Rosedale Nursing Home

The Old Vicarage, Catterick Road, Catterick Garrison DL9 4DD
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9.0 72 Reviews
  • Rosedale Nursing Home, Catterick Garrison
Welcome to Rosedale.

Located in the historical village of Catterick, 3 miles south of Richmond, Rosedale Care and Nursing Home is a historic stone-built detached house which was previously a Vicarage when the garrison town of Richmond Camp was formed in 1914 and renamed Catterick Camp in 1915 before becoming Catterick Garrison in 1973. The camp had 6 – 7 churches and the Vicarage was built as a home for the Archpriest of Catterick Camp.

The home was first opened as a retirement home in 1985 and the Hollies wing was added to the home in 1996 and the Lodge was built in 1998. The home was acquired by Maria Mallaband Care Group in July 2005. The home has retained must of the original character including the extensive grounds and woodland including onsite car park and is also accessible on the bus route to Catterick Camp which is 0.4 miles away from the home which is serviced by the X26 and Max X27 bus.

The main house is a two storey building known as the Brambles which houses residential and nursing residents and leads into the Hollies extension where people living with dementia reside. The Lodge is a two storey building for residential residents with outdoor, secure garden patio with raised planters for residents to plant and enjoy flowers all year round.

The coffee shop for the home is located in the Brambles where hot drinks are available for complimentary refreshments along with two lounges and a dining room. The Hollies and Lodge also have a dining room and lounge. All bedrooms are fully furnished and ensuite.

The home has a dedicated lifestyle/activities coordinator on site and residents enjoy activities in and out of the home.

With a 5 star award in Food Hygiene at the home and the belief that food is a huge aspect of care at Rosedale, residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley.

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Care Provided by Rosedale Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Brown (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Rosedale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,074
    • Self-Funded Residential Dementia Care from £1,239
    • Self-Funded Nursing Care from £1,315
    • Self-Funded Nursing Dementia Care from £1,481

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Rosedale Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • A car park is located outside the front of the home.


Rosedale Nursing Home Reviews (72)

Total of 72, showing 21-40
9.0

Rosedale Nursing Home has a Review Score of 9.0 (9.033) out of 10, based on 11 reviews in the last 2 years. Over all time Rosedale Nursing Home has 72 reviews.

Overall Experience

  • 54
  • 16
  • 1
  • 0
  • 1

Date Published

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5
11
61

Review from J K (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Rosedale since Feb 2021. The staff have welcomed him, cared for him, and shown only kindness and care. The facilities are pleasant, warm, and welcoming. It took me a long time to accept I could no longer look after him at home and broke my heart when he became a resident but he
has thrived, become healthier and content most of the time. I know he is being well cared for.

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Review from Freda s (Wife of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for two years and five months and although his health and mental capacity have deteriorated his care has been excellent throughout.
The staff are kind and caring and welcome my visits.
He could not have e been better cared for anywhere.

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Review from D R (Wife of Resident) assisted by family/friend published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the standard of care my husband is receiving. He is very happy.
Very friendly and caring staff.
Treated with dignity.
Kept up to date.

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Review from A M (Niece of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service from Rosedale Nursing Home. My uncle is very well looked after. Staff excellent. Understand his needs, food and cleanliness high standard.

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Review from R B (Wife of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no regrets placing my husband in the care of such wonderful staff at Rosedale. I have experienced a well-run, clean, and friendly facility where staff are cooperative, caring, and take work very seriously in a jolly manner.

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Review from A R (Friend of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my friend the girls are always polite, friendly, and helpful. The testing when I visit is nothing to be worried about and done while the girls are explaining everything to me. My friend is very happy in Rosedale and said she is looked after very well.

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Review from M B (Son of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy at Rosedale and has been very well looked after. The staff are excellent and his needs such as food and cleanliness have been of a high standard. He is most definitely treated with dignity.

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Review from A V (Daughter of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely office and care home staff and cleaning staff.
Very clean home.
Mum is always well presented.
I am kept up to date with any issues.
I would highly recommend this home.
Activities do not apply to us.
Treated with dignity. We do not spend enough time in the home to fully witness this so no
real comment.

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Review from Catherine P (Sister-in-law of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As we visit infrequently and only see a small part of the home it is difficult to answer all the options below. What we do see however is the very friendly and caring staff who obviously know my sister-in-law very well and see how genuinely invested in her care they are and are very informative to us.
I understand and totally agree with having a negative Covid test and wearing masks when we visit but I do feel the gloves and aprons are a little over the top especially for an outside visit.

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Review from Chris W (Grandson of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After hearing and seeing the footage sent to me by my Auntie who is a daughter of a resident, you are doing a fantastic job of looking after Grandad. Also when I do call, you are very efficient I and look forward to meeting you all soon. Regards and keep going!

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Review from Debbie A (Relative of Resident) published on 16 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond what is expected to look after the residents. Very compassionate and professional but with a personal touch. I would highly recommend Rosedale to anyone considering residential care.

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Review from J C (Daughter of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is limited due to covid19, but I am happy with the care my mother is receiving.

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Review from A J (Wife of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family cannot praise Rosedale care home enough. When my husband arrived there, he was already seriously ill. The care that he was given from the outset was second to none. He was treated with respect and dignity from the start. Even though he was so ill, the nursing staff were on hand for any
eventuality, and the carers who looked after his daily needs could not have done any more. I was visiting him two days before he died, and during that visit, the young lady who had been seeing to his every need came to take him to his bed, and the smile that he gave her told me everything. He was happy to let her look after him, and that meant so much to me seeing it. It is one of the things among many that I will never forget about Rosedale whenever I think of my husbands passing.

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Review from P W (Wife of Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have coped well during the terrible pressure of Covid-19. Being unable to visit frequently has meant stress for me and for my husband. Obviously this was unavoidable and I value my 1/2 hour visits.

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Review from Denise B (Daughter of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Rosedale for about two and a half years. Throughout that time, the staff in the lodge have been amazing. They made my father feel as though it was his home. Always caring with dignity and respect. I would always recommend this home.

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Review from B B (Daughter of Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care mum receives on a day to day basis is outstanding. Whenever you go to visit or telephone you are always made welcome. It's just like being at home among friends and nothing is too much trouble.
We don't need to worry about mum as we know she is in extremely safe hands. Would recommend Rosedale
to everyone.

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Review from J B (Daughter of Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am reviewing Rosedale Lodge, the care staff are very caring and support my mum to keep in contact with family and friends. This is very important to us during Lockdown.

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Review from M K (Resident) assisted by family/friend published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice place to live, staff friendly some more than others. Nice, clean and tidy. Food is very good.

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Review from P C (Daughter of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is 90% of the time very happy with all the care and attention she receives at Rosedale Nursing Home as are her 3 daughters.
Only fault is that there is not enough activities, and more so, persons to sit and chat with mum. I appreciate this is nursing care and some clients do have problems engaging
in normal conversation but mum, fortunately, has "all her buttons on" and misses interaction with other people, apart from 1 or 2 people.

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Review from Valerie C (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the home as she needed SMI nursing care. She entered from a care home where she had spent 2 years. Mother needed end of life care.
I found the staff to be supportive of ourselves as a family, dealing with the impending loss of our mother.
My mother was treated with dignity and compassion.
We cannot fault the care provided. Also, the support following her death.
I would highly recommend the home.

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Current Review Score: 9.0 (9.033)

Overview of Review Score

The Review Score of 9.0 (9.033) out of 10 for Rosedale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.298 for Rosedale Nursing Home is calculated as follows: ( (86 Excellents x 5) + (20 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (8 Very Poors x 1) ) ÷ 131 Ratings = 4.298

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.735 Points relating to the number of positive Reviews for Rosedale Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 10 Positive Reviews ÷ 13.6 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Victoria

Victoria Brown

Job Title: Home Manager

Hi, my name is Victoria and I have worked at Roseale Care home since 2003. I started as a bank Care Assistant and progressing to Home Manager.