped into the home we were greeted with a warm and friendly welcome.
The staff could not have shown any more kindness
or patience towards both ourselves and our father.

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Overall Experience  Overall Experience 5.0 out of 5

My husband came in here a week ago and I am very satisfied with the way he is looked after both with care and safety. I come in every day to see him and I am always greeted very warmly. I know that I have no worries about him now.

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Overall Experience  Overall Experience 4.0 out of 5

Good home with caring staff who walk the extra mile. Clean with good food. Friendly and helpful to friends and family.

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Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate that my husband is so well cared for. There is no doubt that this is the best nursing home in the town. I cannot fault it in any way. The friendliness and caring of the staff leave nothing to be desired.

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Overall Experience  Overall Experience 4.0 out of 5

Although my mother was admitted for respite care, I am happy that she is in a safe and caring environment for however long her stay becomes.

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Overall Experience  Overall Experience 3.0 out of 5

Being a former house, the building has many drawbacks as a nursing home, lack of space, poor privacy etc. Staff show a good level of care and responsibility in a friendly manner.
Getting information by phone on resident's condition is erratic and poor at times.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Saint Cecilia's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Saint Cecilia's Nursing Home is calculated as follows: ( (110 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 146 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saint Cecilia's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Daniela

Daniela Botelho

Job Title: Home Manager

Joined: 2015

Winner of the Nurse of the Year accolade at our awards night in 2023, Dani has been described as “an angel” for the way she delivers compassionate, person-centred care.


Previously Clinical Lead, it was Dani’s role to manage the home and ensure the team was providing the best nursing care for those who needed it at our home.


Dani trained to be a nurse in her home country of Portugal before taking the very brave decision to move, with her boyfriend, to the UK in 2015 in search of greater opportunities.


She began at the nursing home as a care assistant, whilst she found her feet and got to grips with the language and the way we deliver care in this country. She soon settled in and her excellent nursing skills and empathetic nature saw her rise through the ranks as a nurse, senior nurse, clinical lead and now manager.


“We help and support each other, which is very important in ensuring we deliver the right care for our residents,” says Dani. “That idea of creating a family atmosphere is really important. When residents arrive, they might feel lonely as they have left their homes and familiar surroundings. We work hard to transmit a family welcome to them to help them to settle in and feel happy, safe and content.”


She now describes herself as ‘part of the furniture’ and says she loves her work and the opportunity to properly get to know the residents, which is less possible in a hospital environment.


“It makes it so much easier to provide the proper care when you have known a resident for a long time and they know and trust you,” she adds. “No day is ever the same and it is a very rewarding job, providing care for someone. Often it is the little things that are important, stopping to have a conversation and a laugh with a resident can make their day. For me, knowing you have made a difference in someone’s life gives me the greatest satisfaction.”


Laura

Laura Fielding

Job Title: Catering Manager

Joined: 2015

Of all our team, Laura Fielding is one of the most important as we believe providing our residents with tasty and nutritious food is vital.
And the catering couldn’t be in better hands than those of our award-winning chef and Catering Manager, Laura.
She is passionate about good food and about giving the residents choice. On a typical day Laura will prepare, from scratch, lunch for 42 residents and around 20 staff.
Residents get a choice of three main courses and if they don’t like those, Laura will prepare something different - if you fancy fish and chips, then fish and chips you will have!
“Meals are a really important, social part of the day and the residents really look forward to them so we do everything we can to give them a good choice of tasty, nutritious and enjoyable food,” she says. “We take into account every dietary requirement and personal preference to tailor a menu for each individual so that food is another area where our residents feel cared for and valued.”
That dedication earned Laura the Chef of the Year Award at the Yorkshire and Humberside Great British Care Awards in 2020.
She takes every little detail into account – right down to individual residents preferring one vegetable against another and is passionate about food being made properly.
In how many nursing homes would the toasted teacake at teatime be made from scratch – flour, sugar, yeast, fruit and so on?
We love a celebration and Laura will knock-up a mouth-watering buffet (with homemade scones, quiches, pizza, doughnuts and cakes of course) or create a themed birthday cake, at the drop of a hat. She creates cakes for anything from a Royal Wedding to the FA Cup Final.
Laura splits her time between cooking at the nursing home and supporting the cooking staff at Saint Cecilia’s other homes in her role as Catering Manager for the whole group.


Evans

Evans Sarbeng

Job Title: Nurse

Joined: 2022

Ghana-born nurse Evans Sarbeng is one of 32 staff recruited by Saint Cecilia’s Care Group from overseas in the past year and is playing a vital role in delivering care in our centres.


Evans grew up in Duayaw Nkwanta in southern Ghana and after school went to a nurse training college in Berekum.


Following three years’ training he did the mandatory year of work for the Government at the St John of God Hospital in his home town before going to work at the Mount Sinai Hospital in Kumasi.


Evans was tempted by the job at Saint Cecilia’s by the opportunity to take up a new challenge and progress in his profession. After an interview across Zoom, he arrived in this country in November and after a month’s training started at the nursing home in December. He is thoroughly enjoying working at Saint Cecilia’s, particularly getting to know the residents well.


“They are amazing,” he says. “A pleasure to look after. We lift each other – if they are feeling down, we lift them up and if we are feeling low, they cheer us up too.”
Away from the nursing home, Evans has thrown himself into football, joining Aaron and Jordan Padgham playing for the Goal Sports team.